Grantham (GRA)
Grantham station, Station Road, Grantham, Lincolnshire, NG31 6BT
The lifts are out of order between platforms 2, 3 & 4 and station at Grantham station.
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Friday: 06:45 - 15:30
- Opening Hours,Saturday: 08:00 - 15:00
- Opening Hours,Sunday: 09:00 - 15:00
Location
Three machines located on the booking hall.
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Height adjusted ticket office counter
Available
Travel Centre Floor Walkers will assist any disabled passengers unable to access the booking office window
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- Load smartcard at Ticket Office
- Load smartcard at Ticket Machine
Smartcard validators
Yes
Smartcard note
Collection is available for Smart tickets bought online.
Information Available
- Yes - from help point
Customer Information
- Departure Screens
- Live service information
- Arrival Screens
Information Services Opening Times
- Information Services Opening Times,Monday to Friday: 05:30 - 00:50
- Information Services Opening Times,Saturday: 05:30 - 23:15
- Information Services Opening Times,Sunday: 08:55 - 00:00
Staff Help Available
- Staff Help Available,Monday to Friday: 05:50 - 00:50
- Staff Help Available,Saturday: 05:50 - 22:15
- Staff Help Available,Sunday: 09:20 - 23:59
When arriving for booked or turn-up-and-go assistance, the meeting point is the Customer information Point on platform 1. Staff are available to provide Passenger Assist at all times that trains are operating for customers who have booked or who travel as turn-up-and-go. Assistance is available both to board/alight trains and also navigating around the station.
Customer Help Points
No
Customer Services Notes
We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.
This station has Secure Station Accreditation
Left Luggage
Unavailable
Lost Property
- Lost Property,Monday to Friday: 09:00 - 16:00
Trolleys
Available
CCTV at the Station
Yes
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are at designated listening areas
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
This station has step free access to all platforms.
This station is a category A station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955.
Grantham has a RNIB Map for All located outside the main entrance to the left of the doors.
Staff can deploy station ramps at all times when trains are operating through this station to help customers who need step-free access board any train at this station. Where in circumstances beyond our control station staff are not available, on train staff can deploy the on board ramp if necessary.
Ticket barriers and gates
Unavailable
Accessible ticket machines
Available
Height adjusted ticket office counter
Available
Travel Centre Floor Walkers will assist any disabled passengers unable to access the booking office window
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Available
Waiting rooms
- Waiting rooms,Monday to Friday: 05:30 - 23:10
- Waiting rooms,Saturday: 05:20 - 21:30
- Waiting rooms,Sunday: 08:45 - 22:40
This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms
Platform 1 Waiting Room Opening Times - Mon - Fri 05:30- 23:10. Sat 05:30- 21:30. Sun 08:45- 22.40
Platform 2 waiting Room Opening Times - Mon - Fri 05:30 - 23:20. Sat 05:30- 23:10 Sun 08:45- 23:10
Seating area
Available
Wheelchairs available
Available
Trolleys
Available
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Available
Advance booking advisable
Impaired mobility set down/pick-up point available
Available
At station front next to canopy and taxi rank.
Accessible spaces
17 spaces
NCP has 523 spaces
Accessible car park equipment
Yes
Impaired mobility set-down/ pick-up point note
This is a combined drop-off and pick-up point
Seating or waiting facilities at drop-off/ pick-up
There are no seating or waiting facilities at this drop-off and/or pick-up point
Ramp deployment from rear of vehicle
Ramps can only be deployed from the side of a vehicle
Set-down/ pick-up location covered
The drop-off and/or pick-up point is uncovered
Number of set-down/ pick-up spaces
There is space for up to 3 vehicles to drop-off and/or pick-up
Help Point near set-down/ pick-up
There is no Help Point close to the drop-off and/or pick-up point
Staff Help
Staff help available
- Staff help available,Monday to Friday: 05:50 - 00:50
- Staff help available,Saturday: 05:50 - 22:15
- Staff help available,Sunday: 09:20 - 23:59
When arriving for booked or turn-up-and-go assistance, the meeting point is the Customer information Point on platform 1. Staff are available to provide Passenger Assist at all times that trains are operating for customers who have booked or who travel as turn-up-and-go. Assistance is available both to board/alight trains and also navigating around the station.
Customer Help Points
No
Helpline
Available
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
Available
The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a RADAR key. A RADAR key is available from the Customer Information Point on Platform 1. Toilet opening hours are at all times that the station is open.
Accessible Toilets
Available
Baby Changing
Available
Waiting Rooms
- Waiting Rooms,Monday to Friday: 05:30 - 23:10
- Waiting Rooms,Saturday: 05:20 - 21:30
- Waiting Rooms,Sunday: 08:45 - 22:40
This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms
Platform 1 Waiting Room Opening Times - Mon - Fri 05:30- 23:10. Sat 05:30- 21:30. Sun 08:45- 22.40
Platform 2 waiting Room Opening Times - Mon - Fri 05:30 - 23:20. Sat 05:30- 23:10 Sun 08:45- 23:10
Seating Area
Available
Operator
London North Eastern Railway
- LNER
- Grantham Railway Station
- Station Road West, Grantham
- NG31 6BT
- https://www.nationalrail.co.uk/(external link, opens in a new tab)
Car Parking Availability
- Car Parking Availability,Monday to Friday: Available
- Car Parking Availability,Saturday: Available
- Car Parking Availability,Sunday: Available
Spaces
263 spaces
Accessible spaces
17 spaces
NCP has 523 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Available
At station front next to canopy and taxi rank.
Car park CCTV
Yes
Parking charges
Parking charges apply
- Rate per hour £2.50
- Off-peak rate £5.75
- Rate per day £5.75
- Rate on Saturday £5.75
- Rate on Sunday £5.75
- Rate per week £40.00
- Rate per month £162.50
- Rate per year £1375.00
Notes
Short stay 21-60 mins - £2.50
Short stay 61-120 mins - £4.00
Going away for a long weekend? Park from 10:00 on Friday until 23:59 on Monday for just £15.
Simply purchase your ticket at the car park on the day.
Premier Bays - £1875
Station approach works:
From Monday 19 August, customers are advised to leave extra time for their journeys to and from Grantham Station as South Kesteven District Council carries out roadworks in this area.
Work is being carried out on Harlaxton Road, Wharf Road, Westgate and Sankt Augustin Way, which will affect the Station Road/A607 junction. The roadworks will take place over three and a half months and will be carried out in five phases. For the most up to date information on the different phases and how this may impact your journey, please visit: lincolnshire.gov.uk/majorprojects
ATM
Available
Refreshment Facilities
Available
Coffee shops available for refreshments
Public Telephones
Yes
Post Boxes
Available
Bicycle Storage
Spaces
63 spaces
Type of Storage
Stands
Location
Opposite station front
Sheltered
Yes
CCTV
Yes
Cycle and buggy facilities
There are no accessible cycle facilities but there is charging facilities
Help point bicycles
There is no help point close to the cycle parking
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Rail Replacement Coaches leave from the front of the station.
Grantham is a large station with taxis usually available on a rank. Advance booking is not normally necessary unless arriving early in the morning or late at night. Operator who accept bookings is Grantham Taxis 07976 970 694
Information to plan your onward journey is available in a printable format here
