Trefforest Estate (TRE)
Managed by Transport for Wales
Station facilities
-
Station seating facilities
-
Trolleys
-
Refreshments
-
ATM machine
-
Toilets
-
Pay phone
-
Internet
-
Post box
-
Tourist information office
-
Shops
Trefforest Estate
Getting to and from the station
- Car Park
No- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
- No
- Ticket machines
- No
- Collection of pre-purchased tickets
- Not possible from this station
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Not possible at this station
- Smartcards validators
- No
- More information about Penalty fares
Staffing and general services
- Information available from staff
- Information services - opening times
- Passenger Information Systems
- Departure screens, Arrival screens
- Customer help points
- No
- Lost Property
- Yes
- Managed by Transport for Wales
- 03333 211 202
- Customer Services
- Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
- Wait at the bus stops on the Main Avenue adjacent to The Pottery pub
Facilities
- ATM Machine
- No
- Toilets
- No
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 03333 211202
- Helpline opening hours
-
Monday - Sunday 08:00 - 20:00
- Staff help available
- Yes
- No platform staff available at the station however assistance is provided by the Conductor on the train.
- Ramp for train access
- Yes
- Step free access coverage
- No
- Step free access note
-
Category C
Access to the platforms is via stairs with 29 steps
For full station facilities as stated in the Accessible Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations.
- Wheelchairs available
- No
- Nearest station with more facilities CRS Code
- Pontypridd; Radyr;
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