Saltburn (SLB)

Managed by Northern

Saltburn station
Saltburn Square
Saltburn-by-the-sea
Cleveland
TS12 1AQ

Station facilities

Route planning around the station including maps and platforms

Stands
Storage sheltered: No
Storage spaces: 4; There are lockers and stands available at the station. Stands are free of charge but lockers must be hired for a minimum period of 4 weeks. Cost: 4 weeks = £4.00, 6 months = £26.00, 12 months = £52.00, all with a returnable deposit of £15.00. For further information, please contact Redcar and Cleveland Borough Council (cycling officer) on 01287 612544.
Storage CCTV: Yes
Car Park: No
Onward travel information: There is a bus stop close to the station. Busline 0871 200 2233
Impaired mobility set down / pick up points available: No

Ticket Office: No
Ticket machines: Yes
Accessible ticket machines: There are accessible ticket machines at this station
Accessible ticket machines note: TVM adjacent to waiting shelter on island platform
Collection of pre-purchased tickets: Yes, from ticket machine
Smartcards
Smartcards issued: Yes
Smartcards top-up: Yes, at self-service ticket machine
Smartcards validators: No; More information at www.northernrailway.co.uk/smart
Penalty fares: Penalty fares apply for Northern

Information available from staff: If the station is not staffed please use our helpline 08002006060
Information services - opening times: Monday - Friday 06:00 - 00:05

Information available 24/7 through the customer experience centre 0800 200 6060
Passenger Information Systems: Departure screens, Announcements
Customer help points: No
Lost Property: Yes; Monday - Sunday 07:00 - 22:00

Open 0700-2200 7 days per week; 08002006060
Customer Services: 08002006060
Ticket gates: No
CCTV: Yes
Location for Rail Replacement Services: Pick Up / Drop Off alongside platform on Dundas West Street

Helpline Contact: 0800 138 5560 text relay 18001 0800 138 5560
Assisted travel: Unstaffed station. If you need help getting on or off the train please ask the Train Conductor.
Helpline opening hours: Monday - Sunday 24 Hours a Day
Staff help available: No
Ramp for train access: Yes
Step free access coverage: Yes
Step free access note: Category A station, There is level access at this station to an island platform
Wheelchairs available: No