Last updated:Today at 00:05
Train companies affected:Great Western Railway
Last updated:Today at 00:03
Train companies affected:South Western Railway
Sheerness-on-Sea station, Bridge Road, Sheerness-on-Sea, Kent, ME12 1RJ
This station is not continuously staffed please see staffing times for details of when staff are available.
On way in to access trains
Yes
Available
station forecourt
Available
There are standing height and wheelchair height ticket counters available.
Yes
Yes
No
Seasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.
Train running Information and advice on how to get assistance available through the Help Point.
Yes
On platform
0345 322 7021
Unavailable
Available
Yes
There are Help Points
Announcements are made both visually and audibly
Induction loops are only in Help Points
This station has step-free access to all platforms / the platform.
Category A. This station has step free access to all platforms - This is a terminal platform with only one platform in use and step free access available via the main and side entrances.
Unavailable
Available
station forecourt
Available
There are standing height and wheelchair height ticket counters available.
Yes
Available
Unavailable
Available
Only available when staff present
Unheated seating area in booking hall only available when staff are present
Available
Available
Public telephones are not wheelchair accessible
There are tactile warnings on all platforms
Available
Accessible taxis are available to book
Available
This is a combined drop-off and pick-up point
There are no seating or waiting facilities at this drop-off and/or pick-up point
The drop-off and/or pick-up point is on the same side of the road as the station
Ramps can be deployed from the rear and side of a vehicle
The drop-off and/or pick-up point is uncovered
Lane is at least 2.4m wide
There is space for 1 vehicle at a time to drop-off and/or pick-up
There is no Help Point close to the drop-off and/or pick-up point
Yes
On platform
Available
*Helpline closed on Christmas Day
Assistance navigating through the station and getting on and off trains (by ramp if required) is available during station staffing hours (see Staff Help available times) . You can book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the ticket office or you can use the help point on the platform. To request assistance through the help point (assistance point), please use the assistance button which will put you in contact with a Southeastern colleague. There are staff on all the trains that call at this station that can assist with getting on and off trains only. If no staff at the station ensure you position yourself on the platform so the on train staff can see you. Where staff are not available at the station to assist, and you need assistance beyond just getting on or off the train, we have a Mobile Assistance Team who can be deployed to stations. This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further.
There are Help Points
Unavailable
Unavailable
Unavailable
Available
Only available when staff present
Unheated seating area in booking hall only available when staff are present
Available
Available
Coffee kiosk
Yes
Available
Public telephones are not wheelchair accessible
40 spaces
You may leave your cycle in the rack provided however you do so at your own risk.
Stands
on station forecourt
Yes
No
There are no accessible cycle facilities but there is charging facilities
There is no help point close to the cycle parking
There are no cycle hire facilities at this station
Bus stop on Bridge Road to the left of the station forecourt (what 3 words: cello.detail.sedated)
front of station
Information to plan your onward journey is available in a printable format here