Eccleston Park (ECL)
Eccleston Park station, Portico Lane, Eccleston Park, Merseyside, L35 7JS
Station Information
Ticket Office
Opening Hours
- Opening Hours,Sunday: Unavailable
- Opening Hours,Monday to Saturday: 05:50 - 23:30
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Office
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Height adjusted ticket office counter
Unavailable
Ticket office staff make every effort to provide the assistance that disabled passengers require.
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- Load smartcard at Ticket Machine
Smartcard validators
No
Smartcard note
More information at www.northernrailway.co.uk/smart
Information Available
If the station is unstaffed, please contact the customer relations team or onboard staff
Customer Information
- Departure Screens
- Live service information
Information Services Opening Times
- Information Services Opening Times,Monday to Saturday: 05:40 - 23:40
Information available from Help Point 24/7.
Staff Help Available
- Staff Help Available,Monday to Saturday: 05:50 - 23:30
- Staff Help Available,Sunday: Unavailable
Customer Help Points
Yes
Platforms 1&2
Customer Services Notes
08002006060
Left Luggage
Unavailable
Lost Property
- Lost Property,Monday to Sunday: 07:00 - 22:00
Open 0700-2200 7 days per week
CCTV at the Station
Yes
Help Point location
There are Help Points
Live service information
Announcements are made both visually and audibly
Induction loop availability
There are no apparent induction loops
Station Accessibility
Step-free access
This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.
Category B Station
Access to Wigan platform down a 25 metre ramp from Portico Lane. Use road bridge to access platform from ticket office. It should be noted that the road bridge has a very narrow footpath.
To find our more about travelling around this station, please see the 360 map click here
Ticket barriers and gates
Unavailable
Accessible ticket machines
Available
Height adjusted ticket office counter
Unavailable
Ticket office staff make every effort to provide the assistance that disabled passengers require.
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Unavailable
Waiting rooms
Available
Closed until further notice
yes and shelter
Seating area
Available
Induction loop pay phones
Available
The highest operating part of the telephone is 1140 mm above floor level.
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Available
Impaired mobility set down/pick-up point available
Unavailable
No designated area is provided. The station front may be used for set down purposes.
Staff Help
Staff help available
- Staff help available,Monday to Saturday: 05:50 - 23:30
- Staff help available,Sunday: Unavailable
Customer Help Points
Yes
Platforms 1&2
Helpline
- Helpline,Monday to Sunday: Available
Assistance is provided by the conductor at this station, please wait on the platform for the train to arrive.
We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point. Boarding ramps are carried on all of our trains.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Point location
There are Help Points
Toilets
Unavailable
Accessible Toilets
Unavailable
Baby Changing
Unavailable
Waiting Rooms
Available
Closed until further notice
yes and shelter
Seating Area
Available
Refreshment Facilities
Unavailable
Public Telephones
Yes
Accessible Public Telephones
Available
The highest operating part of the telephone is 1140 mm above floor level.
Bicycle Storage
Spaces
4 spaces
Type of Storage
Stands
Location
Platform 1
Sheltered
No
CCTV
Yes
Cycle and buggy facilities
There are no accessible cycle facilities but there is charging facilities
Help point bicycles
There is no help point close to the cycle parking
Bicycle Hire
Cycle Hire Information
Not available at this station.
More Information
Transport Links
Pick Up / Drop Off at bus stops on Portico Lane near Portico Avenue. Bus stop A (station side) towards St Helens and bus stop on opposite side towards Liverpool.
What3words - Towards St Helens - spoil.plus.clown & towards Liverpool - fancy.ranged.courier
Busline 0870 608 2608
Not available at this station.
