Stockport (SPT)
Managed by Avanti West Coast
Station facilities
-
Station seating facilities
Station seating facilities waiting rooms on platform 2, platform 3 & platform 0
-
Trolleys
Trolleys Yes -
Refreshments
Note Starbucks on Platform 2, L.K. Gourmet on the concourse and Pumpkin on Platform 3/4
-
ATM machine
ATM machine At the front of the station.
-
Toilets
Toilets The accessible toilets are located on Platforms 2 and Platform 3/4. The National key toilets are located on Platform 3/4; these toilets are operated by a radar key. -
Pay phone
Pay phone Cards and Coins -
Internet
-
Post box
Note On the stairwell platform 1 and 2 and on the stairwell platform 3 and 4
-
Tourist information office
-
Shops
Shops
Stockport
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Bicycle parking
Lockers,Stands- Storage sheltered
- Yes
- Storage location
- 20 cycle spaces on Platform 1/2, 20 cycle spaces on Platform 3/4
- Storage spaces
- 90
-
20 hoops on Platform 1/2 (2 x cycles per hoop = 40 spaces)
20 hoops on platform 3/4 (2 x cycles per hoop = 40 spaces)
18 hoops at the station front (not Avanti lease area - 2 x cycles per hoop = 36 spaces)
- Storage CCTV
- Yes
- Car Park
- Stockport Exchange Station
- Operator
- Avanti West Coast
- Phone number
- 0845 050 7080
- Address
-
Stockport Exchange Station
11 Railway Road
Stockport
Cheshire
SK1 3SW - Web address
- https://www.ncp.co.uk/find-a-car-park/car-parks/stockport-exchange-station/
- Opening hours
-
Monday - Sunday 24 Hours a Day
- Number of spaces
- 1000
-
6 Electric Vehicle charging points
-
Disabled bays: 50
- Free of charge
- No
- Daily rate
- £14.50
- CCTV Coverage
- Yes
- Onward travel information
-
Information to plan your onward journey is available in a printable format here.
A city centre free shuttle bus also operates, click here for more information.
- Taxi
-
The Taxi rank is situated on Station Road, outside the main entrance.
- Impaired mobility set down / pick up points available
- Yes
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 05:10 - 20:30
Saturday 06:30 - 19:30
Sunday 08:00 - 19:30
- Location
-
Ticket machines can be found on the station concourse and at the Edgley entrance
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Yes, at either ticket office or self-service ticket machine
- Smartcards validators
- Yes
- Validators on gates only. Ticket machines and booking office for pre purchased collection and only ticket machines for purchase
- Penalty fares
- Penalty fares apply for TransPennine Express
Staffing and general services
- Information available from staff
- Yes - from information point,Yes - from ticket office
- Information services - opening times
-
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 05:00 - 01:40
Sunday 07:00 - 01:30
Monday - Friday 05:00 - 01:15
Saturday 05:00 - 00:30
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
- Yes
- Lost Property
- Yes
- Avanti West Coast Lost Property
- Customer Services
-
Customers are encouraged to approach a member of station staff with any customer information enquiry.
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
-
Rail replacement coach services can be found at the front of the station.
Facilities
- ATM Machine
- Yes
-
At the front of the station.
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Post box
- Yes
-
On the stairwell platform 1 and 2 and on the stairwell platform 3 and 4
- Refreshment facilities
- Yes
-
Starbucks on Platform 2, L.K. Gourmet on the concourse and Pumpkin on Platform 3/4
- Shops
- Yes
- Toilets
- Yes
- Toilets Location
- The accessible toilets are located on Platforms 2 and Platform 3/4. The National key toilets are located on Platform 3/4; these toilets are operated by a radar key.
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- Yes
- Trolleys
- Yes
- Waiting Rooms
- Yes
- Waiting rooms location
-
waiting rooms on platform 2, platform 3 & platform 0
- Waiting rooms opening hours
Accessibility and mobility access
- Helpline Contact
- 08000 158 123 (08000 158 124 Textphone)
- Assisted travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
- Staff help available
- Yes
-
Monday to Friday 0450-0215, Saturday 0450-0030 and Sunday 0700-0130
- Staff help available opening times
-
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 04:50 - 01:15
Sunday 07:00 - 01:30
Monday - Friday 05:00 - 01:15
Saturday 05:00 - 00:30
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
-
This station has step-free access to all platforms / the platform
Lifts are available to all platforms via the station subway
- Wheelchairs available
- Yes
- Wheelchairs available open hours
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