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Cartsdyke (CDY)

Cartsdyke station, McDougal Street, Greenock, Inverclyde, PA15 2TG

Live trains

Radio buttons live-trains-finder-type

Station Information

Ticket Office

Opening Hours
  • Opening Hours,Monday to Friday: 06:40 - 13:44
  • Opening Hours,Saturday: 09:20 - 16:28
  • Opening Hours,Sunday: Unavailable

Scottish Bookings only

Ticket Machines

No

Collect tickets bought online
  • Collect tickets at Ticket Office
Accessible ticket machines

Unavailable

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • No
Smartcard validators

Yes

Information Available

  • Yes - from help point
  • Yes - from ticket office

Customer Information

  • Departure Screens
  • Live service information

Information Services Opening Times

  • Information Services Opening Times,Monday to Sunday & Public Holidays: Available

Staff Help Available

  • Staff Help Available,Monday to Friday: 06:40 - 13:44
  • Staff Help Available,Saturday: 09:20 - 16:28
  • Staff Help Available,Sunday: Unavailable

Customer Help Points

Yes

Passenger Assistance Meeting Points 

  • Ticket Office platform 2. 

For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.  

Please make yourself known to the station staff and on train staff. If the ticket office is closed, go directly to the platform your train leaves from.  

*This station does not have step-free access between platforms. If you need step-free access to platform 1, go directly to that platform and use the help point for assistance.  

  • Platform 1

    By the customer information screen, past the ticket office and help point.

  • Platform 2

    By the pole at the ramp entrance onto the platform, before the shelter.

Customer Services Notes

Left Luggage

Unavailable

Lost Property

  • Lost Property,Monday to Sunday: 07:00 - 21:00

CCTV at the Station

Yes

Help Point location

Help Points are only available in limited locations

Live service information

Announcements are made both visually and audibly

Induction loop availability

Induction loops are only in Help Points

Station Accessibility

Step-free access

Some step-free access to all platforms - please check details.

This is a Category B2 station. Level to platform 1, ramp to platform 2 and connecting footbridge with stairs between platforms

Please take care when boarding/alighting the train at platforms 1 and 2, as the stepping distance between the train and the platform may be more prominent than at other platforms.

Ticket barriers and gates

Unavailable

Accessible ticket machines

Unavailable

Induction loop

Yes

Ramp for train access

Available

Accessible Toilets

Unavailable

Waiting rooms

Available

Seating area

Available

Wheelchairs available

Unavailable

Tactile paving on platform edges

There are tactile warnings on all platforms

Getting to and from the station

Accessible taxis here

Unavailable

Impaired mobility set down/pick-up point available

Unavailable

Staff Help

Staff help available
  • Staff help available,Monday to Friday: 06:40 - 13:44
  • Staff help available,Saturday: 09:20 - 16:28
  • Staff help available,Sunday: Unavailable
Customer Help Points

Yes

Passenger Assistance Meeting Points 

  • Ticket Office platform 2. 

For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.  

Please make yourself known to the station staff and on train staff. If the ticket office is closed, go directly to the platform your train leaves from.  

*This station does not have step-free access between platforms. If you need step-free access to platform 1, go directly to that platform and use the help point for assistance.  

  • Platform 1

    By the customer information screen, past the ticket office and help point.

  • Platform 2

    By the pole at the ramp entrance onto the platform, before the shelter.

Helpline

Available

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Help Point location

Help Points are only available in limited locations

Toilets

Unavailable

Accessible Toilets

Unavailable

Baby Changing

Unavailable

Waiting Rooms

Available

Seating Area

Available

Refreshment Facilities

Unavailable

Public Telephones

No

Public Wi-Fi

Unavailable

Bicycle Storage

Spaces

6 spaces

Type of Storage

Stands

Sheltered

No

CCTV

No

Cycle and buggy facilities

There are no accessible cycle facilities but there is charging facilities

Help point bicycles

There is no help point close to the cycle parking

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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