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Dunfermline City (DFE)

Dunfermline City station, Comely Park, Dunfermline, Fife, KY12 7HT

Live trains

Radio buttons live-trains-finder-type

Station Information

Ticket Office

Opening Hours
  • Opening Hours,Monday to Friday: 06:40 - 19:45
  • Opening Hours,Saturday: 06:40 - 19:45
  • Opening Hours,Sunday: Unavailable
Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Available

Height adjusted ticket office counter

Available

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • No
Smartcard validators

Yes

Information Available

  • Yes - from help point
  • Yes - from ticket office

Customer Information

  • Departure Screens
  • Arrival Screens

Information Services Opening Times

  • Information Services Opening Times,Monday to Sunday & Public Holidays: Available

Staff Help Available

  • Staff Help Available,Monday to Saturday: 06:40 - 19:45

Customer Help Points

Yes

Passenger Assistance Meeting Points

For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.

Please make yourself known to the station staff when you arrive. If the ticket office is closed, go to the platform your train leaves from.

  • Ticket Office

Located on Platform 2.

  • Platform 1

By the customer information screen pole, next to the waiting room.

  • Platform 2

By the customer information screen pole, under the canopy.

Customer Services Notes

Left Luggage

Unavailable

Lost Property

  • Lost Property,Monday to Sunday: 07:00 - 21:00

CCTV at the Station

Yes

Help Point location

There are Help Points

Live service information

Announcements are made both visually and audibly

Induction loop availability

Induction loops are at designated listening areas

Station Accessibility

Step-free access

Some step-free access to all platforms - please check details.

This is a Category B2 station. Level to platform 2, subway and steep ramp to platform 1. The Passenger Assist meeting point is at the Ticket Office.

Please take care when boarding / alighting the train at this station as the stepping distance between the train and the platform may be more prominent than at other stations.

Ticket barriers and gates

Unavailable

Accessible ticket machines

Available

Height adjusted ticket office counter

Available

Induction loop

Yes

Ramp for train access

Available

Accessible Toilets

Available

Waiting rooms
  • Waiting rooms,Monday to Sunday: 07:00 - 18:00, 06:45 - 19:45

Platform 1 - Opens between 07:00 and 18:00

Platform 2 - Opens between 06:45 and 19:45

Seating area

Available

Wheelchairs available

Unavailable

Tactile paving on platform edges

There are tactile warnings on all platforms

Getting to and from the station

Accessible taxis here

Unavailable

Impaired mobility set down/pick-up point available

Unavailable

Accessible spaces

2 spaces

Parking is free for disabled customers parking in Blue Badge spaces displaying a valid International Blue Badge

Accessible car park equipment

Yes

Impaired mobility set-down/ pick-up point note

This is a combined drop-off and pick-up point

Seating or waiting facilities at drop-off/ pick-up

There are no seating or waiting facilities at this drop-off and/or pick-up point

Waiting facility location

The drop-off and/or pick-up point is on the same side of the road as the station

Ramp deployment from rear of vehicle

Ramps can only be deployed from the side of a vehicle

Set-down/ pick-up location covered

The drop-off and/or pick-up point is uncovered

Dimensions of set-down/ pick-up spaces

The bays at the drop-off and/or pick-up point and/or waiting area measure 2.4 x 4.8m but side zone <1.2m wide

Number of set-down/ pick-up spaces

There is space for 1 vehicle at a time to drop-off and/or pick-up

Help Point near set-down/ pick-up

There is no Help Point close to the drop-off and/or pick-up point

Staff Help

Staff help available
  • Staff help available,Monday to Saturday: 06:40 - 19:45
Customer Help Points

Yes

Passenger Assistance Meeting Points

For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.

Please make yourself known to the station staff when you arrive. If the ticket office is closed, go to the platform your train leaves from.

  • Ticket Office

Located on Platform 2.

  • Platform 1

By the customer information screen pole, next to the waiting room.

  • Platform 2

By the customer information screen pole, under the canopy.

Helpline

Available

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Help Point location

There are Help Points

Toilets

Available

The toilets are located on Platform 2. Radar - National Key Scheme

Accessible Toilets

Available

Baby Changing

Available

Waiting Rooms

  • Waiting Rooms,Monday to Sunday: 07:00 - 18:00, 06:45 - 19:45

Platform 1 - Opens between 07:00 and 18:00

Platform 2 - Opens between 06:45 and 19:45

Seating Area

Available

Car Parking Availability

  • Car Parking Availability,Monday to Sunday: Available

Spaces

76 spaces

Accessible spaces

2 spaces

Parking is free for disabled customers parking in Blue Badge spaces displaying a valid International Blue Badge

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Unavailable

Car park CCTV

Yes

Parking charges

Parking is free

Refreshment Facilities

Available

Newsagent / Cafe

Shops

Available

News kiosk

Public Telephones

Yes

Public Wi-Fi

Available

Bicycle Storage

Spaces

38 spaces

Type of Storage

Lockers & Stands

Sheltered

Yes

CCTV

No

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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