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Merthyr Tydfil (MER)

Merthyr Tydfil station, Tramroad Side, Merthyr Tydfil, Merthyr, CF47 0AG

Temporary car park closure

On Wednesday 9 July the station car park will close to allow line marking of the car park to take place, please use other nearby car parks in the meantime.

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours,Monday to Friday: 07:15 - 15:50
  • Opening Hours,Saturday: 08:15 - 16:50
  • Opening Hours,Sunday: Unavailable
Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Office
  • Collect tickets at Ticket Machine
Accessible ticket machines

Available

The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.

Height adjusted ticket office counter

Available

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • Load smartcard at Ticket Office
  • Load smartcard at Ticket Machine
Smartcard validators

Yes

Smartcard note

Load a pre-purchased season ticket onto a smartcard using the smartcard validator or the ticket vending machine.

Contactless Pay as you go

Use Contactless Pay as you go from this station

Yes

Contactless Pay as you go note

You can use pay as you go to travel on selected routes in South Wales from this station. Simply tap in and tap out using your physical contactless bank card, and we’ll calculate your best value fare.

Find out more at tfw.wales/pay-as-you-go.

Information Available

  • Yes - from ticket office
  • Yes - from help point

Customer Information

  • Departure Screens
  • Arrival Screens
  • Live service information

Information Services Opening Times

  • Information Services Opening Times,Monday to Friday: 07:15 - 15:50
  • Information Services Opening Times,Saturday: 08:15 - 16:50
  • Information Services Opening Times,Sunday: Unavailable

Outside of Ticket Office hours, information can be obtained from the Help Point.

Staff Help Available

Available

If requiring passenger assist please see the conductor on the train. For other queries please see station staff during ticket office hours.

Customer Help Points

Yes

Ticket office for advice only.

Customer Services Notes

Contact our Customer Relations team directly via the Transport for Wales Website.

Left Luggage

Unavailable

Lost Property

Available

CCTV at the Station

Yes

Help Point location

Help Points are only available in limited locations

Live service information

Announcements are made both visually and audibly

Induction loop availability

Induction loops are only in Help Points

Station Accessibility

Step-free access

Some step-free access to all platforms - please check details.

Category B2.

Step free access to the platform from the car park.

Ticket barriers and gates

Unavailable

Accessible ticket machines

Available

The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.

Height adjusted ticket office counter

Available

Induction loop

Yes

Ramp for train access

Available

Accessible Toilets

Unavailable

Waiting rooms
  • Waiting rooms,Monday to Friday: 07:15 - 15:50
  • Waiting rooms,Saturday: 08:15 - 16:50
Seating area

Available

Wheelchairs available

Unavailable

Tactile paving on platform edges

There are tactile warnings on all platforms

Getting to and from the station

Accessible taxis here

Unavailable

Impaired mobility set down/pick-up point available

Available

Accessible spaces

3 spaces

Accessible car park equipment

Yes

Impaired mobility set-down/ pick-up point note

This is a combined drop-off and pick-up point

Seating or waiting facilities at drop-off/ pick-up

There are seating and/or waiting facilities at this drop-off and/or pick-up point

Waiting facility type

There is uncovered seating/waiting

Ramp deployment from rear of vehicle

Ramps can only be deployed from the side of a vehicle

Set-down/ pick-up location covered

The drop-off and/or pick-up point is uncovered

Dimensions of set-down/ pick-up spaces

The lane at the drop-off and/or pick-up point and/or waiting is less than 2.4m wide

Number of set-down/ pick-up spaces

There is space for up to 3 vehicles to drop-off and/or pick-up

Minimum seating provision

This drop-off and/pick-up point has seating with backrests and armrests on both sides

Help Point near set-down/ pick-up

There is no Help Point close to the drop-off and/or pick-up point

Staff Help

Staff help available

Available

If requiring passenger assist please see the conductor on the train. For other queries please see station staff during ticket office hours.

Customer Help Points

Yes

Ticket office for advice only.

Helpline
  • Helpline,Monday to Sunday: 08:00 - 20:00

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Help Point location

Help Points are only available in limited locations

Toilets

Unavailable

Accessible Toilets

Unavailable

Baby Changing

Unavailable

Waiting Rooms

  • Waiting Rooms,Monday to Friday: 07:15 - 15:50
  • Waiting Rooms,Saturday: 08:15 - 16:50

Seating Area

Available

Car Parking Availability

  • Car Parking Availability,Monday to Friday: Available

Spaces

34 spaces

Accessible spaces

3 spaces

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Available

Car park CCTV

Yes

Parking charges

Parking is free

Refreshment Facilities

Available

Shops and refreshment facilities are located close to the station in Merthyr Town Centre.

Public Telephones

No

Post Boxes

Available

There are Inpost Lockers available at this Station. Location: Next to the Ticket Office

Bicycle Storage

Spaces

12 spaces

Type of Storage

Stands

Location

Six Sheffield stands under a shelter are located adjacent to the station entrance - if heading from the north.

Sheltered

Yes

CCTV

No

Cycle and buggy facilities

There are no accessible cycle facilities but there is charging facilities

Help point bicycles

There is no help point close to the cycle parking

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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