Billingham (BIL)
Managed by Northern
Station facilities
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Station seating facilities
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Trolleys
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Refreshments
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ATM machine
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Toilets
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Pay phone
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Internet
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Post box
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Tourist information office
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Shops
Billingham
Getting to and from the station
Bicycle parking
Lockers- Storage sheltered
- No
- Storage location
- Next to drop off point
- Storage spaces
- 3
- There are lockers available at the station. They must be hired for a minimum period of 4 weeks. Cost: 4 weeks = £4.00, 6 months = £26.00, 12 months = £52.00, all with a returnable deposit of £15.00. For further information, please contact Stockton borough council on 01642 528499.
- Storage CCTV
- Yes
- PlusBike (cycle hire)
-
Not available at this station.
- Car Park
- Station Car Park
- Operator
- Northern
- Phone number
- 0800 200 6060
- Address
-
-
-
- Email address
- [email protected]
- Opening hours
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Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 8
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- There is no charge for railway users to park their cars in this car park
- CCTV Coverage
- No
- Onward travel information
- None close by. Busline 0871 200 2233
- Taxi
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No, www.traintaxi.co.uk
- Accessible taxis
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You can pre arrange an accessible taxi by calling customer experience Tel: 08002006060
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
- No
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Yes, at self-service ticket machine
- Smartcards validators
- No
- More information at www.northernrailway.co.uk/smart
- Penalty fares
- Penalty fares apply for Northern
Staffing and general services
- Information available from staff
- If the station is not staffed please use our helpline 08002006060
- Information services - opening times
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Monday - Sunday Closed
Information available from Help Point 24/7.
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
- Lost Property
- Yes
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Monday - Sunday 07:00 - 22:00
Open 0700-2200 7 days per week
- 08002006060
- Customer Services
- 08002006060
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
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Bus stops on Marsh House Avenue; Tesco side for Middlesbrough, opposite side for Hartlepool
Facilities
- ATM Machine
- No
- Toilets
- No
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 0800 138 5560 text relay 18001 0800 138 5560
- Assisted travel
-
Assistance is provided by the conductor at this station, please wait on the platform for the train to arrive.
We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point. Boarding ramps are carried on all of our trains.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
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Monday - Sunday 24 Hours a Day
- Staff help available
- No
- Ramp for train access
- Yes
- Step free access coverage
- No
- Step free access note
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- Category C Station
- Station is unstaffed
- Please note there are no tactile pavings at this station
To find our more about travelling around this station, please see the 360 map click here
- Wheelchairs available
- No
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