Tenby (TEN)
Tenby station, Station Road, Tenby, Pembrokeshire, SA70 7JY
Station Information
Ticket Office
Opening Hours
Unavailable
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.
Induction loop
No
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- Load smartcard at Ticket Machine
Smartcard validators
Yes
Smartcard note
Load a pre-purchased season ticket onto a smartcard using the ticket vending machine.
Information Available
If the station is unstaffed, please contact the customer relations team or onboard staff
Customer Information
- Departure Screens
Staff Help Available
Available
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
Customer Help Points
No
Customer Services Notes
Contact our Customer Relations team directly via the Transport for Wales Website.
Left Luggage
Unavailable
Lost Property
Available
CCTV at the Station
Yes
Live service information
Announcements are made both visually and audibly
Induction loop availability
There are no apparent induction loops
Station Accessibility
Step-free access
Some step-free access to all platforms - please check details.
Category B2.
Step free access to Platform 1 (to Pembroke Dock) from the car park.
Access to Platform 2 (to Carmarthen) is via an end of platform ramp and a foot crossing across the railway
Ticket barriers and gates
Unavailable
Accessible ticket machines
Available
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.
Induction loop
No
Ramp for train access
Available
Accessible Toilets
Unavailable
Waiting rooms
Unavailable
Seating area
Available
Wheelchairs available
Unavailable
Tactile paving on platform edges
There are no tactile warnings on platforms
Getting to and from the station
Accessible taxis here
Unavailable
Impaired mobility set down/pick-up point available
Unavailable
Accessible spaces
4 spaces
Accessible car park equipment
Yes
Staff Help
Staff help available
Available
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
Customer Help Points
No
Helpline
- Helpline,Monday to Sunday: 08:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Nearest accessible station
Toilets
Unavailable
Accessible Toilets
Unavailable
Baby Changing
Unavailable
Waiting Rooms
Unavailable
Seating Area
Available
Car Parking Availability
- Car Parking Availability,Monday to Sunday: Available
Spaces
79 spaces
Accessible spaces
4 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Unavailable
Car park CCTV
Yes
Parking charges
Parking charges apply
Notes
Visit www.apcoa.co.uk/tfwr for parking prices.
Refreshment Facilities
Unavailable
Public Telephones
No
Public Wi-Fi
Unavailable
Bicycle Storage
Spaces
8 spaces
Type of Storage
Stands
Location
Four Sheffield stands providing a total of 8 parking spaces are located under the canopy on the Pembroke bound platform.
Sheltered
No
CCTV
Yes
Cycle and buggy facilities
There are no accessible cycle facilities but there is charging facilities
Help point bicycles
There is no help point close to the cycle parking
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
The rail replacement bus stop is coach stop at the entrance to the car park off Upper Park Rd.
There are no cycle hire facilities at this station
