Burnley Manchester Road (BYM)
Burnley Manchester Road station, Manchester Road, Burnley Manchester Road, Lancashire, BB11 1JZ
Platform 1
Due to the surface and the length of the ramp at Burnley Manchester Road, platform 1 is unsuitable for customers that require assistance.
If you need any advise please contact Northern's Customer Service team
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Saturday: 06:45 - 21:45
- Opening Hours,Sunday: 09:00 - 16:45
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Cards Only - No Cash Accepted
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- Load smartcard at Ticket Machine
Smartcard validators
No
Smartcard note
More information at www.northernrailway.co.uk/smart
Information Available
If the station is unstaffed, please contact the customer relations team or onboard staff
Customer Information
- Departure Screens
- Live service information
Information Services Opening Times
- Information Services Opening Times,Monday to Saturday: 06:45 - 21:45
- Information Services Opening Times,Sunday: 09:00 - 16:45
Information available 24/7 through the customer experience centre 0800 200 6060
Staff Help Available
- Staff Help Available,Monday to Saturday: 06:45 - 21:45
- Staff Help Available,Sunday: 09:00 - 16:45
Customer Help Points
No
none
Customer Services Notes
08002006060
Left Luggage
Unavailable
Lost Property
- Lost Property,Monday to Sunday: 07:00 - 22:00
Open 0700-2200 7 days per week
CCTV at the Station
Yes
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are throughout this station
Station Accessibility
Step-free access
This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.
Category B Station
Due to the surface and the length of the ramp at Burnley Manchester Road, platform 1 towards Blackburn/ Preston and Blackpool is unsuitable for customers who require assistance.
To find our more about travelling around this station, please see the 360 map click here
Ticket barriers and gates
Unavailable
Accessible ticket machines
Available
Cards Only - No Cash Accepted
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Available
Waiting rooms
Available
WAITING AREA IN TICKET OFFICE WITH SEATING
SHELTERS ON PLATFORM
Seating area
Unavailable
Wheelchairs available
Unavailable
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Available
Impaired mobility set down/pick-up point available
Available
The station front may be used for set down purposes.
Accessible spaces
13 spaces
Accessible car park equipment
Yes
Staff Help
Staff help available
- Staff help available,Monday to Saturday: 06:45 - 21:45
- Staff help available,Sunday: 09:00 - 16:45
Customer Help Points
No
none
Helpline
- Helpline,Monday to Sunday: Available
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
Available
ACCESSIBLE TOILET AVAILABLE DURING TICKET OFFICE HOURS
Accessible Toilets
Available
Baby Changing
Available
Inside the accessible toilet
Waiting Rooms
Available
WAITING AREA IN TICKET OFFICE WITH SEATING
SHELTERS ON PLATFORM
Seating Area
Unavailable
Operator
Northern
Car Parking Availability
- Car Parking Availability,Monday to Friday: Available
- Car Parking Availability,Saturday: Available
- Car Parking Availability,Sunday: Available
Spaces
122 spaces
Accessible spaces
13 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Available
The station front may be used for set down purposes.
Car park CCTV
No
Parking charges
Parking is free
Refreshment Facilities
Unavailable
Public Telephones
No
Bicycle Storage
Spaces
4 spaces
Type of Storage
Stands
Location
Within car park
Sheltered
No
CCTV
Yes
Cycle and buggy facilities
There are no accessible cycle facilities but there is charging facilities
Help point bicycles
There is no help point close to the cycle parking
Bicycle Hire
Cycle Hire Information
Not available at this station.
More Information
Transport Links
Bus stops on Trafalgar Street
what3words - Towards Preston - juror.gold.case & towards Colne - staple.accent.frog
There is a bus stop close to the station. Busline 0871 200 2233
Not available at this station.
