Billingham (BIL)

Managed by Northern

Billingham station
Marsh House Avenue
Billingham
Cleveland
TS23 3TG

Station facilities

Route planning around the station including maps and platforms

Lockers
Storage sheltered: No
Storage spaces: 3; There are lockers available at the station. They must be hired for a minimum period of 4 weeks. Cost: 4 weeks = £4.00, 6 months = £26.00, 12 months = £52.00, all with a returnable deposit of £15.00. For further information, please contact Stockton borough council on 01642 528499.
Storage CCTV: Yes
Car Park: Station Car Park
Operator: Northern
Phone number: 0800 200 6060
Address: -
-
Email address: [email protected]
Opening hours: Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces: 8
Accessible car park equipment: Wheelchair users may require assistance using car park equipment at this station
Free of charge: There is no charge for railway users to park their cars in this car park
CCTV Coverage: No
Onward travel information: None close by. Busline 0871 200 2233
Impaired mobility set down / pick up points available: No

Ticket Office: No
Ticket machines: Yes
Accessible ticket machines: There are accessible ticket machines at this station
Collection of pre-purchased tickets: Yes, from ticket machine
Smartcards
Smartcards issued: No
Smartcards top-up: Yes, at self-service ticket machine
Smartcards validators: No; More information at www.northernrailway.co.uk/smart
Penalty fares: Penalty fares apply for Northern

Information available from staff: If the station is not staffed please use our helpline 08002006060
Information services - opening times: Monday - Sunday Closed

Information available from Help Point 24/7.
Passenger Information Systems: Departure screens, Announcements
Customer help points: Yes
Lost Property: Yes; Monday - Sunday 07:00 - 22:00

Open 0700-2200 7 days per week; 08002006060
Customer Services: 08002006060
Ticket gates: No
CCTV: Yes
Location for Rail Replacement Services: Pick Up/Drop Off outside station by footbridge

Helpline Contact: 0800 138 5560 text relay 18001 0800 138 5560
Assisted travel: Speak to our Passenger Assistance team for advice as this station is not step free
Helpline opening hours: Monday - Sunday 24 Hours a Day
Staff help available: No
Ramp for train access: Yes
Step free access coverage: No
Step free access note: Category C station, please note there are no tactile pavings at this station Station is unstaffed. No access for wheelchair users as the access to the platforms is via a stepped footbridge to an island platform
Wheelchairs available: No