Last updated:Today at 22:42
Train companies affected:London Overground
London St Pancras (Eurostar) (SPX)
Pancras Road, London, Greater London, NW1 2QP
The lifts are out of order between platforms B and the main concourse at London St Pancras International station. This affects northbound Thameslink services towards Bedford, Cambridge, Peterborough and St Albans. Passengers requiring lift access are advised to join London Underground services from Farringdon to Kings Cross.
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Friday: 04:30 - 21:30
- Opening Hours,Saturday: 05:30 - 21:00
- Opening Hours,Sunday: 06:30 - 21:00
Location
Ticket Office and Opposite Departures
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Office
- Collect tickets at Ticket Machine
Accessible ticket machines
Unavailable
Height adjusted ticket office counter
Available
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
Yes
Information Available
If the station is unstaffed, please contact the customer relations team or onboard staff
Customer Information
- Departure Screens
- Arrival Screens
Information Services Opening Times
- Information Services Opening Times,Monday to Sunday: Available
Staff Help Available
Unavailable
Customer Help Points
No
Customer Services Notes
Platforms 1-4 and 11-13, along with the domestic departures areas are managed by High Speed 1 (London and Continental Stations).
Platforms 5-10 and the international departures areas are managed by Eurostar.
Platforms A and B and the areas on the low level part of St Pancras, are managed by Network Rail.
Left Luggage
Available
Lost Property
Available
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
The station entrances are located at street level and provide level access to the lower concourse. There are three lifts on the main concourse to take passengers to and from the upper level UK train platforms and the Rendezvous.
Ticket barriers and gates
Unavailable
Accessible ticket machines
Unavailable
Height adjusted ticket office counter
Available
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Unavailable
Toilet attendants are available.
Waiting rooms
Unavailable
Seating area
Unavailable
Available throughout the station.
Wheelchairs available
Available
Getting to and from the station
Accessible taxis here
Unavailable
Impaired mobility set down/pick-up point available
Available
A clearly marked passenger drop off zone is located on Pancras Road which runs parallel to St Pancras International Station.
The drop off zone leads directly to the Eurostar departures.
Staff Help
Staff help available
Unavailable
Customer Help Points
No
Helpline
Unavailable
Toilets
Available
Accessible Toilets
Unavailable
Toilet attendants are available.
Baby Changing
Available
,Female toilets,Male toilets
Waiting Rooms
Unavailable
Seating Area
Unavailable
Available throughout the station.
ATM
Available
Located on concourse
Currency Exchange
Available
Refreshment Facilities
Unavailable
Coffee shop Coffee kiosk Public House/Bar Food outlet (Seating available)
Station concourse
Shops
Unavailable
Wide range of shops
Public Telephones
Yes
Post Boxes
Unavailable
Outside the station
Bicycle Storage
Spaces
34 spaces
Type of Storage
Racks
Location
To the rear of the ground and first level of the car park.
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
PICKUP - Midland Road: Currently the taxi pick up is located next to First Capital Connect station entrance. Soon a large covered queuing area will be available halfway along the lower concourse where passengers can wait for marshalled taxis.
DROP OFF - Pancras Road: There are two taxi drop off areas in Pancras Road. One is situated halfway along the old Victorian brick built Barlow shed and is convenient for Eurostar passengers. The second is situated close to the main entrance in the new part of the station and is suitable for passengers travelling within the UK .
Information to plan your onward journey is available in a printable format here
The underground station Kings Cross St Pancras leads directly into St Pancras International and is better connected than any other London station with 6 of the major tube lines running through it – Victoria, Hammersmith and City, Piccadilly, Circle Metropolitan line and Northern. Please refer to Transport for London for journey times.
Heathrow Airport: There is a direct journey to Heathrow Airport, using the Piccadilly Line. Journey time is under an hour.
The quickest transfer from St Pancras to Heathrow Airport is to catch the Heathrow Express from London Paddington to Heathrow Airport.
Gatwick Airport: St Pancras offers a direct route from St Pancras to Gatwick Airport from Platform A.
Stansted Airport: The fastest option is to take Victoria Line to Tottenham Hale and change for the Stansted Express train. Journey time, approximately one hour.
Luton Airport: A direct train service operates from St Pancras to Luton Airport Parkway several times an hour.