Last updated:Today at 21:53
Train companies affected:Elizabeth line, Great Western Railway, Heathrow Express
Last updated:Today at 21:18
Train companies affected:South Western Railway
Milton Keynes Central (MKC)
Milton Keynes Central station, 302 Eldergate, Milton Keynes, Buckinghamshire, MK9 1LA
The lifts are out of order between platform 1 & 2 and the overbridge at Milton Keynes Central station.
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Friday: 04:45 - 22:00
- Opening Hours Saturday: 06:00 - 22:00
- Opening Hours Sunday: 06:45 - 21:30
Peak demand is 0700-1000 1630-1830 Mon-Fri
Location
All Ticket Vending Machines are located in the Booking Hall.
Ticket Machines
Yes
Collection of pre-purchased tickets
- Pick up tickets at Ticket Machine
Accessible ticket machines
Yes
Height adjusted ticket office counter
Yes
There is an accessible Ticket Office window on the main concourse. The counter on this window can be lowered to help wheelchair users and other customers.
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
No
Information Available From Staff
- Yes - from help point
- Yes - from ticket office
Customer Information Screens
- Departure Screens
- Announcements
- Arrival Screens
Information Services Opening Times
- Information Services Opening Times Monday to Friday: 04:45 - 22:00
- Information Services Opening Times Saturday: 06:00 - 22:00
- Information Services Opening Times Sunday: 06:45 - 21:30
Staff Help Available
- Staff Help Available Monday to Sunday: Yes
This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
Customer Help Points
Yes
Customer Services Notes
Please contact our Contact Centre team on: 0333 311 0006. Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day
**Milton Keynes Central is accredited by the Secure Station Scheme**
Luggage Storage
No
Lost Property
No
Trolleys
Yes
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.
Ticket barriers and gates
Yes
Accessible ticket machines
Yes
Height adjusted ticket office counter
Yes
There is an accessible Ticket Office window on the main concourse. The counter on this window can be lowered to help wheelchair users and other customers.
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
Yes
Waiting rooms
- Waiting rooms Monday to Friday: Yes
- Waiting rooms Saturday: Yes
- Waiting rooms Sunday: Yes
The waiting room facilities at Milton Keynes Central will be locked out of use until further notice. We apologise for any inconvenience this may cause to your journey.
Seating area
Yes
Accessible public telephones
Yes
Public telephones are accessible - situated on the concourse and at the front of the station outside the main entrance
Wheelchairs available
Yes
Trolleys
Yes
Getting to and from the station
Accessible taxis here
Yes
Accessible taxis are available
Impaired mobility set down/pick-up point
Yes
Accessible parking bays.
Accessible spaces
5 spaces
Blue Badge holders can park free of charge but must register for a free parking permit, as described on the Saba Parking Blue Badge Portal. You must register prior to or on the same day as parking on the Saba Blue Badge Portal.
Accessible car park equipment
Yes
Staff Help
Staff help available
- Staff help available Monday to Sunday: Yes
This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
Customer Help Points and Meeting Point
Yes
Helpline
- Helpline Monday to Sunday: Yes
24 hours, 7 days a week (except Christmas Day and Boxing Day)
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
Yes
The toilets are located on 1 and 3. Please be advised the non-accessible toilets on Platforms 1 and 2 are locked out of use until further notice. The National key toilets are located on the Main Concourse (operated by a RADAR key), Platform 1 and Platform 3. A RADAR key is available from station staff upon request. Passengers in possession of a RADAR key can access the toilets at all times. The toilet facilities are available: Monday - Sunday 05:00-23:00.
Accessible Toilets
Yes
Baby Changing
Yes
Waiting Rooms
- Waiting Rooms Monday to Friday: Yes
- Waiting Rooms Saturday: Yes
- Waiting Rooms Sunday: Yes
The waiting room facilities at Milton Keynes Central will be locked out of use until further notice. We apologise for any inconvenience this may cause to your journey.
Seating Area
Yes
Operator
SABA UK
Car Parking Availability
- Car Parking Availability Monday to Friday: Yes
- Car Parking Availability Saturday: Yes
- Car Parking Availability Sunday: Yes
Spaces
558 spaces
Accessible spaces
5 spaces
Blue Badge holders can park free of charge but must register for a free parking permit, as described on the Saba Parking Blue Badge Portal. You must register prior to or on the same day as parking on the Saba Blue Badge Portal.
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Yes
Accessible parking bays.
Car park CCTV
No
Parking charges
Parking charges apply
- Rate per hour £1.50
- Rate per day £11.70
- Rate on Saturday £5.70
- Rate on Sunday £5.70
- Rate per week £42.40
- Rate per month £160.00
- Rate per 3 months £383.40
- Rate per year £1374.80
Notes
You’ll be able to pay for parking in the following ways:
The Pay on Foot machine(s) located within the car park (where applicable)
Late Pay is available at this station car park. Allows you to pay up until midnight on the same day.
Hourly rate on bank holidays only available via payment machines. App/website not supported.
ATM
Yes
Refreshment Facilities
Yes
Coffee shop Coffee kiosk Food vending machine
Shops
Yes
Convenience store Passport Photo Booth
Pay Phones
Yes
Accessible Public Telephones
Yes
Public telephones are accessible - situated on the concourse and at the front of the station outside the main entrance
Post Boxes
Yes
Bicycle Storage
Spaces
900 spaces
Type of Storage
Stands
Location
Front of station
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
Yes. Just out side the station operated by Santander Cycles. More information can be found at santandercyclesmk.co.uk
More Information
Transport Links
Taxis can be obtained outside the front of the station.
Information to plan your onward journey is available in a printable format here
Yes. Just out side the station operated by Santander Cycles. More information can be found at santandercyclesmk.co.uk
