Lichfield Trent Valley (LTV)
Lichfield Trent Valley station, Station Approach,, off Burton Road, Lichfield, Staffordshire, WS13 6HE
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Friday: 06:00 - 19:00
- Opening Hours,Saturday: 07:00 - 16:00
- Opening Hours,Sunday: Unavailable
Location
A Ticket Vending Machine is available on Platform One.
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Office
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
A Ticket Vending Machine is located on Platform One.
Height adjusted ticket office counter
Available
Staff will come out
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
No
Information Available
- Yes - from help point
- Yes - from ticket office
Customer Information
- Departure Screens
- Live service information
Information Services Opening Times
- Information Services Opening Times,Monday to Friday: 06:00 - 19:00
- Information Services Opening Times,Saturday: 07:00 - 16:00
- Information Services Opening Times,Sunday: Unavailable
Staff Help Available
- Staff Help Available,Monday to Friday: 06:00 - 19:00
- Staff Help Available,Saturday: 07:00 - 16:00
This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
Customer Help Points
Yes
On platform 3
Customer Services Notes
Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
**Lichfield Trent Valley is accredited by the Secure Station Scheme**
Left Luggage
Unavailable
Lost Property
Unavailable
CCTV at the Station
Yes
Help Point location
Help Points are available inside and outside this station
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are at designated listening areas
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.
Ticket barriers and gates
Unavailable
Accessible ticket machines
Available
A Ticket Vending Machine is located on Platform One.
Height adjusted ticket office counter
Available
Staff will come out
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Unavailable
The accessible toilets (non-RADAR) are located in the Booking Hall. An entrance key can be requested from staff. The toilet facilities are available: Monday - Saturday 06:00-19:00. The toilet facilities are not available when the Ticket Office is closed.
Waiting rooms
Unavailable
The waiting room is available: Monday - Saturday 06:00-19:00 and Sunday Closed. The waiting room is not available when the Ticket Office is closed.
Seating area
Available
Induction loop pay phones
Available
Public telephones are not accessible
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Available
Accessible taxis are not available
Impaired mobility set down/pick-up point available
Unavailable
Accessible spaces
10 spaces
Blue Badge holders can park free of charge but must register for a free parking permit, as described on the Saba Parking Blue Badge Portal. You must register prior to or on the same day as parking on the Saba Blue Badge Portal.
Accessible car park equipment
Yes
Impaired mobility set-down/ pick-up point note
This is a drop-off point only
Seating or waiting facilities at drop-off/ pick-up
There are no seating or waiting facilities at this drop-off and/or pick-up point
Waiting facility location
The drop-off and/or pick-up point is accessed via a controlled road crossing such as a pedestrian crossing
Ramp deployment from rear of vehicle
Ramps can be deployed from the rear and side of a vehicle
Set-down/ pick-up location covered
The drop-off and/or pick-up point is uncovered
Dimensions of set-down/ pick-up spaces
Lane is at least 2.4m wide
Number of set-down/ pick-up spaces
There is space for up to 3 vehicles to drop-off and/or pick-up
Help Point near set-down/ pick-up
There is no Help Point close to the drop-off and/or pick-up point
Staff Help
Staff help available
- Staff help available,Monday to Friday: 06:00 - 19:00
- Staff help available,Saturday: 07:00 - 16:00
This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
Customer Help Points
Yes
On platform 3
Helpline
- Helpline,Monday to Sunday: Available
24 hours, 7 days a week (except Christmas Day and Boxing Day)
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Point location
Help Points are available inside and outside this station
Toilets
Available
The toilets and accessible toilets (non-RADAR) are located in the Booking Hall. An entrance key can be requested from staff. The toilet facilities are available: Monday - Saturday 06:00-19:00 and Sunday Closed. The toilet facilities are not available when the Ticket Office is closed.
Accessible Toilets
Unavailable
The accessible toilets (non-RADAR) are located in the Booking Hall. An entrance key can be requested from staff. The toilet facilities are available: Monday - Saturday 06:00-19:00. The toilet facilities are not available when the Ticket Office is closed.
Baby Changing
Unavailable
Waiting Rooms
Unavailable
The waiting room is available: Monday - Saturday 06:00-19:00 and Sunday Closed. The waiting room is not available when the Ticket Office is closed.
Seating Area
Available
Sheltered waiting area
There is sheltered waiting
Operator
SABA UK
Car Parking Availability
- Car Parking Availability,Monday to Friday: Available
- Car Parking Availability,Saturday: Available
- Car Parking Availability,Sunday: Available
Spaces
228 spaces
Accessible spaces
10 spaces
Blue Badge holders can park free of charge but must register for a free parking permit, as described on the Saba Parking Blue Badge Portal. You must register prior to or on the same day as parking on the Saba Blue Badge Portal.
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Unavailable
Car park CCTV
No
Parking charges
Parking charges apply
- Off-peak rate £7.00
- Rate per day £10.00
- Rate on Saturday £7.00
- Rate on Sunday £7.00
- Rate per week £37.00
- Rate per month £108.10
- Rate per year £864.30
Notes
You’ll be able to pay for parking in the following ways:
The Pay on Foot machine(s) located within the car park (where applicable)
Late Pay is available at this station car park. Allows you to pay up until midnight on the same day.
Refreshment Facilities
Available
Coffee Corner is located on Platform 1, next to the ticket office.
Opening hours are:
Monday to Friday - 05:45 to 18:30
Saturday - 07:00 to 16:00
Coffee Corner serves a wide variety of beverages including freshly ground coffee; many varieties of tea; hot chocolate; iced coffee and a good selection of cold drinks. Hot and cold sandwiches and wraps are available along with cakes and other snacks.
Public Telephones
Yes
Accessible Public Telephones
Available
Public telephones are not accessible
Bicycle Storage
Spaces
20 spaces
Type of Storage
Stands
Sheltered
No
CCTV
Yes
Cycle and buggy facilities
There are no accessible cycle facilities but there is charging facilities
Help point bicycles
There is no help point close to the cycle parking
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Rail replacement vehicles will operate from the front of the station.
Please check your destination before boarding.
Please click here for walking directions from the station to the rail replacement bus stop.
Please click here for a directional video to the rail replacement bus stop.
City Cars 01543 254999 Dial a Cab 01543 255155 Tonys 01543 411224
Information to plan your onward journey is available in a printable format here
