Hendon (HEN)

Managed by Thameslink 

 
Hendon station
Station Road
Hendon
London
NW4 4PT
 

Station facilities

  • Station seating facilities

  • Trolleys

  • Refreshments

  • ATM machine

  • Toilets

  • Pay phone

  • Internet

    Public Wi-Fi Yes
  • Post box

  • Tourist information office

  • Shops

 
 

Hendon

Stations made easy

Route planning around the station including maps and platforms

Show [HEN] route

 

Getting to and from the station

 

Bicycle parking

Wheel Racks
Storage sheltered
No
Storage location
Outside Main Entrance
Storage spaces
8
Storage CCTV
Yes
Car Park
Station Car Park
Operator
APCOA Parking UK
Web address
https://www.thameslinkrailway.com/travel-information/plan-your-journey/car-parking
Opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
43  with 5 accessible spaces available
Accessible spaces may be used, free of charge, by Blue Badge holders. Please ensure you display the full blue badge pack. Penalty notices will be issued without a valid badge pack on display. 
Free of charge
No
Daily rate
£7.20
Off peak rate
£3.50
Saturday rate
£2.70
Sunday rate
£2.70
Weekly rate
£34.00
Monthly rate
£127.60
3 Monthly rate
£343.10
Annual rate
£1089.30
CCTV Coverage
No
Onward travel information
Information to plan your onward journey is available in a printable format can be found here
Taxi
No
Impaired mobility set down / pick up points available
No

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:30 - 01:00
Saturday 08:00 - 14:30
Sunday Closed
Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Accessible ticket machines note
Located by the ticket hall.
Collection of pre-purchased tickets
Yes, from ticket machine
Oystercards
Get Oyster cards here
No
Top-up Oyster pay as you go here
Yes, at ticket machine
Use Oyster Pay as you go here
Yes
You can top up pay-as-you-go on Oyster using the self service ticket machines. Oyster Cards cannot be purchased at this station.
Smartcards
Smartcards issued
No
Smartcards validators
Yes
Smartcards are available online at: www.thameslinkrailway.com/thekeysmartcard
Penalty fares
Penalty fares apply for Thameslink 
London fare zone
Zone 3/4

Staffing and general services

 
Information available from staff
 
Information services - opening times
Monday - Friday 06:30 - 13:00
Saturday 08:00 - 14:30
Sunday Closed
 
Passenger Information Systems
Departure screens, Announcements
Customer help points
Yes
Lost Property
Yes
Please visit www.thameslinkrailway.com/lostproperty and use the webform to register your lost item.
Monday - Sunday 07:00 - 22:00
thameslinkrailway.com/lostproperty
CCTV
Yes
Location for Rail Replacement Services

The main road outside the station, bus stop on the railway bridge.

Facilities

 
ATM Machine
No
Public Wi-Fi
Yes
Wifi information at this station
Toilets
No
Waiting Rooms
No

Accessibility and mobility access

 
Helpline Contact
If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - [email protected] | Phone - 0800 058 2844 | Textphone - 0800 138 1018
Helpline opening hours
Monday - Sunday 07:00 - 22:00

The assisted helpline is not available on Christmas Day.

Staff help available
Yes
A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below.
Staff help available opening times
Monday - Friday 06:30 - 13:00
Saturday 08:00 - 14:30
Sunday Closed
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note
This is a Category B3 station: Step - free access from the car park to platform 1 (for trains towards London). There are steps to all other platforms. Assistance Meeting Point is the front of the station next to the bike rack.
Wheelchairs available
Yes

Station Map

 
Station plan

View larger version
Stations made easy
Show [HEN] route

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