Last updated:Today at 16:59
Train companies affected:Thameslink
Last updated:Today at 16:26
Train companies affected:National Rail
Last updated:Today at 16:08
Train companies affected:CrossCountry, Great Northern, Greater Anglia, Thameslink
Falkirk High (FKK)
Falkirk High station, High Station Road, Falkirk, Falkirk, FK1 5QX
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Friday: 06:30 - 20:22
- Opening Hours,Saturday: 06:30 - 20:22
- Opening Hours,Sunday: 08:10 - 15:50
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Height adjusted ticket office counter
Available
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
Yes
Information Available
- Yes - from help point
- Yes - from ticket office
Customer Information
- Departure Screens
- Live service information
Information Services Opening Times
- Information Services Opening Times,Monday to Sunday & Public Holidays: Available
Staff Help Available
- Staff Help Available,Monday to Friday: 06:45 - 13:15
- Staff Help Available,Saturday: 09:50 - 14:00
Customer Help Points
Yes
Passenger Assistance Meeting Points
For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.
Please make yourself known to the station staff when you arrive. If the ticket office is closed, go to the platform your train leaves from.
Ticket Office
Located on Platform 1.
Platform 1
By the customer information screen pole, next to the stairs for the footbridge.
Platform 2
By the customer information screen pole, next to the ticket machine.
Customer Services Notes
Left Luggage
Unavailable
Lost Property
- Lost Property,Monday to Sunday: 07:00 - 21:00
CCTV at the Station
Yes
Help Point location
There are Help Points
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are at designated listening areas
Station Accessibility
Step-free access
Some step-free access to all platforms - please check details.
This is a Category B2 station. Level to platform 1, ramp to platform 2 and connecting footbridge with stairs. Alternative route is a long route using the subway under the rail tracks.
Please take care when boarding/alighting the train at platform 2 as the stepping distance between the train and the platform may be more prominent than at other platforms.
Ticket barriers and gates
Unavailable
Accessible ticket machines
Available
Height adjusted ticket office counter
Available
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Unavailable
Waiting rooms
Available
Seating area
Available
Wheelchairs available
Available
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Unavailable
Impaired mobility set down/pick-up point available
Unavailable
Accessible spaces
4 spaces
Parking is free for disabled customers parking in Blue Badge spaces displaying a valid International Blue Badge
Accessible car park equipment
Yes
Staff Help
Staff help available
- Staff help available,Monday to Friday: 06:45 - 13:15
- Staff help available,Saturday: 09:50 - 14:00
Customer Help Points
Yes
Passenger Assistance Meeting Points
For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.
Please make yourself known to the station staff when you arrive. If the ticket office is closed, go to the platform your train leaves from.
Ticket Office
Located on Platform 1.
Platform 1
By the customer information screen pole, next to the stairs for the footbridge.
Platform 2
By the customer information screen pole, next to the ticket machine.
Helpline
Available
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Point location
There are Help Points
Toilets
Available
The toilets are located on Platform 1; these toilets can be accessed from the Taxi Rank side of the station building. The toilet facilities are only available during Ticket Office opening hours.
Accessible Toilets
Unavailable
Baby Changing
Unavailable
Waiting Rooms
Available
Seating Area
Available
Car Parking Availability
- Car Parking Availability,Monday to Sunday: Available
Spaces
203 spaces
Accessible spaces
4 spaces
Parking is free for disabled customers parking in Blue Badge spaces displaying a valid International Blue Badge
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Unavailable
Car park CCTV
Yes
Parking charges
Parking charges apply
- Rate per day £2.50
Refreshment Facilities
Available
Mobile coffee van
Shops
Unavailable
News agent
Public Telephones
Yes
Public Wi-Fi
Available
Bicycle Storage
Spaces
20 spaces
Type of Storage
Stands
Sheltered
Yes
CCTV
No
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Buses pick up/drop off from the turning circle outside the booking office on Platform 1.
Please click on the link below for the exact bus pick up location:-
visit www.traintaxi.co.uk for details of taxis available for hire
for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)
