Last updated:Today at 10:19
Train companies affected:Avanti West Coast, London Northwestern Railway, London Overground, Southern
Kemsing (KMS)
Kemsing station, Honeypot Lane, Kemsing, Kent, TN15 6NT
Station Information
Ticket Office
Opening Hours
Available
Unstaffed station
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
by entrance to platform 1
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- Load smartcard at Ticket Machine
Smartcard validators
No
Smartcard note
Seasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.
Information Available
- Yes - from help point
Customer Information
- Departure Screens
- Live service information
Information Services Opening Times
- Information Services Opening Times,Monday to Friday: Available
- Information Services Opening Times,Saturday to Sunday: Available
Train running Information and advice on how to get assistance available through the Help Point.
Staff Help Available
- Staff Help Available,Monday to Sunday: Unavailable
Customer Help Points
Yes
On platform
Customer Services Notes
0345 322 7021
Left Luggage
Unavailable
Lost Property
Available
CCTV at the Station
Yes
Help Point location
Help Points are available inside and outside this station
Live service information
Announcements are made both visually and audibly
Induction loop availability
There are no apparent induction loops
Station Accessibility
Step-free access
This station does not have step-free access to any platform.
Category C. This station does not have step free access. Steps to all platforms. Access between platforms via stepped foot bridge. Unstaffed station. There are no station staff but there are staff to assist on the trains.
Ticket barriers and gates
Unavailable
Accessible ticket machines
Available
by entrance to platform 1
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Unavailable
Waiting rooms
Unavailable
Seating area
Available
Induction loop pay phones
Available
Public telephones are not wheelchair accessible
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Available
Accessible taxis are available to book
Impaired mobility set down/pick-up point available
Unavailable
Accessible spaces
1 spaces
Impaired mobility set-down/ pick-up point note
This is a pick-up point with a waiting area
Seating or waiting facilities at drop-off/ pick-up
There are no seating or waiting facilities at this drop-off and/or pick-up point
Waiting facility location
The drop-off and/or pick-up point is on the same side of the road as the station
Ramp deployment from rear of vehicle
Ramps cannot be deployed from the rear or side of a vehicle
Set-down/ pick-up location covered
The drop-off and/or pick-up point is uncovered
Dimensions of set-down/ pick-up spaces
Lane is at least 3.6m wide
Number of set-down/ pick-up spaces
There is space for up to 5 vehicles to drop-off and/or pick-up
Help Point near set-down/ pick-up
There is a Help Point close to the drop-off and/or pick-up point
Staff Help
Staff help available
- Staff help available,Monday to Sunday: Unavailable
Customer Help Points
Yes
On platform
Helpline
Available
*Helpline closed on Christmas Day
This is an unstaffed station. Ramp for train access and staff to assist, are on the trains and they can only help getting on and off trains . You can book assistance up to 2 hours before your journey. If you need assistance whether booked or unbooked please ensure you make yourselves visible on the platform so the on train staff can see you. There are also Help points on the platform where you can get in touch with our assisted travel team. To request assistance through the help point (assistance point), please use the assistance button. We have a mobile Assistance Team who can be deployed to stations which otherwise have no staff to assist. This can be arranged in advance by booking through Customer Services or by using the Help Point on the station - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further.
Nearest accessible station
Help Point location
Help Points are available inside and outside this station
Toilets
Unavailable
Accessible Toilets
Unavailable
Baby Changing
Unavailable
Waiting Rooms
Unavailable
Seating Area
Available
Sheltered waiting area
There is sheltered waiting
Spaces
12 spaces
Accessible spaces
1 space
Impaired mobility set down/pick up points available
Unavailable
Car park CCTV
No
Parking charges
Parking is free
Refreshment Facilities
Unavailable
Public Telephones
No
Accessible Public Telephones
Available
Public telephones are not wheelchair accessible
Bicycle Storage
Spaces
0 spaces
Sheltered
No
CCTV
No
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Station car park
Information to plan your onward journey is available in a printable format here
