Last updated:Today at 22:26
Train companies affected:London Overground
Theobalds Grove (TEO)
Theobalds Grove station, High Street, Waltham Cross, Herts, EN8 7BG
Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station
Station Information
Ticket Office
Opening Hours
Unavailable
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Induction loop
Yes
Oyster Pay as you go Information
Purchase Oyster card here
Yes
Load Oyster Pay as you go here
- Load Oyster card at Ticket Machine
Use Oyster Pay as you go here
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
No
Information Available
- Yes - from information point
Customer Information
- Departure Screens
- Live service information
- Arrival Screens
Information Services Opening Times
- Information Services Opening Times,Monday to Friday: 05:00 - 00:35
- Information Services Opening Times,Saturday: 05:00 - 00:35
- Information Services Opening Times,Sunday: 07:04 - 00:05
Staff Help Available
- Staff Help Available,Monday to Friday: 05:04 - 00:35
- Staff Help Available,Saturday: 05:04 - 00:35
- Staff Help Available,Sunday: 07:19 - 00:05
Customer Help Points
Yes
Customer Services Notes
0343 222 1234
Left Luggage
Unavailable
Lost Property
- Lost Property,Monday to Friday: 09:00 - 17:00
CCTV at the Station
No
Help Point location
There are Help Points
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are at designated listening areas
Station Accessibility
Step-free access
This station does not have step-free access to any platform.
The station has no step-free access to any platform.
Ticket barriers and gates
Unavailable
Accessible ticket machines
Available
Induction loop
Yes
Ramp for train access
Unavailable
Accessible Toilets
Unavailable
Waiting rooms
Unavailable
Seating area
Available
Tactile paving on platform edges
There are tactile warnings on all platforms
Wide access gates - underneath Ticket Barrier and gates
There are automatic wide aisle gates that are less than 0.9 metres wide
Getting to and from the station
Accessible taxis here
Unavailable
Impaired mobility set down/pick-up point available
Unavailable
Accessible spaces
3 spaces
Accessible car park equipment
Yes
Impaired mobility set-down/ pick-up point note
This is a drop-off point only
Seating or waiting facilities at drop-off/ pick-up
There are no seating or waiting facilities at this drop-off and/or pick-up point
Waiting facility location
The drop-off and/or pick-up point is on the same side of the road as the station
Ramp deployment from rear of vehicle
Ramps cannot be deployed from the rear or side of a vehicle
Set-down/ pick-up location covered
The drop-off and/or pick-up point is uncovered
Dimensions of set-down/ pick-up spaces
Lane is at least 2.4m wide
Number of set-down/ pick-up spaces
There is space for 1 vehicle at a time to drop-off and/or pick-up
Help Point near set-down/ pick-up
There is no Help Point close to the drop-off and/or pick-up point
Staff Help
Staff help available
- Staff help available,Monday to Friday: 05:04 - 00:35
- Staff help available,Saturday: 05:04 - 00:35
- Staff help available,Sunday: 07:19 - 00:05
Customer Help Points
Yes
Helpline
Available
Help Point location
There are Help Points
Toilets
Unavailable
Accessible Toilets
Unavailable
Baby Changing
Unavailable
Waiting Rooms
Unavailable
Seating Area
Available
Car Parking Availability
- Car Parking Availability,Monday to Friday: Available
- Car Parking Availability,Saturday: Available
- Car Parking Availability,Sunday: Available
Spaces
140 spaces
Accessible spaces
3 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Unavailable
Car park CCTV
No
Parking charges
Parking charges apply
- Rate per day £4.50
- Rate per week £19.50
- Rate per month £81.95
- Rate per year £814.50
Refreshment Facilities
Available
Cold drinks vending machine Food vending machine
Public Telephones
Yes
Bicycle Storage
Spaces
6 spaces
Type of Storage
Stands
Location
Cycle stands at entrance
Sheltered
Yes
CCTV
No
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Use Bus stop B in High Street for northbound services to Cheshunt
Use Bus stop A in Crossbrook Street for southbound services to Seven Sisters / Liverpool Street
Bus stop by the station.
