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Emerson Park (EMP)

Emerson Park station, Butts Green Road, Hornchurch, Greater London, RM11 2JP

Un-booked assistance? No problem.

This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station

Live trains

Radio buttons live-trains-finder-type

Station Information

Station managed by: London Overground

Ticket Office

Opening Hours

No

London Fare Zone

Zone 6

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

Induction loop

Yes

Oyster Pay as you go Information

Purchase Oyster card here

Yes

Load Oyster Pay as you go here
  • Load Oyster card at Ticket Machine
Use Oyster Pay as you go here

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • No
Smartcard validators

No

Information Available From Staff

  • Yes - from information point

Customer Information

  • Announcements
  • Arrival Screens

Information Services Opening Times

  • Information Services Opening Times Monday to Friday: 05:55 - 22:20
  • Information Services Opening Times Saturday: 05:55 - 22:20
  • Information Services Opening Times Sunday: 08:30 - 22:15

Staff Help Available

Yes

Customer Help Points

Yes

Help point on platform 1.

Customer Services Notes

0343 222 1234

Luggage Storage

No

Lost Property

  • Lost Property Monday to Friday: 09:00 - 17:00

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

-

Ticket barriers and gates

No

Accessible ticket machines

Yes

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

No

Waiting rooms

No

Seating area

Yes

Getting to and from the station

Accessible taxis here

No

Impaired mobility set down/pick-up point

No

Staff Help

Staff help available

Yes

Customer Help Points and Meeting Point

Yes

Help point on platform 1.

Helpline
  • Helpline Monday to Friday: 09:00 - 17:00

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.

Toilets

No

Accessible Toilets

No

Baby Changing

No

Waiting Rooms

No

Seating Area

Yes

Refreshment Facilities

No

Pay Phones

Yes

Public Wi-Fi

No

Find WiFi Hotspots around Emerson Park station

Post Boxes

Yes

Outside the station

Bicycle Storage

Spaces

0 spaces

Sheltered

No

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

More Information
Train Travel with Bicycles(external link, opens in a new tab)

Transport Links

If we cannot run train services because of engineering works, please use local buses via all reasonable routes, which will accept rail tickets on those occasions

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