Chelsfield (CLD)

Managed by Southeastern 

 
Chelsfield station
Station Approach
Chelsfield
Greater London
BR6 6EU
 

Station facilities

  • Station seating facilities

  • Trolleys

  • Refreshments

    Note Selecta machine
  • ATM machine

  • Toilets

    Toilets Booking Hall - Available during staffing hours
  • Pay phone

    Pay phone Cards and Coins
  • Internet

  • Post box

    Note Outside the station
  • Tourist information office

  • Shops

 
 

Chelsfield

Stations made easy

Route planning around the station including maps and platforms

Show [CLD] route

 

Getting to and from the station

 

Bicycle parking

Stands
Storage sheltered
Yes
Storage location
Bike parking available on Platform 1 and 2
Storage spaces
24
You may leave your cycle in the rack provided however you do so at your own risk.
Storage CCTV
No
Car Park
Station Car Park - Season permit holder and disabled parking only at this station, no daily or weekly parking is available
Operator
Saba Park Solutions UK Limited
Phone number
03301 235 247
Email address
customersupport.uk@sabagroup.com
Opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
37  with 3 accessible spaces available
Parking is free for disabled customers displaying a valid Blue Badge in any car parking space 
Free of charge
No
Saturday rate
£0.00
Sunday rate
£0.00
Monthly rate
£84.10
3 Monthly rate
£247.20
6 Monthly rate
£494.50
Annual rate
£918.80
CCTV Coverage
Yes
Onward travel information

Information to plan your onward journey is available in a printable format here

Accessible taxis

Accessible taxis are available to book

Impaired mobility set down / pick up points available
No

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:10 - 19:30
Saturday 08:15 - 15:00
Sunday 08:15 - 13:00

This station is not continuously staffed please see staffing times for details of when staff are available.

Location

The ticket counter has two levels to serve passengers from and is on the way in to access trains from the Car Park on Platform 1side of the station. 

Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Accessible ticket machines note

station forecourt

Collection of pre-purchased tickets
Yes, from ticket machine
Oystercards
Get Oyster cards here
Yes
Top-up Oyster pay as you go here
Yes, at ticket machine
Use Oyster Pay as you go here
Yes
Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s)
Smartcards
Smartcards issued
Yes
Smartcards top-up
Yes, at ticket office
Smartcards validators
Yes

 Seasons, Single and Return tickets are now available digitally on The Key.  To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.

Penalty fares
Penalty fares apply for Southeastern 
London fare zone
Zone 6

Staffing and general services

 
Information available from staff
Yes - from help point 
Information services - opening times
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day

Train running Information and advice on how to get assistance available through the Help Point.

 
Passenger Information Systems
Departure screens, Announcements, Arrival screens
Customer help points
Yes
On platform
Lost Property
Yes
Southeastern Customer Services
0345 322 7021
Customer Services
This station has Secure station accreditation - For more information contact 0345 322 7021
Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services

The junction of Station Approach and Warren Road.

Facilities

 
ATM Machine
No
Pay phones
Yes
Pay phones type
Cards and Coins
Accessible public telephones

Public telephones are not wheelchair accessible

Post box
Yes
Outside the station
Refreshment facilities
Yes
Selecta machine
Toilets
Yes
Toilets Location
Booking Hall - Available during staffing hours
Baby changing facilities
No
National key toilets
No
Waiting Rooms
No

Accessibility and mobility access

 
Helpline Contact
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
Assisted travel
Assistance navigating through the station and getting on and off trains (by ramp if required) is available during station staffing hours (see Staff Help available times) . You can book assistance up to 12 hours before your journey or up to 10pm the day before - whichever is the shorter time. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the ticket office or you can use the help point on the platform. There are no staff on the trains that call at this station that can assist.
Staff help available
Yes
*Helpline closed on Christmas Day This station is not continuously staffed please see staffing times for details of when staff are available.
Staff help available opening times
Monday - Friday 06:10 - 19:30
Saturday 08:15 - 15:00
Sunday 08:15 - 13:00

This station is not continuously staffed please see staffing times for details of when staff are available.

Ramp for train access
Yes
Step free access coverage
No
Step free access note
This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access to platform 1 from Station Approach Rd. Steep ramp to access Platform 2 from Warren Road.  Step free interchange via road and steep paths is in excess of 400metres. Step access between the platforms is via a footbridge.
Wheelchairs available
No
Nearest station with more facilities CRS Code
Orpington

Station Map

 
Station plan

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Stations made easy
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