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Yarm (YRM)

Yarm station, Green Lane, Yarm, Cleveland, TS15 9EH

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours

Unavailable

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Available

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • Load smartcard at Ticket Machine
Smartcard validators

No

Information Available

  • Yes - from help point

Customer Information

  • Departure Screens
  • Live service information

Information Services Opening Times

  • Information Services Opening Times,Monday to Sunday: Unavailable

Staff Help Available

Unavailable

Customer Help Points

Yes

A Help Point is available on the platform to contact a member of our team in an emergency or for information. When using the Help Point our CCTV will be monitoring your position for the duration of the call.

Customer Services Notes

To speak to a member of our team, please call: 0345 600 1671.

Left Luggage

Unavailable

Lost Property

Unavailable

CCTV at the Station

Yes

Help Point location

Help Points are available inside and outside this station

Live service information

Announcements are made both visually and audibly

Induction loop availability

Induction loops are throughout this station

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

This station is category A. Ramped access is provided from the station entrance to all platforms. This station is unstaffed. There are train boarding ramps available at this station, and they are also carried on board all TransPennine Express trains.

Please be aware that some platforms at this station have no or only partial tactile paving on the platform edge.

Ticket barriers and gates

Unavailable

Accessible ticket machines

Available

Induction loop

Yes

Ramp for train access

Available

Accessible Toilets

Unavailable

There are no toilet facilities available at this station.

Waiting rooms

Unavailable

There is no waiting room, however waiting shelters are available on the platforms which are available 24 hours a day.

Seating area

Available

Tactile paving on platform edges

There are tactile warnings on all platforms

Getting to and from the station

Accessible taxis here

Unavailable

Impaired mobility set down/pick-up point available

Unavailable

Accessible spaces

2 spaces

Accessible car park equipment

Yes

Between the hours of 09:00 and 17:00 Monday to Friday, the charge to use the car park is £1.50. Outside of these hours, use of the car park is free.

Staff Help

Staff help available

Unavailable

Customer Help Points

Yes

A Help Point is available on the platform to contact a member of our team in an emergency or for information. When using the Help Point our CCTV will be monitoring your position for the duration of the call.

Helpline
  • Helpline,Monday to Sunday: Available

The TransPennine Express Passenger Assist Team are not available on Christmas Day or Boxing Day.

This station is unstaffed. Assistance to board and alight the train can be provided by the Conductor. The Conductor is usually positioned at the rear of the train. We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train by making yourself known to the Conductor when your train arrives, or by using a help point.

Customers requiring assistance to navigate through the station are requested to contact TransPennine Express on 0800 107 2149 (18001 prefix for TextRelay) to arrange alternative transport to the closest station where assistance can be provided.

Nearest accessible station
Help Point location

Help Points are available inside and outside this station

Toilets

Unavailable

There are no toilet facilities available at this station.

Accessible Toilets

Unavailable

There are no toilet facilities available at this station.

Baby Changing

Unavailable

Waiting Rooms

Unavailable

There is no waiting room, however waiting shelters are available on the platforms which are available 24 hours a day.

Seating Area

Available

Car Parking Availability

  • Car Parking Availability,Monday to Friday: Available
  • Car Parking Availability,Saturday: Available
  • Car Parking Availability,Sunday: Available

Spaces

47 spaces

Accessible spaces

2 spaces

Accessible car park equipment

Yes

Between the hours of 09:00 and 17:00 Monday to Friday, the charge to use the car park is £1.50. Outside of these hours, use of the car park is free.

Impaired mobility set down/pick up points available

Unavailable

Car park CCTV

No

Parking charges

Parking is free

Notes

Between the hours of 09:00 and 17:00 Monday to Friday, the charge to use the car park is £1.50. Outside of these hours, use of the car park is free.

Refreshment Facilities

Unavailable

Public Telephones

No

Bicycle Storage

Spaces

10 spaces

Type of Storage

Lockers & Stands

Location

Car park

Sheltered

No

CCTV

Yes

Cycle and buggy facilities

There are no accessible cycle facilities but there is charging facilities

Help point bicycles

There is no help point close to the cycle parking

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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