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Last updated:Today at 20:25
Train companies affected:Southeastern, Thameslink
Last updated:Today at 20:21
Train companies affected:Avanti West Coast, Caledonian Sleeper, Northern, TransPennine Express

Cowdenbeath (COW)

Cowdenbeath station, station Road, Cowdenbeath, Fife, KY4 9SQ

Live trains

Radio buttons live-trains-finder-type

Station Information

Station managed by: ScotRail

Ticket Office

Opening Hours
  • Opening Hours,Monday to Thursday: 08:10 - 10:50
  • Opening Hours,Friday: 09:00 - 11:45
  • Opening Hours,Saturday: 09:00 - 13:00
  • Opening Hours,Sunday: Unavailable
Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Available

Height adjusted ticket office counter

Available

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • No
Smartcard validators

Yes

Information Available

  • Yes - from help point
  • Yes - from ticket office

Customer Information

  • Departure Screens
  • Live service information

Information Services Opening Times

  • Information Services Opening Times,Monday to Sunday & Public Holidays: Available

Staff Help Available

  • Staff Help Available,Monday to Friday: 06:30 - 13:00
  • Staff Help Available,Saturday: 09:00 - 13:00
  • Staff Help Available,Sunday: Unavailable

Customer Help Points

Yes

Passenger Assistance Meeting Points 

  • Ticket Office platform 1. 

For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.  

Please make yourself known to the station staff and on train staff. If the ticket office is closed, go directly to the platform your train leaves from.  

*This station does not have step-free access between platforms. If you need step-free access to platform 2, go directly to that platform and use the help point for assistance.  

  • Platform 1

    By the customer information screen, next to the shelter.

  • Platform 2

    By the customer information screen pole, next to the ramp entrance and help point.

Customer Services Notes

Left Luggage

Unavailable

Lost Property

  • Lost Property,Monday to Sunday: 07:00 - 21:00

CCTV at the Station

Yes

Help Point location

There are Help Points

Live service information

Announcements are made both visually and audibly

Induction loop availability

Induction loops are only in Help Points

Station Accessibility

Step-free access

Some step-free access to all platforms - please check details.

This is a Category B2 station. Steep ramps to both platforms, connecting footbridge with stairs between platforms.

Please take care when boarding/alighting the train towards the front and rear of platform 1 as the stepping distance between the platform and the train may be more prominent than at other areas of the platform.

Ticket barriers and gates

Unavailable

Accessible ticket machines

Available

Height adjusted ticket office counter

Available

Induction loop

Yes

Ramp for train access

Available

Accessible Toilets

Unavailable

Waiting rooms
  • Waiting rooms,Monday to Friday: 06:30 - 13:00
  • Waiting rooms,Saturday: 09:00 - 13:00
  • Waiting rooms,Sunday: Unavailable

Part of ticket office

Seating area

Available

Wheelchairs available

Unavailable

Tactile paving on platform edges

There are tactile warnings on all platforms

Getting to and from the station

Accessible taxis here

Unavailable

Impaired mobility set down/pick-up point available

Unavailable

Impaired mobility set-down/ pick-up point note

This is a drop-off point only

Seating or waiting facilities at drop-off/ pick-up

There are no seating or waiting facilities at this drop-off and/or pick-up point

Waiting facility location

The drop-off and/or pick-up point is on the same side of the road as the station

Ramp deployment from rear of vehicle

Ramps cannot be deployed from the rear or side of a vehicle

Set-down/ pick-up location covered

The drop-off and/or pick-up point is uncovered

Dimensions of set-down/ pick-up spaces

Lane is at least 3.6m wide

Number of set-down/ pick-up spaces

There is space for 1 vehicle at a time to drop-off and/or pick-up

Help Point near set-down/ pick-up

There is no Help Point close to the drop-off and/or pick-up point

Staff Help

Staff help available
  • Staff help available,Monday to Friday: 06:30 - 13:00
  • Staff help available,Saturday: 09:00 - 13:00
  • Staff help available,Sunday: Unavailable
Customer Help Points

Yes

Passenger Assistance Meeting Points 

  • Ticket Office platform 1. 

For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.  

Please make yourself known to the station staff and on train staff. If the ticket office is closed, go directly to the platform your train leaves from.  

*This station does not have step-free access between platforms. If you need step-free access to platform 2, go directly to that platform and use the help point for assistance.  

  • Platform 1

    By the customer information screen, next to the shelter.

  • Platform 2

    By the customer information screen pole, next to the ramp entrance and help point.

Helpline

Available

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Help Point location

There are Help Points

Toilets

Available

The toilets are located on Platform 1 (end of station building). Radar - National Key Scheme

Accessible Toilets

Unavailable

Baby Changing

Available

Waiting Rooms

  • Waiting Rooms,Monday to Friday: 06:30 - 13:00
  • Waiting Rooms,Saturday: 09:00 - 13:00
  • Waiting Rooms,Sunday: Unavailable

Part of ticket office

Seating Area

Available

Refreshment Facilities

Unavailable

Public Telephones

No

Public Wi-Fi

Unavailable

Bicycle Storage

Spaces

10 spaces

Type of Storage

Stands

Sheltered

Yes

CCTV

No

Cycle and buggy facilities

There are no accessible cycle facilities but there is charging facilities

Help point bicycles

There is no help point close to the cycle parking

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

More Information

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