Coventry Arena (CAA)
Coventry Arena station, Arena Park Shopping Centre, Classic Drive, Coventry, West Midlands, CV6 6AS
Rail passengers can use Coventry Building Society Arena car parks A & B when using Coventry Arena Station.
Rail parking costs £6.00 per day. If you are paying on the day you need to pay on foot at a pay machine and enter the discount code - 6459.
Station Information
Ticket Office
Opening Hours
Unavailable
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
No
Information Available
- Yes - from help point
Customer Information
- Departure Screens
- Live service information
Staff Help Available
Unavailable
This station is unstaffed. Your assistance will be provided by our on-train Conductor team.
Customer Help Points
Yes
Customer Services Notes
Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
Left Luggage
Unavailable
Lost Property
Unavailable
CCTV at the Station
Yes
Help Point location
Help Points are only available in limited locations
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are at designated listening areas
Station Accessibility
Step-free access
This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.
This station has been classified as a step-free access category B1 station. This means that there is step-free access to all platforms, but that this may include long or steep ramps. Access between platforms may be via the street. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The Assistance meeting point is on the platform that your service is due to depart. Please attract the attention of the Conductor who will assist you onto the train.
Ticket barriers and gates
Unavailable
Accessible ticket machines
Available
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Unavailable
N/A
Waiting rooms
Unavailable
Seating area
Unavailable
Tactile paving on platform edges
There are tactile warnings on some platforms
Getting to and from the station
Accessible taxis here
Unavailable
Impaired mobility set down/pick-up point available
Unavailable
Accessible spaces
Not Specified
Staff Help
Staff help available
Unavailable
This station is unstaffed. Your assistance will be provided by our on-train Conductor team.
Customer Help Points
Yes
Helpline
- Helpline,Monday to Sunday: Available
24 hours, 7 days a week (except Christmas Day and Boxing Day)
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Point location
Help Points are only available in limited locations
Toilets
Unavailable
N/A
Accessible Toilets
Unavailable
N/A
Baby Changing
Unavailable
Waiting Rooms
Unavailable
Seating Area
Unavailable
Sheltered waiting area
There is sheltered waiting
Impaired mobility set down/pick up points available
Unavailable
Car park CCTV
No
Notes
Rail passengers can use Coventry Building Society Arena car parks A & B when using Coventry Arena Station.
Rail parking costs £6.00 per day. If you are paying on the day you need to pay on foot at a pay machine and enter the discount code - 6459.
Refreshment Facilities
Unavailable
Public Telephones
No
Public Wi-Fi
Unavailable
Bicycle Storage
Spaces
10 spaces
The station has 2 bike shelters, with 5 bike racks in each.
Type of Storage
Stands & Racks
Location
Bicycle storage is available on both platforms.
Sheltered
Yes
CCTV
No
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Rail replacement vehicles will operate from the road between the station and the retail park.
Please check your destination before boarding.
Please click here for walking directions from the station to the rail replacement bus stop.
Please click here for a directional video to the rail replacement bus stop.
