Ravensbourne (RVB)
Managed by Thameslink
Station facilities
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Station seating facilities
Station seating facilities Yes plat. 2 Opening times, Monday-friday: 06.30-13.00 -
Trolleys
-
Refreshments
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ATM machine
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Toilets
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Pay phone
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Internet
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Post box
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Tourist information office
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Shops
Ravensbourne
Getting to and from the station
Bicycle parking
Stands- Storage sheltered
- No
- Storage spaces
- 10
- Storage CCTV
- Yes
- Car Park
- No
- Onward travel information
- Information to plan your onward journey is available in a printable format can be found here
- Taxi
- NO
- Accessible taxis
- No
- Impaired mobility set down / pick up points available
- Yes
- At the front of the station.
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 06:40 - 13:20
Saturday Closed
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Oystercards
- Get Oyster cards here
- Yes
- Top-up Oyster pay as you go here
- Yes, at ticket machine
- Use Oyster Pay as you go here
- Yes
- Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s)
- Smartcards
- Smartcards issued
- No
- Smartcards validators
- Yes
- Smartcards are available online at: www.thameslinkrailway.com/thekeysmartcard
- Penalty fares
- Penalty fares apply for Thameslink
- London fare zone
- Zone 4
Staffing and general services
- Information available from staff
- Information services - opening times
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Monday - Friday 06:40 - 13:20
Saturday Closed
Sunday Closed
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
- Yes
- 1 x Platform 1 1 x Platform 2
- Lost Property
- Yes
- Please visit www.thameslinkrailway.com/lostproperty and use the webform to register your lost item.
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Monday - Sunday 07:00 - 22:00
- thameslinkrailway.com/lostproperty
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
- Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'.
Facilities
- ATM Machine
- No
- Toilets
- No
- Waiting Rooms
- Yes
- Waiting rooms location
- Yes plat. 2 Opening times, Monday-friday: 06.30-13.00
- Waiting rooms opening hours
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Accessibility and mobility access
- Helpline Contact
- Please contact the helpline by phone on 0800 058 2844 or by emailing assistedtravel@thameslinkrailway.com to ensure that arrangements are in place.
- Assisted travel
- Yes
- Helpline opening hours
-
Monday - Sunday 07:00 - 22:00
The assisted helpline is not available on Christmas Day.
- Staff help available
- Yes
- Staff help available opening times
-
Monday - Friday 06:40 - 13:20
Saturday Closed
Sunday Closed
T/O staff only available 06.40-13.00. Only VIP or luggage assistance
- Ramp for train access
- Yes
- Step free access coverage
- No
- Step free access note
- This is a Category B3 station: Step free access to platform 2 only (towards Sevenoaks). Assistance Meeting Point is the Ticket Office.
- Wheelchairs available
- No
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