West St Leonards (WLD)

West St Leonards station
St. Vincents Road
St Leonards
East Sussex
TN38 0NL

Station facilities

Station seating facilities	in booking hall only available when the ticket office is open

Route planning around the station including maps and platforms

Car Park: Station Car Park
Operator: Saba Park Solutions UK Limited
Phone number: 03301 235 247
Email address: customersupport.uk@sabagroup.com
Note: From 1st June - new off peak evening rate (after 18:00) - £1.50
Opening hours: Monday - Friday 24 Hours a Day
Number of spaces: 20 with 2 accessible spaces available; Parking is free for disabled customers displaying a valid Blue Badge in any car parking space
Free of charge: No
Daily rate: £3.60
Off peak rate: £2.80
Saturday rate: £2.70
Sunday rate: £1.00
Weekly rate: £15.10
Monthly rate: £55.00
3 Monthly rate: £162.50
6 Monthly rate: £326.10
Annual rate: £577.40; From 1st June - new off peak evening rate (after 18:00) - £1.50
CCTV Coverage: Yes
Onward travel information: Information to plan your onward journey is available in a printable format here
Accessible taxis: Accessible taxis are available to book
Impaired mobility set down / pick up points available: No

Ticket Office: Yes
Opening hours: Monday - Friday 05:45 - 12:25
Saturday 06:00 - 12:40
Sunday Closed

This station is not continuously staffed please see staffing times for details of when staff are available.
Location: On way in to access trains
Height adjusted ticket office counter: Height adjusted ticket counter is not available at this station
Induction loop: This office has an induction loop
Ticket machines: Yes
Accessible ticket machines: There are accessible ticket machines at this station
Accessible ticket machines note: At front of station
Collection of pre-purchased tickets: Yes, from ticket machine
Smartcards
Smartcards issued: Yes
Smartcards top-up: Yes, at either ticket office or self-service ticket machine
Smartcards validators: No; Seasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.
Penalty fares: Penalty fares apply for Southeastern

Information available from staff: Yes - from help point
Information services - opening times: Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day

Train running Information and advice on how to get assistance available through the Help Point.
Passenger Information Systems: Departure screens, Announcements
Customer help points: Yes; On platform
Lost Property: Yes; Southeastern Customer Services; 0345 322 7021
Customer Services: 0345 322 7021
Ticket gates: No
CCTV: Yes
Location for Rail Replacement Services: St Vincent's Road

ATM Machine: No
Toilets: No
Waiting Rooms: Yes
Waiting rooms location: in booking hall only available when the ticket office is open
Waiting rooms opening hours: Monday - Friday 05:45 - 12:25
Saturday 06:00 - 12:40
Sunday Closed

Only available when staff present

Helpline Contact: 0345 322 7021 or Textphone 0800 783 4548
Staff help available: Yes; Assistance is available from this station from First to Last trains.
Staff help available opening times: Monday - Friday 05:00 - 01:30
Saturday 05:45 - 01:30
Sunday 06:30 - 01:15

Assistance is available from this station from First to Last trains.
Ramp for train access: Yes
Step free access coverage: No
Step free access note: Step free access to platform 1 for services towards London via booking hall only. Only Stepped access to platform 2 for services away from London. No step free interchange between platforms. Stepped access between platforms via station footbridge.
Wheelchairs available: No
Nearest station with more facilities CRS Code: Hastings;