Bridgend (BGN)
Bridgend station, Station Hill, Bridgend, Bridgend, CF31 1BN
The lifts are out of order between platform 2 and the footbridge at Bridgend station.
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Sunday: 05:45 - 19:00
Location
Ticket Office is situated at the station main entrance.
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Office
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
The ticket machine(s) take cash, and major debit and credit cards.
Height adjusted ticket office counter
Available
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
Yes
Smartcard note
Load a pre-purchased season ticket onto a smartcard using the smartcard validator or the ticket vending machine.
Contactless Pay as you go
Use Contactless Pay as you go from this station
Yes
Contactless Pay as you go note
You can use pay as you go to travel on selected routes in South Wales from this station. Simply tap in and tap out using your physical contactless bank card, and we’ll calculate your best value fare.
Find out more at tfw.wales/pay-as-you-go.
Information Available
- Yes - from help point
- Yes - from ticket office
Customer Information
- Departure Screens
- Live service information
- Arrival Screens
Staff Help Available
- Staff Help Available,Monday to Sunday: 06:00 - 22:00
Monday to Sunday 06:00 to 22:00 outside of these time help can be provided by the Conductor onboard.
Customer Help Points
Yes
Customer Services Notes
Contact our Customer Relations team directly via the Transport for Wales Website.
Left Luggage
Unavailable
Lost Property
Available
CCTV at the Station
Yes
Help Point location
Help Points are only available in limited locations
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are throughout this station
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Category A station
All platforms are accessible and are connected via a footbridge with lifts.
Ticket barriers and gates
Available
Accessible ticket machines
Available
The ticket machine(s) take cash, and major debit and credit cards.
Height adjusted ticket office counter
Available
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Available
The accessible toilet and Changing Places toilet are located on Platform 1 and are operated by a radar key.
The Changing Places toilet can be accessed from 06:00 to 22:00
Waiting rooms
- Waiting rooms,Monday to Sunday: 06:00 - 21:30
Seating area
Available
Wheelchairs available
Available
Tactile paving on platform edges
There are tactile warnings on all platforms
Wide access gates - underneath Ticket Barrier and gates
There are automatic wide aisle gates that are less than 0.9 metres wide
Getting to and from the station
Accessible taxis here
Unavailable
Impaired mobility set down/pick-up point available
Available
Accessible spaces
5 spaces
Accessible car park equipment
Yes
This car park is accredited with a Disabled Parking Award run by DMUK. Visit https://www.disabledmotoring.org for further information.
Staff Help
Staff help available
- Staff help available,Monday to Sunday: 06:00 - 22:00
Monday to Sunday 06:00 to 22:00 outside of these time help can be provided by the Conductor onboard.
Customer Help Points
Yes
Helpline
- Helpline,Monday to Sunday: 08:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Point location
Help Points are only available in limited locations
Toilets
Available
The toilets are located on Platform 2.
The accessible toilet and Changing Places toilet are located on Platform 1 and are operated by a radar key.
The Changing Places toilet can be accessed from 06:00 to 22:00
Accessible Toilets
Available
The accessible toilet and Changing Places toilet are located on Platform 1 and are operated by a radar key.
The Changing Places toilet can be accessed from 06:00 to 22:00
Baby Changing
Available
Waiting Rooms
- Waiting Rooms,Monday to Sunday: 06:00 - 21:30
Seating Area
Available
Car Parking Availability
- Car Parking Availability,Monday to Sunday: Available
Spaces
99 spaces
Accessible spaces
5 spaces
Accessible car park equipment
Yes
This car park is accredited with a Disabled Parking Award run by DMUK. Visit https://www.disabledmotoring.org for further information.
Impaired mobility set down/pick up points available
Available
Car park CCTV
Yes
Parking charges
Parking charges apply
Notes
Visit www.apcoa.co.uk/tfwr for parking prices.
Refreshment Facilities
Available
Public Telephones
No
Public Wi-Fi
Unavailable
Bicycle Storage
Spaces
30 spaces
11 Sheffield stands offering the capacity to park 22 bikes are located on platform 1 - right of your entrance through the ticket concourse area.
A further 4 Sheffield Stands under a shelter are provided on platform 2 - right of the waiting area and cafe on the same platform.
Type of Storage
Stands
Location
Cycle parking at Bridgend is in two locations.
On Platform 1/1A, there are eleven Sheffield stands providing parking for up to 22 bicycles.
On Platform 2, under a shelter there are four Sheffield stands providing parking for up to 8 bicycles.
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
The rail replacement bus stop is in the front of the station.
Taxi rank at the front of the station
Buy a Bridgend PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info
There are no cycle hire facilities at this station
