James Cook University Hospital (JCH)

Managed by Northern

James Cook University Hospital station
[no road access]
footpath off Marton Road
Middlesbrough
Cleveland
TS4 3BW

Station facilities

Route planning around the station including maps and platforms

Ticket Office: No
Ticket machines: No
Collection of pre-purchased tickets
Smartcards
Smartcards issued: No
Smartcards top-up
Smartcards validators: No; More information at www.northernrailway.co.uk/smart
Penalty fares: Penalty fares apply for Northern

Information available from staff: If the station is not staffed please use our helpline 08002006060
Information services - opening times: Information available 24/7 through the customer experience centre 0800 200 6060
Passenger Information Systems: Departure screens, Announcements
Customer help points: No
Lost Property: Yes; Open 0700-2200 7 days per week; 08002006060
Customer Services: 08002006060
Ticket gates: No
CCTV: Yes
Location for Rail Replacement Services: Pickup / Drop Off Point at the bus stop on Marton Road - outside the main entrance to the hospital

Helpline Contact: 0800 138 5560 text relay 18001 0800 138 5560
Assisted travel: Unstaffed station. If you need help getting on or off the train please ask the Train Conductor.
Helpline opening hours: Monday - Sunday 24 Hours a Day
Staff help available: No
Ramp for train access: No
Step free access coverage: Yes
Step free access note: Category B station, Access to the platform via gently sloping ramp
Wheelchairs available: No