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Lockerbie (LOC)

Lockerbie station, Station Road, Lockerbie, Dumfries & Galloway, DG11 2HA

The lifts are out of order between platform 1 and platform 2 at Lockerbie station

Live trains

Radio buttons live-trains-finder-type

Station Information

Ticket Office

Opening Hours
  • Opening Hours,Monday to Friday: 07:00 - 20:20
  • Opening Hours,Saturday: 07:00 - 20:20
  • Opening Hours,Sunday: 10:10 - 17:50
Ticket Machines

No

Collect tickets bought online
  • Collect tickets at Ticket Office
Accessible ticket machines

Unavailable

Height adjusted ticket office counter

Available

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • No
Smartcard validators

No

Information Available

  • Yes - from help point
  • Yes - from ticket office

Customer Information

  • Departure Screens
  • Live service information

Information Services Opening Times

  • Information Services Opening Times,Monday to Sunday & Public Holidays: Available

Staff Help Available

  • Staff Help Available,Monday to Saturday: 06:50 - 20:45
  • Staff Help Available,Sunday: 10:50 - 18:00

Customer Help Points

Yes

Passenger Assistance Meeting Points

For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.

Please make yourself known to the station staff when you arrive. If the ticket office is closed, go to the platform your train leaves from.

  • Ticket Office

Located in the main station building on Platform 1.

  • Platform 1

By the pillar for the sheltered area on the platform, in front of the ticket office.

  • Platform 2

By the customer information screen pole, along from the help point and shelter.

Customer Services Notes

Left Luggage

Unavailable

Lost Property

  • Lost Property,Monday to Sunday: 07:00 - 21:00

CCTV at the Station

Yes

Help Point location

There are Help Points

Live service information

Announcements are made both visually and audibly

Induction loop availability

Induction loops are at designated listening areas

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

This is a Category A station. This station has step-free access to both platforms. The Passenger Assist meeting point is at the Ticket Office

Ticket barriers and gates

Unavailable

Accessible ticket machines

Unavailable

Height adjusted ticket office counter

Available

Induction loop

Yes

Ramp for train access

Unavailable

Accessible Toilets

Available

Waiting rooms
  • Waiting rooms,Monday to Saturday: 06:50 - 20:45
  • Waiting rooms,Sunday: 10:50 - 18:00

Part of ticket office

Seating area

Available

Wheelchairs available

Available

Tactile paving on platform edges

There are tactile warnings on all platforms

Getting to and from the station

Accessible taxis here

Unavailable

Impaired mobility set down/pick-up point available

Unavailable

Accessible spaces

3 spaces

Accessible car park equipment

Yes

Impaired mobility set-down/ pick-up point note

This is a combined drop-off and pick-up point

Seating or waiting facilities at drop-off/ pick-up

There are no seating or waiting facilities at this drop-off and/or pick-up point

Waiting facility location

The drop-off and/or pick-up point is on the same side of the road as the station

Ramp deployment from rear of vehicle

Ramps cannot be deployed from the rear or side of a vehicle

Set-down/ pick-up location covered

The drop-off and/or pick-up point is uncovered

Dimensions of set-down/ pick-up spaces

Lane is at least 2.4m wide

Number of set-down/ pick-up spaces

There is space for up to 3 vehicles to drop-off and/or pick-up

Help Point near set-down/ pick-up

There is no Help Point close to the drop-off and/or pick-up point

Staff Help

Staff help available
  • Staff help available,Monday to Saturday: 06:50 - 20:45
  • Staff help available,Sunday: 10:50 - 18:00
Customer Help Points

Yes

Passenger Assistance Meeting Points

For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.

Please make yourself known to the station staff when you arrive. If the ticket office is closed, go to the platform your train leaves from.

  • Ticket Office

Located in the main station building on Platform 1.

  • Platform 1

By the pillar for the sheltered area on the platform, in front of the ticket office.

  • Platform 2

By the customer information screen pole, along from the help point and shelter.

Helpline

Available

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Help Point location

There are Help Points

Toilets

Available

The toilets are located inside the Station Building. Radar - National Key Scheme

Accessible Toilets

Available

Baby Changing

Available

Waiting Rooms

  • Waiting Rooms,Monday to Saturday: 06:50 - 20:45
  • Waiting Rooms,Sunday: 10:50 - 18:00

Part of ticket office

Seating Area

Available

Car Parking Availability

  • Car Parking Availability,Monday to Sunday: Available

Spaces

12 spaces

Accessible spaces

3 spaces

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Unavailable

Car park CCTV

No

Parking charges

Parking is free

Refreshment Facilities

Unavailable

Public Telephones

Yes

Public Wi-Fi

Unavailable

Bicycle Storage

Spaces

6 spaces

Type of Storage

Stands

Sheltered

No

CCTV

No

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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