Shotton (SHT)
Managed by Transport for Wales
Station facilities
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Station seating facilities
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Trolleys
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Refreshments
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ATM machine
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Toilets
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Pay phone
Pay phone Cards and Coins -
Internet
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Post box
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Tourist information office
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Shops
Shotton
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Bicycle parking
Stands- Storage sheltered
- No
- Storage location
- in the car park
- Storage spaces
- 20
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10 hoops
- Storage CCTV
- Yes
- Car Park
- Station Car Park
- Operator
- Local Authority
- Phone number
- 03333211202
- Address
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- Opening hours
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Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 20 with 0 accessible spaces available
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- There is no charge for railway users to park their cars in this car park
- CCTV Coverage
- No
- Onward travel information
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The nearest bus stops are located outside the station on Chester Road West.
- Taxi
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Taxi office outside the station.
- Impaired mobility set down / pick up points available
- Yes
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
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Monday, Tuesday, Wednesday, Thursday, Friday 07:30 - 12:30
Saturday 08:45 - 13:45
Sunday Closed
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Not possible at this station
- Smartcards validators
- No
- More information about Penalty fares
Staffing and general services
- Information available from staff
- Yes - from ticket office
- Information services - opening times
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Monday - Friday 07:30 - 10:30
Saturday 08:45 - 13:45
Sunday Closed
- Passenger Information Systems
- Departure screens, Arrival screens
- Customer help points
- Yes
- Lost Property
- Yes
- Managed by Transport for Wales
- Visit our Lost Property page to submit a Lost Property form.
- 03333 211 202
- Customer Services
- Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
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Wait by the pub at the corner of Alexandra Street and Chester Road West
Facilities
- ATM Machine
- No
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Toilets
- No
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 03333 211202
- Helpline opening hours
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Monday - Sunday 08:00 - 20:00
- Staff help available
- Yes
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No platform staff available at the station however assistance is provided by the Conductor on the train.
- Ramp for train access
- Yes
- Step free access coverage
- No
- Step free access note
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Shotton station is split into two levels. Shotton and Shotton High Level
Shotton - Platforms 1 and 2 - No wheelchair access to Platform 1 (to Chester). Access to Platform 2 (to Holyhead) is via the small car park at the end of Alexandra Street.
Customers advised to travel to Flint and change trains.
Nearest fully accessible station to Shotton - Flint
Shotton High Level - Platform 3 and 4 - No wheelchair access between platforms. Steep paths to platforms via Chester Road West and under bridge.
Nearest fully accessible station to Shotton High Level - Hawarden Bridge
- Wheelchairs available
- No
- Nearest station with more facilities CRS Code
- Flint; Hawarden Bridge;
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