Chingford (CHI)
Managed by London Overground
Station facilities
-
Station seating facilities
-
Trolleys
-
Refreshments
Note Coffee kiosk Cold drinks vending machine Food vending machine -
ATM machine
ATM machine -
Toilets
Toilets -
Pay phone
Pay phone Cards and Coins -
Internet
Public Wi-Fi Yes -
Post box
Note Outside the station -
Tourist information office
-
Shops
Shops News agent Flower stall
Chingford
Getting to and from the station
Bicycle parking
Stands,Lockers
- Storage sheltered
- Yes
- Storage location
-
Located on platform 2
- Storage spaces
- 13
-
5 lockers and 8 Sheffield Stand spaces
- Storage CCTV
- No
- Car Park
Premium Bay
- Operator
- National Car Parks Ltd
- Phone number
- 0845 050 7080
- Note
- Spaces are available in this car park at weekends, at a rate of £2.50 for Saturday parking and £1.10 for Sunday parking.
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday - Sunday Closed
- Number of spaces
- 18 with 3 accessible spaces available
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- No
- Annual rate
- £910.40
- CCTV Coverage
- No
- Onward travel information
-
London buses operate from outside the station
- Taxi
-
Front of station
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
Yes
- Opening hours
-
Monday - Friday 06:00 - 20:00
Saturday 07:00 - 20:00
Sunday 08:00 - 15:40
- Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
Yes, from either ticket office or self-service ticket machine
- Oystercards
- Get Oyster cards here
Yes
- Top-up Oyster pay as you go here
Yes, at either ticket office or ticket machine
- Use Oyster Pay as you go here
Yes
- Smartcards
- Smartcards issued
No
- Smartcards top-up
Not possible at this station
- Smartcards validators
No
- Penalty fares
- Penalty fares apply for London Overground
- London fare zone
- Zone 5
Staffing and general services
- Information available from staff
Yes - from information point
- Information services - opening times
-
Monday - Friday 06:00 - 20:00
Saturday 07:00 - 20:00
Sunday 08:00 - 15:40
- Passenger Information Systems
- Announcements, Arrival screens
- Customer help points
Yes
- Customer Services
- 0343 222 1234
- Ticket gates
Yes
- CCTV
- Yes
- Location for Rail Replacement Services
-
Use Bus stop E in Station Road for southbound services to Liverpool Street
Facilities
- ATM Machine
Yes
- Pay phones
Yes
- Pay phones type
- Cards and Coins
- Post box
Yes
- Outside the station
- Public Wi-Fi
Yes
- Find WiFi Hotspots around Chingford station
- Refreshment facilities
Yes
- Coffee kiosk Cold drinks vending machine Food vending machine
- Shops
Yes
- Type of shops available
- News agent Flower stall
- Toilets
Yes
- Baby changing facilities
Yes
- Baby changing facilities location
- National key toilets
- Yes
- National key toilets location
-
RADAR key accessible toilet on platform 2.
- Waiting Rooms
No
Accessibility and mobility access
- Helpline Contact
- 0343 222 1234
- Assisted travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.
- Helpline opening hours
-
Monday - Sunday 08:00 - 20:00
- Staff help available
Yes
- Customer service staff are available from start until end of service, 7 days a week
- Staff help available opening times
- Ramp for train access
Yes
- Step free access coverage
Yes
- Step free access note
-
Accessibility category A. This station has step-free access to all platforms.
- Wheelchairs available
Yes
- Wheelchairs available open hours