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Highams Park (HIP)

Highams Park station, Station Approach, The Avenue, Chingford, Greater London, E4 9LA

Un-booked assistance? No problem.

This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours,Monday to Friday: 06:00 - 20:00
  • Opening Hours,Saturday: 06:00 - 20:00
  • Opening Hours,Sunday: 08:00 - 15:40
London Fare Zone

Zone 4

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Office
  • Collect tickets at Ticket Machine
Accessible ticket machines

Available

Induction loop

Yes

Oyster Pay as you go Information

Purchase Oyster card here

Yes

Load Oyster Pay as you go here
  • Load Oyster card at Ticket Office
  • Load Oyster card at Ticket Machine
Use Oyster Pay as you go here

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • No
Smartcard validators

No

Information Available

  • Yes - from help point

Customer Information

  • Departure Screens
  • Live service information
  • Arrival Screens

Information Services Opening Times

  • Information Services Opening Times,Monday to Friday: 04:55 - 01:40
  • Information Services Opening Times,Saturday: 04:55 - 01:40
  • Information Services Opening Times,Sunday: 06:25 - 01:40

Staff Help Available

Available

B2 station category . Step free platform interchange requires a 350m journey via the street . Use the Wilton Place entrance for Northbound platform. Use the Station Approach entrance for the southbound platform.

Customer Help Points

Yes

Customer Services Notes

0343 222 1234

Left Luggage

Unavailable

Lost Property

Unavailable

CCTV at the Station

Yes

Help Point location

There are Help Points

Live service information

Announcements are made both visually and audibly

Induction loop availability

Induction loops are only in Help Points

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

Note: step free access to platform 2 is via the car park

Ticket barriers and gates

Unavailable

Accessible ticket machines

Available

Induction loop

Yes

Ramp for train access

Available

Accessible Toilets

Unavailable

Waiting rooms
  • Waiting rooms,Monday to Friday: 06:00 - 20:00
  • Waiting rooms,Saturday: 06:00 - 20:00
  • Waiting rooms,Sunday: 08:00 - 15:40

Closed until further notice

Seating area

Available

Wheelchairs available

Available

Tactile paving on platform edges

There are tactile warnings on all platforms

Getting to and from the station

Accessible taxis here

Unavailable

Impaired mobility set down/pick-up point available

Unavailable

Accessible spaces

2 spaces

Accessible car park equipment

Yes

Staff Help

Staff help available

Available

B2 station category . Step free platform interchange requires a 350m journey via the street . Use the Wilton Place entrance for Northbound platform. Use the Station Approach entrance for the southbound platform.

Customer Help Points

Yes

Helpline

Available

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.

Help Point location

There are Help Points

Toilets

Unavailable

Accessible Toilets

Unavailable

Baby Changing

Unavailable

Waiting Rooms

  • Waiting Rooms,Monday to Friday: 06:00 - 20:00
  • Waiting Rooms,Saturday: 06:00 - 20:00
  • Waiting Rooms,Sunday: 08:00 - 15:40

Closed until further notice

Seating Area

Available

Car Parking Availability

  • Car Parking Availability,Monday to Friday: Available
  • Car Parking Availability,Saturday: Available
  • Car Parking Availability,Sunday: Available

Spaces

24 spaces

Accessible spaces

2 spaces

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Unavailable

Car park CCTV

No

Parking charges

Parking charges apply

  • Rate per hour £1.00
  • Rate per year £737.04

Refreshment Facilities

Available

Cold drinks vending machine Food vending machine

Shops

Available

News agent Flower stall Passport Photo Booth

Public Telephones

Yes

Bicycle Storage

Spaces

18 spaces

18 sheffield stand spaces

Type of Storage

Stands

Location

Located on platform 1

CCTV

Yes

Cycle and buggy facilities

There are no accessible cycle facilities but there is charging facilities

Help point bicycles

There is no help point close to the cycle parking

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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