Hendon (HEN)
Managed by Thameslink
Station facilities
-
Station seating facilities
-
Trolleys
-
Refreshments
-
ATM machine
-
Toilets
-
Pay phone
-
Internet
Public Wi-Fi Yes -
Post box
-
Tourist information office
-
Shops
Hendon
Getting to and from the station
Bicycle parking
Wheel Racks- Storage sheltered
- No
- Storage location
- Outside Main Entrance
- Storage spaces
- 8
- Storage CCTV
- Yes
- Car Park
- Station Car Park
- Operator
- APCOA Parking UK
- Web address
- https://www.thameslinkrailway.com/travel-information/plan-your-journey/car-parking
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 43 with 5 accessible spaces available
- Accessible spaces may be used, free of charge, by Blue Badge holders. Please ensure you display the full blue badge pack. Penalty notices will be issued without a valid badge pack on display.
- Free of charge
- No
- Daily rate
- £7.20
- Off peak rate
- £3.50
- Saturday rate
- £2.70
- Sunday rate
- £2.70
- Weekly rate
- £34.00
- Monthly rate
- £127.60
- 3 Monthly rate
- £343.10
- Annual rate
- £1089.30
- CCTV Coverage
- No
- Onward travel information
- Information to plan your onward journey is available in a printable format can be found here
- Taxi
- No
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 06:30 - 01:00
Saturday 08:00 - 14:30
Sunday Closed
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
- Located by the ticket hall.
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Oystercards
- Get Oyster cards here
- No
- Top-up Oyster pay as you go here
- Yes, at ticket machine
- Use Oyster Pay as you go here
- Yes
- You can top up pay-as-you-go on Oyster using the self service ticket machines. Oyster Cards cannot be purchased at this station.
- Smartcards
- Smartcards issued
- No
- Smartcards validators
- Yes
- Smartcards are available online at: www.thameslinkrailway.com/thekeysmartcard
- Penalty fares
- Penalty fares apply for Thameslink
- London fare zone
- Zone 3/4
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday - Friday 06:30 - 13:00
Saturday 08:00 - 14:30
Sunday Closed
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
- Lost Property
- Yes
- Please visit www.thameslinkrailway.com/lostproperty and use the webform to register your lost item.
-
Monday - Sunday 07:00 - 22:00
- thameslinkrailway.com/lostproperty
- CCTV
- Yes
- Location for Rail Replacement Services
-
The main road outside the station, bus stop on the railway bridge.
Facilities
- ATM Machine
- No
- Public Wi-Fi
- Yes
- Wifi information at this station
- Toilets
- No
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - [email protected] | Phone - 0800 058 2844 | Textphone - 0800 138 1018
- Helpline opening hours
-
Monday - Sunday 07:00 - 22:00
The assisted helpline is not available on Christmas Day.
- Staff help available
- Yes
- A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below.
- Staff help available opening times
-
Monday - Friday 06:30 - 13:00
Saturday 08:00 - 14:30
Sunday Closed
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
- This is a Category B3 station: Step - free access from the car park to platform 1 (for trains towards London). There are steps to all other platforms. Assistance Meeting Point is the front of the station next to the bike rack.
- Wheelchairs available
- Yes
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