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Alnmouth (ALM)

Alnmouth station, South View, Lesbury, Northumberland, NE66 3QF

Live trains

Radio buttons live-trains-finder-type

Station Information

Ticket Office

Opening Hours
  • Opening Hours,Monday to Saturday: 06:40 - 18:00
  • Opening Hours,Sunday: 10:20 - 21:30
Location

located on platform 1

Accepts cards only

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Office
  • Collect tickets at Ticket Machine
Accessible ticket machines

Available

Height adjusted ticket office counter

Unavailable

staff will come out of the office to assist

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • Load smartcard at Ticket Office
  • Load smartcard at Ticket Machine
Smartcard validators

No

Smartcard note

More information at www.northernrailway.co.uk/smart

Information Available

If the station is unstaffed, please contact the customer relations team or onboard staff

Customer Information

  • Departure Screens
  • Live service information

Information Services Opening Times

  • Information Services Opening Times,Monday to Friday: 06:40 - 18:15
  • Information Services Opening Times,Saturday: 06:40 - 18:15
  • Information Services Opening Times,Sunday: 10:20 - 21:00

Information available from Help Point 24/7.

Staff Help Available

  • Staff Help Available,Monday to Friday: 06:40 - 18:15
  • Staff Help Available,Saturday: 06:40 - 18:15
  • Staff Help Available,Sunday: 10:20 - 21:00

Customer Help Points

Yes

Platform 2

Customer Services Notes

08002006060

Left Luggage

Unavailable

Lost Property

  • Lost Property,Monday to Sunday: 07:00 - 22:00

Open 0700-2200 7 days per week

Trolleys

Available

CCTV at the Station

Yes

Help Point location

Help Points are only available in limited locations

Live service information

Announcements are made both visually and audibly

Induction loop availability

Induction loops are only in Help Points

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

  • Category A Station

Level access to platform 1 from Station Carpark, access to platform 2 from council carpark also level.

Lifts available 24hrs 

To find our more about travelling around this station, please see the 360 map click here

Ticket barriers and gates

Unavailable

Accessible ticket machines

Available

Height adjusted ticket office counter

Unavailable

staff will come out of the office to assist

Induction loop

Yes

Ramp for train access

Available

Accessible Toilets

Available

Waiting rooms

Available

Closed until further notice

Seating area

Available

Wheelchairs available

Available

Trolleys

Available

Tactile paving on platform edges

There are tactile warnings on all platforms

Getting to and from the station

Accessible taxis here

Available

Impaired mobility set down/pick-up point available

Unavailable

No designated area is provided. The station front may be used for set down purposes.

Accessible spaces

2 spaces

Accessible car park equipment

Yes

2 accessible spaces in the station car park, 3 additional spaces in the nearby council car park

Impaired mobility set-down/ pick-up point note

This is a drop-off point only

Seating or waiting facilities at drop-off/ pick-up

There are no seating or waiting facilities at this drop-off and/or pick-up point

Waiting facility location

The drop-off and/or pick-up point is on the same side of the road as the station

Ramp deployment from rear of vehicle

Ramps can only be deployed from the side of a vehicle

Set-down/ pick-up location covered

The drop-off and/or pick-up point is uncovered

Dimensions of set-down/ pick-up spaces

Lane is at least 3.6m wide

Number of set-down/ pick-up spaces

There is space for 1 vehicle at a time to drop-off and/or pick-up

Help Point near set-down/ pick-up

There is no Help Point close to the drop-off and/or pick-up point

Staff Help

Staff help available
  • Staff help available,Monday to Friday: 06:40 - 18:15
  • Staff help available,Saturday: 06:40 - 18:15
  • Staff help available,Sunday: 10:20 - 21:00
Customer Help Points

Yes

Platform 2

Helpline
  • Helpline,Monday to Sunday: Available

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Help Point location

Help Points are only available in limited locations

Toilets

Available

The National key toilets are available at any time with a RADAR key.

Accessible Toilets

Available

Baby Changing

Unavailable

Waiting Rooms

Available

Closed until further notice

Seating Area

Available

Car Parking Availability

  • Car Parking Availability,Monday to Friday: Available
  • Car Parking Availability,Saturday: Available
  • Car Parking Availability,Sunday: Available

Spaces

76 spaces

Accessible spaces

2 spaces

Accessible car park equipment

Yes

2 accessible spaces in the station car park, 3 additional spaces in the nearby council car park

Impaired mobility set down/pick up points available

Unavailable

No designated area is provided. The station front may be used for set down purposes.

Car park CCTV

No

Parking charges

Parking charges apply

  • Rate per day £2.20
  • Rate per week £8.80
  • Rate per month £34.00
  • Rate per year £352.00

Notes

Daily Charge: £2.20
Up to 2 hours (no return) £0.60
Up to 4 hours (no return) £1.10
Overnight Parking (1600-0759) £0.60

Refreshment Facilities

Available

Water refill station available at this station

Public Telephones

Yes

Bicycle Storage

Spaces

16 spaces

8 cycle lockers and 8 stand spaces

Type of Storage

Lockers & Stands

Location

Platform 1

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

Not available at this station.

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