Last updated:Today at 17:44
Train companies affected:Greater Anglia
Last updated:Today at 17:20
Train companies affected:CrossCountry, Great Northern, Greater Anglia, Thameslink
Last updated:Today at 16:26
Train companies affected:National Rail
Hagley station, Station Drive, Hagley, West Midlands, DY9 0NX
None
Yes
Available
Ticket Vending Machine available on Platform One
Unavailable
1 to 1 contact with ticket office staff
Yes
No
No
This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
Yes
Both platforms
Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
Unavailable
Unavailable
Yes
There are Help Points
Announcements are made both visually and audibly
Induction loops are throughout this station
This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.
This station has been classified as a step-free access category B3 station. This means that there is some step-free access, may this be in one direction only - please check details. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The Assistance meeting point is on the platform that your service is due to depart. Please attract the attention of the Conductor who will assist you onto the train.
Unavailable
Available
Ticket Vending Machine available on Platform One
Unavailable
1 to 1 contact with ticket office staff
Yes
Available
Unavailable
N/A
Available
Available
Available
Public telephones are not accessible
There are tactile warnings on all platforms
Available
Accessible taxis are not available
Unavailable
2 spaces
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
Yes
This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
Yes
Both platforms
24 hours, 7 days a week (except Christmas Day and Boxing Day)
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
There are Help Points
Available
The toilets are located on Platform 1 (shared facility for Ladies and Gents). The toilet facilities are available: Monday - Friday 07:00-16:00, Saturday 08:00-15:00 and Sunday Closed. The toilet facilities are not available when the Ticket Office is closed.
Unavailable
N/A
Unavailable
Available
Available
There is sheltered waiting
SABA UK
33 spaces
2 spaces
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
Yes
Unavailable
No
Parking charges apply
Unavailable
No
Available
Public telephones are not accessible
16 spaces
Stands
No
Yes
There are no accessible cycle facilities but there is charging facilities
There is no help point close to the cycle parking
There are no cycle hire facilities at this station
Rail replacement vehicles will operate from the junction of Station Road and Station Drive.
Please check your destination before boarding.
Please click here for walking directions from the station to the rail replacement bus stop.
Roberts 01562 885781
Information to plan your onward journey is available in a printable format here