Hampton Court (HMC)
Hampton Court station, Hampton Court Way, East Molesey, Surrey, KT8 9AE
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Friday: 06:30 - 18:30
- Opening Hours,Saturday: 08:00 - 19:00
- Opening Hours,Sunday: 09:00 - 17:40
Location
Near the station entrance and entrance to platforms
London Fare Zone
Zone 6
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Induction loop
Yes
Oyster Pay as you go Information
Purchase Oyster card here
No
Load Oyster Pay as you go here
- Load Oyster card at Ticket Machine
Use Oyster Pay as you go here
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- Load smartcard at Ticket Office
- Load smartcard at Ticket Machine
Smartcard validators
Yes
Smartcard note
Hampton Court ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
Information Available
- Yes - from help point
Customer Information
- Departure Screens
- Live service information
Information Services Opening Times
- Information Services Opening Times,Monday to Friday: 06:30 - 18:30
- Information Services Opening Times,Saturday: 08:00 - 19:00
- Information Services Opening Times,Sunday: 09:00 - 17:40
Staff Help Available
Unavailable
Customer Help Points
Yes
Help points are available on all platforms
Customer Services Notes
Please contact our Customer Service Centre on 0345 6000 650
Left Luggage
Unavailable
Lost Property
- Lost Property,Monday to Friday: 07:30 - 19:00
- Lost Property,Saturday to Sunday: Unavailable
- Lost Property,Public Holidays: Unavailable
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Hampton Court.
CCTV at the Station
Yes
Help Point location
Help Points are available inside and outside this station
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are throughout this station
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Step-free category A Station - This station has step-free access to all platforms.
Ticket barriers and gates
Available
Accessible ticket machines
Available
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Available
Waiting rooms
Unavailable
Seating area
Available
Wheelchairs available
Available
Tactile paving on platform edges
There are tactile warnings on all platforms
Wide access gates - underneath Ticket Barrier and gates
There are automatic wide aisle gates that are less than 0.9 metres wide
Getting to and from the station
Accessible taxis here
Unavailable
Impaired mobility set down/pick-up point available
Available
Accessible spaces
Hampton Court Car Park - September 2023
2 spaces
Hampton Court Coach Park - September 2023
Not Specified
Hampton Court Car Park - September 2023
Parking is chargeable for all vehicles except registered Blue Badge holders.
Accessible car park equipment
No
Staff Help
Staff help available
Unavailable
Customer Help Points
Yes
Help points are available on all platforms
Helpline
- Helpline,Monday to Friday: Available
- Helpline,Saturday: Available
- Helpline,Sunday: Available
24 hours a day, except Christmas Day and Boxing Day
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj
Help Point location
Help Points are available inside and outside this station
Toilets
- Toilets,Monday to Sunday: 06:30 - 18:10
The toilets are only open when the ticket office is open. The toilets can be accessed from the Concourse. The National key toilets are located on the Concourse; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: [email protected].
Accessible Toilets
Available
Baby Changing
Unavailable
Waiting Rooms
Unavailable
Seating Area
Available
Sheltered waiting area
There is sheltered waiting
Hampton Court Car Park
Spaces
204 spaces
Accessible spaces
2 spaces
Parking is chargeable for all vehicles except registered Blue Badge holders.
Accessible car park equipment
No
Impaired mobility set down/pick up points available
Available
Car park CCTV
Yes
Parking charges
Parking charges apply
- Rate per hour £1.30
- Off-peak rate £3.90
- Rate per day £7.90
- Rate on Saturday £3.90
- Rate on Sunday £3.90
- Rate per week £31.50
- Rate per month £111.30
- Rate per 3 months £333.90
- Rate per year £1113.00
Notes
RingGo Code 77482.
Hourly rate available from 1200 from RingGo ONLY.
Bank Holiday £3.90.
Off-Peak from 1200 Monday to Friday.
Weekend ticket available from 0001 Friday until 0359 Tuesday £11.70.
Blue Badge parking
Parking spaces for Blue Badge holders are available at many of our stations. A valid European Blue Parking Badge must be clearly displayed when you park in a disabled parking space.
Parking is complimentary for Blue Badge holders who register via the link below. Where there are blue-badge parking spaces in short stay areas, charges do not apply but you must not park for longer than 20 minutes.
Hampton Court Coach Park
Impaired mobility set down/pick up points available
Available
Car park CCTV
No
Parking charges
Parking charges apply
- Rate per day £28.00
- Rate on Saturday £28.00
- Rate on Sunday £18.00
Notes
Bank Holiday £18.00
ATM
Available
Refreshment Facilities
Available
Coffee Shop.
Public Telephones
No
Public Wi-Fi
Available
Find WiFi Hotspots around Hampton Court station
Post Boxes
Available
Bicycle Storage
Spaces
178 spaces
Type of Storage
Racks
Location
Platform 3
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Station Entrance off Hampton Court Way (A309)
Information to plan your onward journey is available in a printable format here
