Stockport (SPT)
Managed by Avanti West Coast
Station facilities
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Station seating facilities
Station seating facilities waiting rooms on platform 2, platform 3 & platform 0
-
Trolleys
Trolleys Yes -
Refreshments
Note Starbucks on Platform 2, L.K. Gourmet on the concourse and Pumpkin on Platform 3/4
-
ATM machine
ATM machine At the front of the station.
-
Toilets
Toilets The accessible toilets are located on Platforms 2 and Platform 3/4. The National key toilets are located on Platform 3/4; these toilets are operated by a radar key. -
Pay phone
Pay phone Cards and Coins -
Internet
-
Post box
Note On the stairwell platform 1 and 2 and on the stairwell platform 3 and 4
-
Tourist information office
-
Shops
Shops
Stockport
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Bicycle parking
Lockers,Stands- Storage sheltered
- Yes
- Storage location
- 20 cycle spaces on Platform 1/2, 20 cycle spaces on Platform 3/4
- Storage spaces
- 90
-
20 hoops on Platform 1/2 (2 x cycles per hoop = 40 spaces)
20 hoops on platform 3/4 (2 x cycles per hoop = 40 spaces)
18 hoops at the station front (not Avanti lease area - 2 x cycles per hoop = 36 spaces)
- Storage CCTV
- Yes
- Car Park
- Stockport Exchange Station
- Operator
- Avanti West Coast
- Phone number
- 0845 050 7080
- Address
-
Stockport Exchange Station
11 Railway Road
Stockport
Cheshire
SK1 3SW - Web address
- https://www.ncp.co.uk/find-a-car-park/car-parks/stockport-exchange-station/
- Opening hours
-
Monday - Sunday 24 Hours a Day
- Number of spaces
- 1000
-
6 Electric Vehicle charging points
-
Disabled bays: 50
- Free of charge
- No
- Daily rate
- £14.50
- CCTV Coverage
- Yes
- Onward travel information
-
Information to plan your onward journey is available in a printable format here.
A city centre free shuttle bus also operates, click here for more information.
- Taxi
-
The Taxi rank is situated on Station Road, outside the main entrance.
- Impaired mobility set down / pick up points available
- Yes
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 05:10 - 20:30
Saturday 06:30 - 19:30
Sunday 08:00 - 19:30
- Location
-
Ticket machines can be found on the station concourse and at the Edgley entrance
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Yes, at either ticket office or self-service ticket machine
- Smartcards validators
- Yes
- Validators on gates only. Ticket machines and booking office for pre purchased collection and only ticket machines for purchase
- Penalty fares
- Penalty fares apply for TransPennine Express
Staffing and general services
- Information available from staff
- Yes - from information point,Yes - from ticket office
- Information services - opening times
-
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 05:00 - 01:40
Sunday 07:00 - 01:30
Monday - Friday 05:00 - 01:15
Saturday 05:00 - 00:30
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
- Yes
- Lost Property
- Yes
- Avanti West Coast Lost Property
- Customer Services
-
Customers are encouraged to approach a member of station staff with any customer information enquiry.
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
-
Rail replacement coach services can be found at the front of the station.
Facilities
- ATM Machine
- Yes
-
At the front of the station.
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Post box
- Yes
-
On the stairwell platform 1 and 2 and on the stairwell platform 3 and 4
- Refreshment facilities
- Yes
-
Starbucks on Platform 2, L.K. Gourmet on the concourse and Pumpkin on Platform 3/4
- Shops
- Yes
- Toilets
- Yes
- Toilets Location
- The accessible toilets are located on Platforms 2 and Platform 3/4. The National key toilets are located on Platform 3/4; these toilets are operated by a radar key.
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- Yes
- Trolleys
- Yes
- Waiting Rooms
- Yes
- Waiting rooms location
-
waiting rooms on platform 2, platform 3 & platform 0
- Waiting rooms opening hours
Accessibility and mobility access
- Staff help available
- Yes
-
Monday to Friday 0450-0215, Saturday 0450-0030 and Sunday 0700-0130
- Staff help available opening times
-
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 04:50 - 01:15
Sunday 07:00 - 01:30
Monday - Friday 05:00 - 01:15
Saturday 05:00 - 00:30
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
-
This station has step-free access to all platforms / the platform
Lifts are available to all platforms via the station subway
- Wheelchairs available
- Yes
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