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Last updated:Today at 06:29
Train companies affected:National Rail

London St Pancras (Intl) (SPX)

Pancras Road, London, Greater London, NW1 2QP

All toilets are out of order at St Pancras International station.

Live trains

Radio buttons live-trains-finder-type

Station Information

Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 04:30 - 21:30
  • Opening Hours Saturday: 05:30 - 21:00
  • Opening Hours Sunday: 06:30 - 21:00
Location

Ticket Office and Opposite Departures

Ticket Machines

Yes

Collection of pre-purchased tickets
  • Pick up tickets at Ticket Office
  • Pick up tickets at Ticket Machine
Accessible ticket machines

No

Height adjusted ticket office counter

Yes

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • No
Smartcard validators

Yes

Information Available From Staff

If the station is not staffed please use our helpline 08002006060

Customer Information Screens

  • Departure Screens
  • Arrival Screens

Information Services Opening Times

  • Information Services Opening Times Monday to Sunday: Yes

Staff Help Available

No

Customer Help Points

No

Customer Services Notes

Platforms 1-4 and 11-13, along with the domestic departures areas are managed by High Speed 1 (London and Continental Stations).

Platforms 5-10 and the international departures areas are managed by Eurostar.

Platforms A and B and the areas on the low level part of St Pancras, are managed by Network Rail.

Luggage Storage

Yes

Lost Property

Yes

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

The station entrances are located at street level and provide level access to the lower concourse. There are three lifts on the main concourse to take passengers to and from the upper level UK train platforms and the Rendezvous.

Ticket barriers and gates

No

Accessible ticket machines

No

Height adjusted ticket office counter

Yes

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

No

Toilet attendants are available.

Waiting rooms

No

Seating area

No

Available throughout the station.

Wheelchairs available

Yes

Getting to and from the station

Accessible taxis here

No

Impaired mobility set down/pick-up point

Yes

A clearly marked passenger drop off zone is located on Pancras Road which runs parallel to St Pancras International Station.

The drop off zone leads directly to the Eurostar departures.

Staff Help

Staff help available

No

Customer Help Points and Meeting Point

No

Helpline

No

Toilets

Yes

Accessible Toilets

No

Toilet attendants are available.

Baby Changing

Yes

,Female toilets,Male toilets

Waiting Rooms

No

Seating Area

No

Available throughout the station.

ATM

Yes

Located on concourse

Currency Exchange

Yes

Refreshment Facilities

No

Coffee shop Coffee kiosk Public House/Bar Food outlet (Seating available)

Station concourse

Shops

No

Wide range of shops

Pay Phones

Yes

Post Boxes

No

Outside the station

Bicycle Storage

Spaces

34 spaces

Type of Storage

Racks

Location

To the rear of the ground and first level of the car park.

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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