Warrington Bank Quay (WBQ)
Warrington Bank Quay station, Parker Street, Warrington, Cheshire, WA1 1LW
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Friday: 05:45 - 19:00
- Opening Hours,Saturday: 05:45 - 19:00
- Opening Hours,Sunday: 08:45 - 19:00
Location
Ticket machines can be found on the main concourse.
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Height adjusted ticket office counter
Available
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- Load smartcard at Ticket Office
- Load smartcard at Ticket Machine
Smartcard validators
No
Information Available
- Yes - from help point
- Yes - from information point
- Yes - from ticket office
Customer Information
- Departure Screens
- Live service information
- Arrival Screens
Information Services Opening Times
- Information Services Opening Times,Monday to Friday: 05:30 - 00:00
- Information Services Opening Times,Saturday: 05:30 - 00:00
- Information Services Opening Times,Sunday: 08:45 - 00:00
Staff Help Available
- Staff Help Available,Monday to Friday: 05:30 - 00:00
- Staff Help Available,Saturday: 05:30 - 00:00
- Staff Help Available,Sunday: 08:15 - 00:00
The Passenger Assist meeting point is opposite the Ticket Office. Please talk to a member of staff either in person or via the help point. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking is recommended.
Customer Help Points
Yes
Customer Services Notes
Customers are encouraged to approach a member of station staff with any customer information enquiry.
Left Luggage
Unavailable
Lost Property
Available
Trolleys
Available
CCTV at the Station
Yes
Help Point location
There are Help Points
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are at designated listening areas
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
This station has step-free access to all platforms / the platform
Ticket barriers and gates
Unavailable
Accessible ticket machines
Available
Height adjusted ticket office counter
Available
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Available
Waiting rooms
Unavailable
Closed until further notice.
Seating area
Available
Wheelchairs available
Available
Trolleys
Available
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Unavailable
Impaired mobility set down/pick-up point available
Available
Accessible spaces
Warrington Bank Quay Car Park 1
7 spaces
Warrington Bank Quay Car Park 2
Not Specified
Warrington Bank Quay Car Park 1
2 Electric Vehicle Charging Point
Accessible car park equipment
Warrington Bank Quay Car Park 1
Warrington Bank Quay Car Park 2
Impaired mobility set-down/ pick-up point note
This is a drop-off point only
Seating or waiting facilities at drop-off/ pick-up
There are no seating or waiting facilities at this drop-off and/or pick-up point
Waiting facility location
The drop-off and/or pick-up point is accessed via a controlled road crossing such as a pedestrian crossing
Ramp deployment from rear of vehicle
Ramps cannot be deployed from the rear or side of a vehicle
Set-down/ pick-up location covered
The drop-off and/or pick-up point is uncovered
Dimensions of set-down/ pick-up spaces
Lane is at least 2.4m wide
Number of set-down/ pick-up spaces
There is space for up to 3 vehicles to drop-off and/or pick-up
Help Point near set-down/ pick-up
There is no Help Point close to the drop-off and/or pick-up point
Staff Help
Staff help available
- Staff help available,Monday to Friday: 05:30 - 00:00
- Staff help available,Saturday: 05:30 - 00:00
- Staff help available,Sunday: 08:15 - 00:00
The Passenger Assist meeting point is opposite the Ticket Office. Please talk to a member of staff either in person or via the help point. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking is recommended.
Customer Help Points
Yes
Helpline
Available
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Point location
There are Help Points
Toilets
Available
The National key toilets are located on Platforms 2 and 3; these toilets are operated by a radar key.
Accessible Toilets
Available
Baby Changing
Available
Waiting Rooms
Unavailable
Closed until further notice.
Seating Area
Available
Warrington Bank Quay Car Park 1 - Parker Street
Operator
Avanti West Coast
- Car Park Number 1
- Parker Street
- Warrington
- WA1 1LW
- https://www.nationalrail.co.uk/(external link, opens in a new tab)
Car Parking Availability
- Car Parking Availability,Monday to Saturday: 05:15 - 00:15
- Car Parking Availability,Sunday: 08:15 - 00:15
Spaces
77 spaces
Accessible spaces
7 spaces
2 Electric Vehicle Charging Point
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Available
Car park CCTV
Yes
Parking charges
Parking charges apply
- Rate per day £12.50
- Rate on Saturday £4.50
- Rate on Sunday £4.50
- Rate per month £132.00
- Rate per 3 months £374.00
- Rate per year £1200.00
Notes
For information on how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website.
Different rates apply to non rail users, please speak to a member of staff.
Warrington Bank Quay Car Park 2 - Slutchers Lane
Operator
Avanti West Coast
- Car Park Number 2
- Slutchers Lane
- Warrington
- WA1 1JY
- https://www.nationalrail.co.uk/(external link, opens in a new tab)
Car Parking Availability
- Car Parking Availability,Monday to Saturday: 05:15 - 00:15
- Car Parking Availability,Sunday: 08:15 - 00:15
Spaces
200 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Available
Car park CCTV
Yes
Parking charges
Parking charges apply
- Rate per day £9.50
- Rate on Saturday £4.50
- Rate on Sunday £4.50
- Rate per month £132.00
- Rate per 3 months £374.00
- Rate per year £1200.00
Notes
For information on how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website.
Different rates apply to non rail users, please speak to a member of staff.
ATM
Available
Refreshment Facilities
Available
Shops
Available
Public Telephones
Yes
Post Boxes
Available
Bicycle Storage
Spaces
36 spaces
10 hoops at station front (2 x cycles per hoop = 20 spaces)
5 hoops on platform 1/2 (2 x cycles per hoop = 10 spaces)
3 hoops on platform 3/4 (2 x cycles per hoop = 6 spaces)
Type of Storage
Stands & Racks
Location
28 cycle spaces are available outside the main entrance and 8 cycle spaces are on Platform 3/4.
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
Brompton Bike Hire is available at the station. They have two tariffs to chose from; frequent and leisure. Each has an annual membership fee and a daily hire charge. Please click here for more information.
More Information
Transport Links
Pick Up / Drop Off on Station Forecourt.
Information to plan your onward journey is available in a printable format here.
A city centre shuttle bus also operates, click (http://www.networkwarrington.co.uk/assets/library/original/pdf/1/timetable-101-june-2014-web.fdd0d872faac8fecede52bfe8c92147e.1402587315.pdf#Network Warrington Centrelink) fore more information.
Brompton Bike Hire is available at the station. They have two tariffs to chose from; frequent and leisure. Each has an annual membership fee and a daily hire charge. Please click here for more information.
