Shotton (SHT)
Managed by Transport for Wales
Station facilities
-
Station seating facilities
-
Trolleys
-
Refreshments
-
ATM machine
-
Toilets
-
Pay phone
Pay phone Cards and Coins -
Internet
Public Wi-Fi Yes -
Post box
-
Tourist information office
-
Shops
Shotton
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Bicycle parking
Stands- Storage sheltered
- No
- Storage location
-
In the car park
- Storage spaces
- 20
-
10 hoops.
Stands are under cover and adjacent to platform 2 at the low level.
- Storage CCTV
- Yes
- Car Park
- Station Car Park
- Operator
- Flintshire County Council
- Phone number
- 01352 752121
- Address
-
-Alexandra Street
-Shotton
CH5 1DL - Opening hours
-
Monday - Friday 24 Hours a Day
Monday - Sunday 24 Hours a Day
Monday - Sunday 24 Hours a Day
- Number of spaces
- 26 with 3 accessible spaces available
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- No
- Daily rate
- £1.50
- CCTV Coverage
- No
- Onward travel information
-
The nearest bus stops are located outside the station on Chester Road West.
- Taxi
-
Taxi office outside the station.
- Impaired mobility set down / pick up points available
- Yes
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday, Tuesday, Wednesday, Thursday, Friday 07:30 - 12:30
Saturday 08:45 - 13:45
Sunday Closed
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
-
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Yes, at self-service ticket machine
- Smartcards validators
- No
-
Load a pre-purchased season ticket onto a smartcard using the ticket vending machine.
- More information about Penalty fares
Staffing and general services
- Information available from staff
- Yes - from ticket office
- Information services - opening times
-
Sunday Closed
Monday - Friday 07:30 - 12:30
Saturday 08:45 - 12:45
- Passenger Information Systems
- Departure screens, Arrival screens
- Customer help points
- Yes
- Lost Property
- Yes
- Transport for Wales
- 03333 211 202
- Customer Services
- Contact our Customer Relations team directly via the Transport for Wales Website.
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
-
Use the bus stop on Chester Road West in front of the Shotton Kebab House.
Facilities
- ATM Machine
- No
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Public Wi-Fi
- Yes
- Find WiFi Hotspots around Shotton station
- Toilets
- No
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 03333 211202
- Assisted travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
-
Monday - Sunday 08:00 - 20:00
- Staff help available
- Yes
- There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
- Staff help available opening times
- Ramp for train access
- Yes
- Step free access coverage
- No
- Step free access note
-
Category B3.
Shotton station is split into two levels. Shotton and Shotton High Level.
At Shotton (Platforms 1 and 2):
No wheelchair access to Platform 1 (to Chester).
Access to Platform 2 (to Holyhead) is via the small car park at the end of Alexandra Street.
Customers are advised to travel to Flint and change trains.
The nearest fully accessible station to Shotton is Flint.
Shotton High Level (Platforms 3 and 4):
No wheelchair access between platforms. Steep paths to platforms via Chester Road West and under bridge.
The nearest fully accessible station to Shotton High Level is Hawarden Bridge.
- Wheelchairs available
- No
- Nearest station with more facilities CRS Code
- Flint; Hawarden Bridge;
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