Whitlocks End (WTE)

Managed by West Midlands Railway 

 
Whitlocks End station
Tilehouse Lane
Major's Green
West Midlands
B90 1PN
 

Station facilities

  • Station seating facilities

  • Trolleys

  • Refreshments

  • ATM machine

  • Toilets

  • Pay phone

    Pay phone Cards

  • Internet

  • Post box

  • Tourist information office

  • Shops

 
 

Whitlocks End

Stations made easy

Route planning around the station including maps and platforms

Show [WTE] route

 

Getting to and from the station

 

Bicycle parking

Lockers,Stands
Storage sheltered
No
Storage spaces
20
Storage CCTV
Yes
Car Park
Station Car Park
Operator
Network West Midlands
Address
-
-
Opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
111  with 8 accessible spaces available
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge 
Accessible car park equipment
Wheelchair users may require assistance using car park equipment at this station 
Free of charge
There is no charge for railway users to park their cars in this car park
CCTV Coverage
Yes
Onward travel information

Information to plan your onward journey is available in a printable format here

Taxi

Shirley Station A to B 0121 733 3000 Senator 0121 474 2424 Able 0121 694 6666

Accessible taxis

Accessible taxis are not available

Impaired mobility set down / pick up points available
Yes

Pick-up possible in car park.

Ticket buying and collection

 
Ticket Office
No
Ticket machines
Yes
Accessible ticket machines
There are no accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
No
Smartcards top-up
Not possible at this station
Smartcards validators
No

Staffing and general services

 
Information available from staff
Yes - from help point 
Information services - opening times
 
Passenger Information Systems
Departure screens, Announcements
Customer help points
Yes

On both platforms.

Customer Services

Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:

Monday to Friday: 07:00 – 19:00 Saturday and Sunday: 08:00 – 16:00 Bank Holidays: 08:00 – 16:00 except Christmas Day and Boxing Day.

**Whitlocks End  Station is accredited by the Secure Station Scheme**

Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services

In the event of engineering the bus/coach will collect from: On main road by entrance to station car park

Facilities

 
ATM Machine
No
Pay phones
Yes
Pay phones type
Cards
Accessible public telephones

Public telephones are not accessible

Toilets
No
Waiting Rooms
No

Accessibility and mobility access

 
Helpline Contact
0800 0248998
Assisted travel

If you are travelling on West Midlands Railway or London Northwestern Railway services only, you can book assistance up to 4 hours ahead for journeys on the same day, providing this is done during our contact centre hours (8am - 10pm daily). To make a Passenger Assist booking with other train operators, including seat reservations, please contact us up to 6 hours ahead for journeys on the same day.

If your booking is made online outside of these hours, this will be processed as soon as possible when our contact centre opens.

Don’t forget you can always simply ‘turn up and go’ without booking, if you know that the station you are using is accessible to you. This means you can still travel if you have made an online booking that has not been confirmed, and we will do our best to help you on the day.

Please note that other train operating companies may have different contact centre hours for booking assistance.

Helpline opening hours
Monday - Sunday 08:00 - 22:00

Open: 08:00 – 22:00 7 days a week (except Christmas Day and Boxing Day)

Staff help available
No
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note

Access from car park to platform 2 (trains to Stratford) via 16 steps or ramp - 40m long. Access across road bridge. Access from road bridge to platform 1 (trains to Birmingham) via 60m ramp or 16 steps. Second entrance to platform 2 from car park with 18 steps. Step-free route between platforms is 170m but via narrow footpath. Access from station to housing area nearby is via road.

Wheelchairs available
No
Nearest station with more facilities CRS Code

Station Map

 
Station plan

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Stations made easy
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