Last updated:Today at 21:26
Train companies affected:South Western Railway
Dunkeld & Birnam (DKD)
Dunkeld & Birnam station, Birnam Glen, Birnam, Perth & Kinross, PH8 0DP
Please note that Dunkeld & Birnham is not suitable for any mobility impaired passengers, either with wheelchair, scooter or without.
If heading North, passengers will need to be assisted off the train at Perth and taxi to Dunkeld, and Pitlochry if heading south.
Station Information
Ticket Office
Opening Hours
Unavailable
Ticket Machines
No
Collect tickets bought online
- No
Accessible ticket machines
Unavailable
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
Yes
Information Available
- Yes - from help point
Customer Information
- Departure Screens
- Live service information
Information Services Opening Times
- Information Services Opening Times,Monday to Sunday & Public Holidays: Available
Staff Help Available
Unavailable
Customer Help Points
Yes
Passenger Assistance Meeting Points
For station accessibility, please refer to the "Step Free Access" section on the website.
This is an unstaffed station. Please make yourself visible so that train staff can assist you and use the customer help point if you need to contact staff.
Platform 1
By the customer information screen pole, next to the help point.
Platform 2
By the information screen pole, past the stairs for the footbridge.
Customer Services Notes
Left Luggage
Unavailable
Lost Property
- Lost Property,Monday to Sunday: 07:00 - 21:00
CCTV at the Station
No
Help Point location
Help Points are only available in limited locations
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are at designated listening areas
Station Accessibility
Step-free access
Some step-free access, may be in one direction only - please check details.
This is a Category B3 station. Level to platform 1 and connecting footbridge with stairs to platform 2 (Wheelchair users and many people with reduced mobility will not be able to board / alight train at this station.
Please take care when boarding / alighting the train at this station as the stepping distance between the train and the platform may be more prominent than at other stations.
Ticket barriers and gates
Unavailable
Accessible ticket machines
Unavailable
Induction loop
Yes
Ramp for train access
Unavailable
This station has low platforms. Please take care when boarding train services from this station.
Please note that Dunkeld & Birnham is not suitable for any mobility impaired passengers, either with wheelchair, scooter or without.
The platform is too low for the on train ramp and sits at a very steep angle.
If heading North, passengers will need to be assisted off the train at Perth and taxi to Dunkeld, and Pitlochry if heading south.
Accessible Toilets
Unavailable
Waiting rooms
Available
Seating area
Available
Wheelchairs available
Unavailable
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Unavailable
Impaired mobility set down/pick-up point available
Unavailable
Accessible spaces
0 spaces
Accessible car park equipment
Yes
Impaired mobility set-down/ pick-up point note
This is a combined drop-off and pick-up point
Seating or waiting facilities at drop-off/ pick-up
There are no seating or waiting facilities at this drop-off and/or pick-up point
Ramp deployment from rear of vehicle
Ramps can be deployed from the rear and side of a vehicle
Set-down/ pick-up location covered
The drop-off and/or pick-up point is uncovered
Dimensions of set-down/ pick-up spaces
Lane is at least 3.6m wide
Number of set-down/ pick-up spaces
There is space for up to 3 vehicles to drop-off and/or pick-up
Help Point near set-down/ pick-up
There is no Help Point close to the drop-off and/or pick-up point
Staff Help
Staff help available
Unavailable
Customer Help Points
Yes
Passenger Assistance Meeting Points
For station accessibility, please refer to the "Step Free Access" section on the website.
This is an unstaffed station. Please make yourself visible so that train staff can assist you and use the customer help point if you need to contact staff.
Platform 1
By the customer information screen pole, next to the help point.
Platform 2
By the information screen pole, past the stairs for the footbridge.
Helpline
Available
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Point location
Help Points are only available in limited locations
Toilets
Unavailable
Accessible Toilets
Unavailable
Baby Changing
Unavailable
Waiting Rooms
Available
Seating Area
Available
Car Parking Availability
- Car Parking Availability,Monday to Sunday: Available
Spaces
30 spaces
Accessible spaces
0 space
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Unavailable
Car park CCTV
No
Parking charges
Parking is free
Refreshment Facilities
Unavailable
Public Telephones
Yes
Public Wi-Fi
Unavailable
Bicycle Storage
Spaces
12 spaces
2 lockers & one cycle rack at this station
Type of Storage
Stands
Sheltered
No
CCTV
No
Bicycle Hire
Cycle Hire Information
Progression Bikeswww.progressionbikesscotland.com
More Information
Transport Links
Buses pick up / drop off from the station car park.
Please click on the link below for the exact bus pick up location:-
www.traintaxi.co.uk
Progression Bikeswww.progressionbikesscotland.com
