Grays (GRY)
Managed by c2c
Station facilities
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Station seating facilities
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Trolleys
-
Refreshments
Note Coffee shop located on platform 1
-
ATM machine
-
Toilets
Toilets The toilets are located on Platform 1.
The National key toilets are located on Platform 1; these toilets are operated by a RADAR key.
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Pay phone
Pay phone Cards and Coins -
Internet
Public Wi-Fi Yes -
Post box
Note -
Tourist information office
-
Shops
Shops Newspaper kiosk in booking hall on platform 1
Grays
Getting to and from the station
Bicycle parking
Stands- Storage sheltered
- Yes
- Storage location
- At entrance to station car park and on Crown Road near to bus stops
- Storage spaces
- 78
- Storage CCTV
- Yes
- Car Park
- Station Car Park
- Operator
- National Car Parks Ltd
- Phone number
- 0845 050 70 80
- Address
- RM17 6NQ
- Web address
- http://www.ncp.co.uk
- Email address
- [email protected]
- Note
-
Premier Parking Reserved (Annual) - £1,477.00
Daily and Weekly Tickets can be purchased at the Rail Ticket Machines
Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays
- Opening hours
-
Monday - Sunday 24 Hours a Day
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 168 with 5 accessible spaces available
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Access to Car park payment facilities is not required as parking is free for disabled users in disabled parking spaces.
- Free of charge
- No
- Daily rate
- £8.10
- Off peak rate
- £3.10
- Saturday rate
- £3.10
- Sunday rate
- £3.10
- Weekly rate
- £30.20
- Monthly rate
- £115.50
- 3 Monthly rate
- £335.00
- Annual rate
- £1155.00
-
Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays
- CCTV Coverage
- Yes
- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Taxi
-
Yes, located on Crown Road adjacent to exit from platforms 2/3
- Impaired mobility set down / pick up points available
- Yes
-
Outside either entrance on Station Approach or Crown Road
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 05:30 - 19:00
Saturday 07:00 - 19:00
Sunday 08:15 - 18:00
- Location
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Platform 1 booking hall and Platforms 2/3 entrance
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Oystercards
- Get Oyster cards here
- No
- Top-up Oyster pay as you go here
- Yes, at ticket machine
- Use Oyster Pay as you go here
- Yes
-
Oyster top-up is only available from the self-service ticket machines
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Not possible at this station
- Smartcards validators
- Yes
-
For additional details on 'c2c Smart' please visit http://www.c2c-online.co.uk/smartcard or pick up a leaflet at the station.
- Penalty fares
- Penalty fares apply for c2c
Staffing and general services
- Information available from staff
- Yes - from ticket office
- Information services - opening times
-
Monday - Friday 05:20 - 22:00
Saturday 07:15 - 22:00
Sunday 07:15 - 22:00
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
- Lost Property
- Yes
- Operated by c2c
-
Monday - Friday 08:00 - 20:00
Saturday - Sunday 09:00 - 16:00
Public Holidays 09:00 - 16:00
Except Christmas Day and Boxing Day
- 03457 44 44 22
- Customer Services
-
Monday - Friday, 08:00 - 20:00
Saturday - Sunday, 09:00 - 16:00
Public Holidays, 09:00 - 16:00
Closed Christmas Day and Boxing Day
0345 744 4422 (option 3, followed by option 3)
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
-
Exit the station via platforms 2/3 and turn left onto Crown Road:
- If travelling towards Rainham/Upminster/London, use bus bay 1
- If travelling towards Tilbury/Southend, use bus bay 8
Facilities
- ATM Machine
- No
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Post box
- Yes
- Public Wi-Fi
- Yes
- Refreshment facilities
- Yes
-
Coffee shop located on platform 1
- Shops
- Yes
- Type of shops available
-
Newspaper kiosk in booking hall on platform 1
- Toilets
- Yes
- Toilets Location
-
The toilets are located on Platform 1.
The National key toilets are located on Platform 1; these toilets are operated by a RADAR key.
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- Yes
- National key toilets location
- Platform 1. This can be accessed using a radar key.
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 03457 44 44 22
- Helpline opening hours
-
Monday - Sunday 24 Hours a Day
- Staff help available
- Yes
- Staff help available opening times
-
Monday - Friday 06:00 - 21:00
Not Christmas Day and Boxing Day
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
-
There are no lifts at the station, but step free access is available from Station Approach to platform 1 and Crown Road to platforms 2/3
- Wheelchairs available
- No
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