Southall (STL)

Managed by TfL Rail 

 
Southall station
South Road
Southall
Greater London
UB2 4AA
 

Station facilities

  • Station seating facilities

    Station seating facilities
    • A heated waiting room is located on platform 4.
    • There is one step to access the waiting room.
    • The waiting room is open from first to last train.
  • Trolleys

  • Refreshments

  • ATM machine

  • Toilets

    Toilets
    • Toilets are located on platform 4
    • There is one step to access the ladies toilets.

     

  • Pay phone

  • Internet

  • Post box

  • Tourist information office

  • Shops

 
 

Southall

Stations made easy

Route planning around the station including maps and platforms

Show [STL] route

 

Station Message: Alert!

A queuing system will become operational at this TFL station if it becomes busy and social distancing becomes difficult to achieve. Please seek out station staff for further assistance.

Getting to and from the station

 
Car Park
No
Onward travel information

Information to plan your onward journey is available in a printable format here

Impaired mobility set down / pick up points available
No
Airport

TfL Rail service to Heathrow Airport.

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:30 - 19:30
Saturday 06:30 - 19:30
Sunday 08:10 - 15:30
Location

Station Entrance

Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Accessible ticket machines note

Accessible ticket machines are located within the stations ticket hall.

Collection of pre-purchased tickets
Yes, from either ticket office or self-service ticket machine
Oystercards
Get Oyster cards here
Yes
Top-up Oyster pay as you go here
Yes, at ticket machine
Use Oyster Pay as you go here
Yes
Nearby shop sells Oyster cards.
Smartcards
Smartcards issued
No
Smartcards top-up
Smartcards validators
No

Travelling with Contactless is available.

Penalty fares
Penalty fares apply for Great Western Railway TfL Rail 
London fare zone
Zone 4

Staffing and general services

 
Information available from staff
Yes - from help point,Yes - from ticket office 
Information services - opening times

Staff assistance is available from first train until last.

 
Passenger Information Systems
Departure screens, Announcements
Customer help points
Yes

Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.

Lost Property
Yes
TfL Lost property
Customer Services
Please call our Customer Services Centre on 0343 222 1234  (Service and network charges may apply. See tfl.gov.uk/terms for details)
Ticket gates
Yes

Southall has a Secure Station accreditation

CCTV
Yes
Location for Rail Replacement Services

Towards Paddington: Bus Stop N on Railway Bridge. Towards Slough: Bus Stop O next to Station Building

Click here for map

Facilities

 
ATM Machine
No
Toilets
Yes
Toilets Location
  • Toilets are located on platform 4
  • There is one step to access the ladies toilets.

 

Accessible toilets
No
Baby changing facilities
Yes
Baby changing facilities location
Female toilets 
National key toilets
No
Waiting Rooms
Yes
Waiting rooms location
  • A heated waiting room is located on platform 4.
  • There is one step to access the waiting room.
  • The waiting room is open from first to last train.
Waiting rooms opening hours

Accessibility and mobility access

 
Helpline Contact
0343 222 1234
Assisted travel
We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.
Staff help available
Yes
Staff are available to assist from the first to last train.
Ramp for train access
Yes
Step free access coverage
No
Step free access note
  • Accessibility Category A. This station has step free access to all platforms
  • Staff ramp assistance is always available
  • Accessible seating is available on platforms 3&4
Wheelchairs available
Yes

Station Map

 
Station plan

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