Last updated:Today at 22:56
Train companies affected:Southeastern, Thameslink
Last updated:Today at 21:25
Train companies affected:Avanti West Coast, Caledonian Sleeper, Northern, TransPennine Express
Wapping (WPE)
Wapping station, Wapping High Street, Wapping, London, E1W 3PA
The lifts are out of order between the ticket hall and the station sub-level at Wapping station.
Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Friday: 07:30 - 10:00
- Opening Hours,Saturday to Sunday: Unavailable
London Fare Zone
Zone 2
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Height adjusted ticket office counter
Available
Induction loop
Yes
Oyster Pay as you go Information
Purchase Oyster card here
Yes
Load Oyster Pay as you go here
- Load Oyster card at Ticket Office
- Load Oyster card at Ticket Machine
Use Oyster Pay as you go here
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
Yes
Smartcard note
Southern's smartcard is called 'the key'. To apply online, go to www.southernrailway.com/thekey or pick up an application form from a Southern ticket office.
Information Available
- Yes - from help point
Customer Information
- Departure Screens
- Live service information
Information Services Opening Times
- Information Services Opening Times,Monday to Friday: 05:28 - 00:43
- Information Services Opening Times,Saturday to Sunday: Available
Staff Help Available
- Staff Help Available,Monday to Friday: 05:28 - 00:43
- Staff Help Available,Saturday to Sunday: Available
Customer Help Points
Yes
Help points on concourse and on lower level outside lift entrance. No help points on platforms.
Left Luggage
Unavailable
Lost Property
Unavailable
CCTV at the Station
Yes
Help Point location
Help Points are only available in limited locations
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are throughout this station
Station Accessibility
Step-free access
This station does not have step-free access to any platform.
Access from street to ticket office only. No level access to platforms.
Ticket barriers and gates
Available
Accessible ticket machines
Available
Height adjusted ticket office counter
Available
Induction loop
Yes
Ramp for train access
Unavailable
Accessible Toilets
Unavailable
Waiting rooms
Unavailable
Seating area
Unavailable
No seats at platform level or in booking office
Wheelchairs available
Available
Tactile paving on platform edges
There are tactile warnings on all platforms
Wide access gates - underneath Ticket Barrier and gates
There are automatic wide aisle gates that are less than 0.9 metres wide
Getting to and from the station
Accessible taxis here
Unavailable
Impaired mobility set down/pick-up point available
Unavailable
Staff Help
Staff help available
- Staff help available,Monday to Friday: 05:28 - 00:43
- Staff help available,Saturday to Sunday: Available
Customer Help Points
Yes
Help points on concourse and on lower level outside lift entrance. No help points on platforms.
Helpline
Available
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.
Help Point location
Help Points are only available in limited locations
Toilets
Unavailable
Accessible Toilets
Unavailable
Baby Changing
Unavailable
Waiting Rooms
Unavailable
Seating Area
Unavailable
No seats at platform level or in booking office
Refreshment Facilities
Unavailable
Shops
Unavailable
High street shops
Public Telephones
No
Public Wi-Fi
Unavailable
Post Boxes
Available
Post Office located nearby
Bicycle Storage
CCTV
No
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Use bus stop R in Wapping High Street for northbound buses to Shoreditch High Street
