Hendon (HEN)
Managed by Thameslink
Station facilities
-
Station seating facilities
-
Trolleys
-
Refreshments
-
ATM machine
-
Toilets
-
Pay phone
-
Internet
Public Wi-Fi Yes -
Post box
-
Tourist information office
-
Shops
Hendon
Getting to and from the station
Bicycle parking
Wheel Racks- Storage sheltered
- No
- Storage location
- Outside Main Entrance
- Storage spaces
- 8
- Storage CCTV
- Yes
- Car Park
- Station Car Park
- Operator
- APCOA Parking UK
- Web address
- https://www.thameslinkrailway.com/travel-information/plan-your-journey/car-parking
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 43 with 5 accessible spaces available
- Accessible spaces may be used, free of charge, by Blue Badge holders. Please ensure you display the full blue badge pack. Penalty notices will be issued without a valid badge pack on display.
- Free of charge
- No
- Daily rate
- £7.20
- Off peak rate
- £3.50
- Saturday rate
- £2.70
- Sunday rate
- £2.70
- Weekly rate
- £34.00
- Monthly rate
- £127.60
- 3 Monthly rate
- £343.10
- Annual rate
- £1089.30
- CCTV Coverage
- No
- Onward travel information
- Information to plan your onward journey is available in a printable format can be found here
- Taxi
- No
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 06:30 - 13:00
Saturday 08:00 - 14:30
Sunday Closed
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
- All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Oystercards
- Get Oyster cards here
- No
- Top-up Oyster pay as you go here
- Yes, at ticket machine
- Use Oyster Pay as you go here
- Yes
- Top-Up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.
- Smartcards
- Smartcards issued
- Yes
- Smartcards top-up
- Smartcards validators
- Yes
- For more information on using the Key smartcard, please visit: www.thameslinkrailway.com/thekeysmartcard
- Penalty fares
- Penalty fares apply for Thameslink
- London fare zone
- Zone 3/4
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday - Friday 06:30 - 13:00
Saturday 08:00 - 14:30
Sunday Closed
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
- Lost Property
- Yes
- Please visit www.thameslinkrailway.com/lostproperty and use the webform to register your lost item.
-
Monday - Sunday 07:00 - 22:00
- thameslinkrailway.com/lostproperty
- CCTV
- Yes
- Location for Rail Replacement Services
-
The main road outside the station, bus stop on the railway bridge.
Facilities
- ATM Machine
- No
- Public Wi-Fi
- Yes
- Wifi information at this station
- Toilets
- No
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - [email protected] | Phone - 0800 058 2844 | Textphone - 0800 138 1018
- Helpline opening hours
-
Monday - Sunday 07:00 - 22:00
The assisted helpline is not available on Christmas Day.
- Staff help available
- Yes
- A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below.
- Staff help available opening times
-
Monday - Friday 06:30 - 13:00
Saturday 08:00 - 14:30
Sunday Closed
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
- This is a Category B3 station: Step - free access from the car park to platform 1 (for trains towards London). There are steps to all other platforms. Assistance Meeting Point is the front of the station next to the bike rack.
- Wheelchairs available
- Yes
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