Harpenden (HPD)
Managed by Thameslink
Station facilities
-
Station seating facilities
Station seating facilities Waiting room available on platforms -
Trolleys
-
Refreshments
Note -
ATM machine
-
Toilets
Toilets -
Pay phone
Pay phone Cards and Coins -
Internet
Public Wi-Fi Yes -
Post box
-
Tourist information office
-
Shops
Shops
Harpenden
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Bicycle parking
Stands- Storage sheltered
- Yes
- Storage location
- Platform 1, and station car park
- Storage spaces
- 548
- Storage CCTV
- Yes
- Car Park
- Car Park
- Operator
- Saba UK - www.sabaparking.co.uk/thameslink-railway
- Phone number
- -
- Web address
- http://thameslinkrailway.com/parking
- Opening hours
-
Monday - Sunday 24 Hours a Day
- Number of spaces
- 674
- Free of charge
- No
- CCTV Coverage
- No
- Onward travel information
- Information to plan your onward journey is available in a printable format can be found here
- Taxi
- YES
- Accessible taxis
- Yes
- Impaired mobility set down / pick up points available
- Yes
- At both sides of the station.
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 05:45 - 20:15
Saturday 06:15 - 19:15
Sunday 07:15 - 20:15
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Yes, at self-service ticket machine
- Smartcards validators
- Yes
- Smartcards are available online at: www.thameslinkrailway.com/thekeysmartcard
- Penalty fares
- Penalty fares apply for Thameslink
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday - Friday 05:45 - 20:15
Saturday 06:15 - 19:15
Sunday 07:15 - 20:15
- Customer help points
- Yes
- Lost Property
- Yes
- Please visit www.thameslinkrailway.com/lostproperty and use the webform to register your lost item.
-
Monday - Sunday 07:00 - 22:00
- thameslinkrailway.com/lostproperty
- Ticket gates
- Yes
- CCTV
- Yes
Facilities
- ATM Machine
- No
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Accessible public telephones
-
Public telephones are not accessible
- Public Wi-Fi
- Yes
- Find WiFi Hotspots around this station
- Refreshment facilities
- Yes
- Shops
- Yes
- Toilets
- Yes
- Accessible toilets
- No
- Baby changing facilities
- No
- National key toilets
- No
- Waiting Rooms
- Yes
- Waiting rooms location
- Waiting room available on platforms
- Waiting rooms opening hours
-
Waiting rooms normally available when station is staffed
Accessibility and mobility access
- Helpline Contact
- See below.
- Assisted travel
-
Booked AssistanceIf you need assistance with boarding and alighting from trains, navigating the station, or accessing station services, please let us know at least 24 hours before you plan to travel, so we can make sure staff are available. You can book assistance quickly and easily online, or give us a call:
Online at: www.thameslinkrailway.com
Telephone: 0800 058 2844
Textphone: 0800 138 1018
SMS Text*: 07860 034 269
Email: assistedtravel@thameslinkrailway.com.
Our assisted travel helpline is open every day from 7.00am to 10.00pm, except on Christmas Day.
* SMS text service available at following times Monday to Friday – 7am to 8pm, Saturday – 7am – 3:30pm, Sunday – 8am to 4:30pm for queries. Please use other options for bookings and more complex queries.If you are departing from this station and have booked assistance, please report to the Ticket Office or Gateline 20 minutes before your train is due to leave.Your assistance will be provided by station staff. Please note that Thameslink train services at this station do not have on-board staff able to provide assistance.
Unbooked Assistance
We can provide a platform-train ramp at this station at all times trains are running, whether or not you have booked assistance. To request use of a ramp please speak to station staff or use the Help Points on platforms.
For other types of unbooked assistance, station staff will provide this to disabled and older people wherever reasonably practicable, and as soon as possible (there may be a delay in providing assistance as staff may have other duties). - Helpline opening hours
-
Monday - Sunday 07:00 - 22:00
The assisted helpline is not available on Christmas Day.
- Staff help available
- Yes
- Staff help available at all times trains are running.
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
- This station has step-free access to all platforms.
- Wheelchairs available
- No
- Nearest station with more facilities CRS Code
- Nearest station notes
- For information on other accessible stations please check www.thameslinkrailway.com/accesibility map
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