Last updated:Today at 03:31
Train companies affected:Avanti West Coast, London Northwestern Railway
Last updated:Yesterday at 15:01
Train companies affected:National Rail
Hawarden (HWD)
Hawarden station, The Highway, Hawarden, Deeside, CH5 3DH
Station Information
Ticket Office
Opening Hours
Unavailable
Ticket Machines
No
Collect tickets bought online
- No
Accessible ticket machines
Unavailable
Induction loop
No
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
No
Information Available
If the station is unstaffed, please contact the customer relations team or onboard staff
Customer Information
- Departure Screens
- Live service information
Staff Help Available
Available
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
Customer Help Points
No
Customer Services Notes
Contact our Customer Relations team directly via the Transport for Wales Website.
Left Luggage
Unavailable
Lost Property
Available
CCTV at the Station
Yes
Live service information
Announcements are made both visually and audibly
Induction loop availability
There are no apparent induction loops
Station Accessibility
Step-free access
Some step-free access, may be in one direction only - please check details.
Category B3.
Platform 1 (to Bidston) is accessible via a barrow crossing over the railway and two short ramps at the south end of the platforms.
Platform 2 is accessible step-free directly from the car park.
A footbridge with steps also connects the two platforms.
Ticket barriers and gates
Unavailable
Accessible ticket machines
Unavailable
Induction loop
No
Ramp for train access
Available
Accessible Toilets
Unavailable
Waiting rooms
Unavailable
Seating area
Available
Induction loop pay phones
Unavailable
Wheelchairs available
Unavailable
Distance to Station Entrance
Straight through gate onto platform 2. Via stepped footbridge or barrow crossing to platform 1.
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Unavailable
Impaired mobility set down/pick-up point available
Available
Accessible spaces
2 spaces
Accessible car park equipment
Yes
Staff Help
Staff help available
Available
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
Customer Help Points
No
Helpline
- Helpline,Monday to Sunday: 08:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Nearest accessible station
Toilets
Unavailable
Accessible Toilets
Unavailable
Baby Changing
Unavailable
Waiting Rooms
Unavailable
Seating Area
Available
Operator
Transport for Wales
Car Parking Availability
- Car Parking Availability,Monday to Sunday & Public Holidays: Available
Spaces
14 spaces
Accessible spaces
2 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Available
Car park CCTV
No
Parking charges
Parking is free
ATM
Unavailable
Refreshment Facilities
Unavailable
Shops
Unavailable
Public Telephones
No
Accessible Public Telephones
Unavailable
Post Boxes
Unavailable
Bicycle Storage
Spaces
10 spaces
Type of Storage
Stands & Lockers
Location
4 Sheffield stands providing for up to 8 bicycle parking spaces are located in the car park, by the entrance to the southbound (Wrexham direction) platform. As well as 2 Council operated lockers.
Sheltered
No
CCTV
No
Cycle and buggy facilities
There are no accessible cycle facilities but there is charging facilities
Help point bicycles
There is no help point close to the cycle parking
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station.
More Information
Transport Links
The rail replacement bus stop is a local bus stop on The Highway at the top of the station access road.
The nearest bus stops are located on the main road outside the station.
There are no cycle hire facilities at this station.
