High Brooms (HIB)

Managed by Southeastern 

 
High Brooms station
North Farm Road
High Brooms
Kent
TN2 3XE
 

Station facilities

  • Station seating facilities

  • Trolleys

  • Refreshments

    Note Coffee shop
  • ATM machine

  • Toilets

  • Pay phone

    Pay phone Cards and Coins
  • Internet

  • Post box

  • Tourist information office

  • Shops

 
 

High Brooms

Stations made easy

Route planning around the station including maps and platforms

Show [HIB] route

 

Station Message: Alert!

 On weekdays, the busiest times at this station are generally between 06:00 and 08:30 and 16:00 and 18:00.

Getting to and from the station

 

Bicycle parking

Stands
Storage sheltered
Yes
Storage location
outside station entrance
Storage spaces
32
You may leave your cycle in the rack provided however you do so at your own risk.
Storage CCTV
No
Car Park
Station Car Park
Operator
Saba Park Solutions UK Limited
Phone number
03301 235 247
Email address
customersupport.uk@sabagroup.com
Note

From 1st June - new off peak evening rate (after 18:00) - £1.50

Opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
52  with 2 accessible spaces available
Parking is free for disabled customers displaying a valid Blue Badge in any car parking space 
Free of charge
No
Daily rate
£5.80
Off peak rate
£5.20
Saturday rate
£4.00
Sunday rate
£1.00
Weekly rate
£26.20
Monthly rate
£92.20
3 Monthly rate
£275.10
6 Monthly rate
£552.40
Annual rate
£998.00

From 1st June - new off peak evening rate (after 18:00) - £1.50

CCTV Coverage
Yes
Onward travel information

Information to plan your onward journey is available in a printable format here

Taxi

outside station

Accessible taxis

Accessible taxis are available to book

Impaired mobility set down / pick up points available
No

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:20 - 19:00
Saturday 07:10 - 13:50
Sunday Closed

This station is not continuously staffed please see staffing times for details of when staff are available.

Location

On way in to access trains

Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Height adjusted ticket office counter note
There are standing height and wheelchair height ticket counters available.
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Accessible ticket machines note
station forecourt
Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
Yes
Smartcards top-up
Yes, at either ticket office or self-service ticket machine
Smartcards validators
No

 Seasons, Single and Return tickets are now available digitally on The Key.  To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.

Penalty fares
Penalty fares apply for Southeastern 

Staffing and general services

 
Information available from staff
Yes - from help point 
Information services - opening times
Monday - Friday 24 Hours a Day
Saturday - Sunday 24 Hours a Day

Train running Information and advice on how to get assistance available through the Help Point.

 
Passenger Information Systems
Departure screens, Announcements, Arrival screens
Customer help points
Yes
There is a Help point in front of the ticket office building in the forecourt and one other in the subway by the side entrance/exit to platform 2.

Lost Property
Yes
Southeastern Customer Services
0345 322 7021
Customer Services
This station has Secure station accreditation - For more information contact 0345 322 7021
Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services

Towards Tonbridge - End of Approach Road

Towards Tunbridge Wells - Opposite the Approach Road. 

Facilities

 
ATM Machine
No
Pay phones
Yes
Pay phones type
Cards and Coins
Accessible public telephones

Public telephones are not wheelchair accessible

Refreshment facilities
Yes
Coffee shop
Toilets
No
Waiting Rooms
No

Accessibility and mobility access

 
Helpline Contact
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
Assisted travel
Assistance navigating through the station and getting on and off trains (by ramp if required - although only limited step free access at this station ) is available during station staffing hours (see Staff Help available times) . You can book assistance up to 12 hours before your journey or up to 10pm the day before - whichever is the shorter time. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the ticket office or you can use the help point on the platform. There are staff on all the trains that call at this station that can assist with getting on and off trains only. If no staff at the station ensure you position yourself on the platform so the on train staff can see you.
Staff help available
Yes
*Helpline closed on Christmas Day This station is not continuously staffed please see staffing times for details of when staff assistance is available.
Staff help available opening times
Monday - Friday 06:20 - 19:00
Saturday 07:10 - 13:50
Sunday Closed

This station is not continuously staffed please see staffing times for details of when staff assistance is available.

Ramp for train access
Yes
Step free access coverage
No
Step free access note
This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details -Step free access to platform 1 for services towards London via the side entrance.There is no step free access to Platform 2. Step only access to platform 2 for services away from London. No step free interchange between platforms.
Wheelchairs available
No
Nearest station with more facilities CRS Code
Tonbridge

Station Map

 
Station plan

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