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East Farleigh (EFL)

East Farleigh station, Station Road, East Farleigh, Kent, ME15 0JH

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours

Available

Unstaffed station

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Available

by entrance to platform 1

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • Load smartcard at Ticket Machine
Smartcard validators

No

Smartcard note

 Seasons, Single and Return tickets are now available digitally on The Key.  To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.

Information Available

  • Yes - from help point

Customer Information

  • Departure Screens
  • Live service information

Information Services Opening Times

  • Information Services Opening Times,Monday to Friday: Available
  • Information Services Opening Times,Saturday to Sunday: Available

Train running Information and advice on how to get assistance available through the Help Point.

Staff Help Available

  • Staff Help Available,Monday to Sunday: Unavailable

Customer Help Points

Yes

On platform

Customer Services Notes

0345 322 7021

Left Luggage

Unavailable

Lost Property

Available

CCTV at the Station

Yes

Help Point location

Help Points are available inside and outside this station

Live service information

Announcements are made both visually and audibly

Induction loop availability

There are no apparent induction loops

Station Accessibility

Step-free access

This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.

Category B3. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details -Step free access to platform 2 for services to Strood from level crossing. There is no step free access to Platform 1.Short flight of steps to access platform 1 for services towards Paddock Wood from level crossing. Platforms are offset with a level crossing between them. Unstaffed station. Ramp for train access and staff to assist, are on the trains.

Ticket barriers and gates

Unavailable

Accessible ticket machines

Available

by entrance to platform 1

Induction loop

Yes

Ramp for train access

Available

Accessible Toilets

Unavailable

Waiting rooms

Unavailable

Seating area

Available

Induction loop pay phones

Available

Public telephones are not wheelchair accessible

Tactile paving on platform edges

There are tactile warnings on all platforms

Getting to and from the station

Accessible taxis here

Available

Accessible taxis are available to book

Impaired mobility set down/pick-up point available

Available

Accessible spaces

1 spaces

Parking is free for disabled customers displaying a valid Blue Badge in any car parking space

Impaired mobility set-down/ pick-up point note

This is a combined drop-off and pick-up point

Seating or waiting facilities at drop-off/ pick-up

There are no seating or waiting facilities at this drop-off and/or pick-up point

Waiting facility location

The drop-off and/or pick-up point is on the same side of the road as the station

Ramp deployment from rear of vehicle

Ramps can be deployed from the rear and side of a vehicle

Set-down/ pick-up location covered

The drop-off and/or pick-up point is uncovered

Dimensions of set-down/ pick-up spaces

Lane is at least 3.6m wide

Number of set-down/ pick-up spaces

There is space for up to 3 vehicles to drop-off and/or pick-up

Help Point near set-down/ pick-up

There is no Help Point close to the drop-off and/or pick-up point

Staff Help

Staff help available
  • Staff help available,Monday to Sunday: Unavailable
Customer Help Points

Yes

On platform

Helpline

Available

*Helpline closed on Christmas Day

This is an unstaffed station. Ramp for train access and staff to assist, are on the trains and they can only help getting on and off trains . You can book assistance up to 2 hours before your journey. If you need assistance whether booked or unbooked please ensure you make yourselves visible on the platform so the on train staff can see you. There are also Help points on the platform where you can get in touch with our assisted travel team. To request assistance through the help point (assistance point), please use the assistance button which will put you in contact with a Southeastern colleague. We have a Mobile Assistance Team who can be deployed to stations which otherwise have no staff to assist. This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further.

Nearest accessible station
Help Point location

Help Points are available inside and outside this station

Toilets

Unavailable

Accessible Toilets

Unavailable

Baby Changing

Unavailable

Waiting Rooms

Unavailable

Seating Area

Available

Car Parking Availability

  • Car Parking Availability,Monday to Friday: Available
  • Car Parking Availability,Saturday: Available
  • Car Parking Availability,Sunday: Available

Spaces

6 spaces

Accessible spaces

1 space

Parking is free for disabled customers displaying a valid Blue Badge in any car parking space

Impaired mobility set down/pick up points available

Available

Car park CCTV

Yes

Parking charges

Parking charges apply

  • Off-peak rate £4.50
  • Rate per day £5.00
  • Rate on Saturday £3.50
  • Rate on Sunday £4.00
  • Rate per week £18.90
  • Rate per month £75.60
  • Rate per 3 months £222.60
  • Rate per 6 months £446.00
  • Rate per year £883.00

Notes

Off peak evening rate (after 18:00) - £3.00

Refreshment Facilities

Unavailable

Public Telephones

Yes

Accessible Public Telephones

Available

Public telephones are not wheelchair accessible

Bicycle Storage

Spaces

10 spaces

You may leave your cycle in the rack provided however you do so at your own risk.

Type of Storage

Stands

Sheltered

Yes

CCTV

No

Cycle and buggy facilities

There are no accessible cycle facilities but there is charging facilities

Help point bicycles

There is no help point close to the cycle parking

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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