Shotton (SHT)

Managed by Transport for Wales 

 
Shotton Station
Alexandra Street
Shotton
Flintshire
CH5 1DJ
 

Station facilities

  • Station seating facilities

  • Trolleys

  • Refreshments

  • ATM machine

  • Toilets

  • Pay phone

    Pay phone Cards and Coins
  • Internet

    Public Wi-Fi Yes
  • Post box

  • Tourist information office

  • Shops

 
 

Shotton

Stations made easy

Route planning around the station including maps and platforms

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Getting to and from the station

 
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.

Bicycle parking

Stands
Storage sheltered
No
Storage location
in the car park
Storage spaces
20

10 hoops. 

Stands are under cover and adjacent to platform 2 at the low level. 

Storage CCTV
Yes
Car Park
Station Car Park
Operator
Flintshire County Council
Phone number
01352 752121
Address
-Alexandra Street
-Shotton
CH5 1DL
Opening hours
Monday - Friday 24 Hours a Day
Monday - Sunday 24 Hours a Day
Monday - Sunday 24 Hours a Day
Number of spaces
26  with 3 accessible spaces available
Accessible car park equipment
Wheelchair users can use car park equipment at this station unaided 
Free of charge
No
Daily rate
£1.50
CCTV Coverage
No
Onward travel information

The nearest bus stops are located outside the station on Chester Road West.

Taxi

Taxi office outside the station.

Impaired mobility set down / pick up points available
Yes

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday, Tuesday, Wednesday, Thursday, Friday 07:30 - 12:30
Saturday 08:45 - 13:45
Sunday Closed
Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Accessible ticket machines note

 The ticket machines take debit and credit cards only. 

Collection of pre-purchased tickets
Yes, from either ticket office or self-service ticket machine
Smartcards
Smartcards issued
No
Smartcards top-up
Yes, at self-service ticket machine
Smartcards validators
No

Load a pre-purchased season ticket onto a smartcard using the ticket vending machine. 

More information about Penalty fares

Staffing and general services

 
Information available from staff
Yes - from ticket office 
Information services - opening times
Sunday Closed
Monday - Friday 07:30 - 12:30
Saturday 08:45 - 12:45
 
Passenger Information Systems
Departure screens, Arrival screens
Customer help points
Yes
Lost Property
Yes
Transport for Wales
03333 211 202
Customer Services
Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales
Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services

Wait by the pub at the corner of Alexandra Street and Chester Road West

Facilities

 
ATM Machine
No
Pay phones
Yes
Pay phones type
Cards and Coins
Public Wi-Fi
Yes
Find WiFi Hotspots around Shotton station
Toilets
No
Waiting Rooms
No

Accessibility and mobility access

 
Helpline Contact
03333 211202
Helpline opening hours
Monday - Sunday 08:00 - 20:00
Staff help available
Yes

No platform staff available at the station however assistance is provided by the Conductor on the train.

Ramp for train access
Yes
Step free access coverage
No
Step free access note

Category B3

Shotton station is split into two levels. Shotton and Shotton High Level

 

Shotton - Platforms 1 and 2 - No wheelchair access to Platform 1 (to Chester). Access to Platform 2 (to Holyhead) is via the small car park at the end of Alexandra Street. 

Customers advised to travel to Flint and change trains.

Nearest fully accessible station to Shotton - Flint

 

Shotton High Level - Platform 3 and 4 - No wheelchair access between platforms.  Steep paths to platforms via Chester Road West and under bridge.

Nearest fully accessible station to Shotton High Level - Hawarden Bridge

For full station facilities as stated in the Accessible Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations.

Wheelchairs available
No
Nearest station with more facilities CRS Code
FlintHawarden Bridge
Nearest station notes
To go to the Transport for Wales Active Travel Station Map please follow the below link. Please be advised that it is still in development and completion is expected at end of 2021. www.tfw.dev.activemap.co.uk

Station Map

 
Station plan

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