Ryde St Johns Road (RYR)
Ryde St Johns Road station, St Johns Hill, Ryde, Isle of Wight, PO33 2BA
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Station Information
Ticket Office
Opening Hours
No
Notes
Ryde St Johns Road does not have a ticket office.
A Ticket Vending Machine is located outside the entrance to platform 1.
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
No
no
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
No
Information Available From Staff
- Yes - from help point
Customer Information Screens
No
Staff Help Available
No
Customer Help Points
Yes
Customer Services Notes
Please contact our Customer Services Department on 0345 6000 650
Luggage Storage
No
Lost Property
Yes
CCTV at the Station
Yes
Station Accessibility
Step-free access
Some step-free access, may be in one direction only - please check details.
Step-free access category B3. Some step-free access, may be in one direction only - please check details.
There is step-free access to Platform 1 (for trains towards Ryde Pier Head and ferry to Portsmouth).
Access to Platforms 2 and 3 (towards Shanklin) is via footbridge only (29 steps each side).
Ticket barriers and gates
No
Accessible ticket machines
No
no
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
No
Waiting rooms
- Waiting rooms Monday to Friday: 08:00 - 16:00
- Waiting rooms Saturday to Sunday: No
Waiting area is the lobby to the ladies' toilets in the station building. Area is not heated. Seating complies with Code of Practice.
Seating area
Yes
Wheelchairs available
No
Getting to and from the station
Accessible taxis here
Yes
Ryde Taxis - 01983 811111
Impaired mobility set down/pick-up point
Yes
Accessible spaces
Not Specified
Accessible car park equipment
Yes
Staff Help
Staff help available
No
Customer Help Points and Meeting Point
Yes
Helpline
Yes
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train. You can use our 24 hour Assisted Boarding Points service via WhatsApp or Telephone: 0800 528 6599. More information here: here
Only boarding/alighting assistance is available from the guard. If more help is required through the station, please contact our Assisted Travel team on 0800 528 2100.
Meeting point for assistance - Assisted Boarding Point on platforms.
A ramp to board the train is available at all times, both for pre-booked and Turn Up and Go assistance.
Nearest accessible station
Toilets
- Toilets Monday to Friday: 07:00 - 16:00
- Toilets Saturday to Sunday: 07:00 - 11:00
Separate male and female toilets are located on Platform 2 in the station building.
Accessible Toilets
No
Baby Changing
No
Waiting Rooms
- Waiting Rooms Monday to Friday: 08:00 - 16:00
- Waiting Rooms Saturday to Sunday: No
Waiting area is the lobby to the ladies' toilets in the station building. Area is not heated. Seating complies with Code of Practice.
Seating Area
Yes
Spaces
110 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Yes
Car park CCTV
No
Parking charges
Parking charges apply
- Rate per hour £1.00
- Off-peak rate £1.20
- Rate per day £1.80
- Rate on Saturday £1.20
- Rate on Sunday £1.20
- Rate per week £7.10
- Rate per month £25.90
- Rate per 3 months £77.70
- Rate per year £259.00
Notes
RingGo Code 2061.
Hourly rate available from 1200 from RingGo ONLY.
Bank Holiday £1.20.
Off-Peak from 1200 Monday to Friday.
Weekend ticket available from 0001 Friday until 0359 Tuesday £3.60.
Refreshment Facilities
No
Pay Phones
No
Bicycle Storage
Spaces
16 spaces
Cycle Racks in car park
Type of Storage
Racks
Location
car park
Sheltered
No
CCTV
No
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
During planned engineering work, rail replacement buses will operate from the station forecourt.
During unplanned disruption, rail replacement buses will use the following bus stops
Towards Ryde Esplanade and Ryde Pier Head - Bus Stop on St Johns Road, opposite the Railway pub
Towards Brading, Sandown and Shanklin - Bus Stop on Monkton Street near Jubilee Place
Information to plan your onward journey is available in a printable format here
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