Luton (LUT)
Managed by Thameslink
Station facilities
-
Station seating facilities
Station seating facilities All platform apart from platform five -
Trolleys
-
Refreshments
Note Coffee, concourse, Platforms 1 and 2 and 3/4
-
ATM machine
ATM machine ATM located in station entrance -
Toilets
Toilets Available during staffing hours -
Pay phone
-
Internet
Public Wi-Fi Yes -
Post box
-
Tourist information office
-
Shops
Luton
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Bicycle parking
Stands- Storage sheltered
- Yes
- Storage location
- Front and rear entrances
- Storage spaces
- 62
- Storage CCTV
- Yes
- Car Park
- Station Road Car Park
- Operator
- APCOA Parking UK
- Web address
- http://thameslinkrailway.com/parking
- Opening hours
-
Monday - Sunday 24 Hours a Day
- Number of spaces
- 753 with 24 accessible spaces available
- Accessible spaces may be used, free of charge, by Blue Badge holders. The car park is controlled by number plate recognition. You must ensure you display the full blue badge pack AND call/text the number shown at the station bays to register for free parking on the day of use. Penalty notices will be issued if you fail to register AND display a valid badge pack.
- Free of charge
- No
- Daily rate
- £6.10
- Off peak rate
- £3.65
- Saturday rate
- £2.90
- Sunday rate
- £2.90
- Weekly rate
- £28.30
- Monthly rate
- £110.00
- 3 Monthly rate
- £288.70
- Annual rate
- £949.30
- CCTV Coverage
- No
- Onward travel information
- Information to plan your onward journey is available in a printable format can be found here
- Taxi
- YES
- Impaired mobility set down / pick up points available
- Yes
- At the front of the station and in the station car park.
- Airport
- Luton Airport Parkway station is the nearest rail station to Luton Airport. A shuttle bus connects Luton Airport Parkway with London Luton Airport. For times and through tickets for these buses, please select Luton Airport as your origin or destination on the journey planner.
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 05:45 - 21:45
Saturday 05:45 - 22:00
Sunday 06:45 - 21:45
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Yes, at self-service ticket machine
- Smartcards validators
- Yes
- Smartcards are available online at: www.thameslinkrailway.com/thekeysmartcard
- Penalty fares
- Penalty fares apply for Thameslink
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday - Sunday 24 Hours a Day
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
- Lost Property
- Yes
- Please visit www.thameslinkrailway.com/lostproperty and use the webform to register your lost item.
-
Monday - Sunday 07:00 - 22:00
- thameslinkrailway.com/lostproperty
- CCTV
- Yes
Facilities
- ATM Machine
- Yes
- ATM located in station entrance
- Public Wi-Fi
- Yes
- Wifi information at this station
- Refreshment facilities
- Yes
-
Coffee, concourse, Platforms 1 and 2 and 3/4
- Toilets
- Yes
- Toilets Location
- Available during staffing hours
- Accessible toilets
- Yes
- Baby changing facilities
- No
- National key toilets
- Yes
- Waiting Rooms
- Yes
- Waiting rooms location
- All platform apart from platform five
- Waiting rooms opening hours
-
Waiting rooms normally available when the station is staffed
Accessibility and mobility access
- Helpline Contact
- If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - assistedtravel@thameslinkrailway.com | Phone - 0800 058 2844 | Textphone - 0800 138 1018
- Staff help available
- Yes
- A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed above.
- Staff help available opening times
-
Monday - Sunday 24 Hours a Day
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
- This is a Category B3 station: Step free access via lift to platform 5 only (some trains to Bedford/ the East Midlands) only. Steps to all other platforms. Assistance Meeting Point is the Ticket Office.
- Wheelchairs available
- Yes
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