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Newark Northgate (NNG)

Newark Northgate station, Appletongate, Newark, Nottinghamshire, NG24 1LS

Live trains

Radio buttons live-trains-finder-type

Station Information

Ticket Office

Opening Hours
  • Opening Hours,Monday to Friday: 05:45 - 16:00
  • Opening Hours,Saturday: 08:00 - 16:00
  • Opening Hours,Sunday: 08:45 - 16:00
Location

Booking hall

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Office
  • Collect tickets at Ticket Machine
Accessible ticket machines

Available

Height adjusted ticket office counter

Available

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • Load smartcard at Ticket Machine
Smartcard validators

No

Information Available

  • Yes - from ticket office
  • Yes - from information point

Customer Information

  • Departure Screens
  • Live service information
  • Arrival Screens

Information Services Opening Times

  • Information Services Opening Times,Monday to Friday: 05:45 - 01:15
  • Information Services Opening Times,Saturday: 05:45 - 22:45
  • Information Services Opening Times,Sunday: 08:45 - 00:15

Staff Help Available

  • Staff Help Available,Monday to Friday: 05:45 - 01:15
  • Staff Help Available,Saturday: 05:45 - 22:30
  • Staff Help Available,Sunday: 09:00 - 00:30

When arriving for booked or turn-up-and-go assistance, the meeting point is the Ticket Office, located on the main concourse. Staff are available to provide Passenger Assist at all times that trains are operating for customers who have booked or who travel as turn-up-and-go. Assistance is available both to board/alight trains and also navigating around the station.

Customer Help Points

No

Customer Services Notes

We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.

This station has Secure Station Accreditation

Left Luggage

Unavailable

Lost Property

  • Lost Property,Monday to Friday: 09:00 - 16:00

CCTV at the Station

Yes

Live service information

Announcements are made both visually and audibly

Induction loop availability

Induction loops are at designated listening areas

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

This station has step free access to all platforms.

This station is a category A station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955.

Lift available.

Newark Northgate has a RNIB Map for All located outside the main entrance to the left of the doors.

Staff can deploy station ramps at all times when trains are operating through this station to help customers who need step-free access board any train at this station. Where in circumstances beyond our control station staff are not available, on train staff can deploy the on board ramp if necessary.

Ticket barriers and gates

Unavailable

Accessible ticket machines

Available

Height adjusted ticket office counter

Available

Induction loop

Yes

Ramp for train access

Available

Accessible Toilets

Available

The National key toilets are located on Platform 1 and between Platforms 2 and 3; these toilets are operated by a radar key. A radar key is available from the Customer Information Point on Platform 1 or from station staff on Platforms 2/3.

Waiting rooms

Available

This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms

Platform 1

Costa Waiting Room

  • Mon-Sat 05:30 - 19:00.

  • Sun 09:00 - 1900

South Waiting Room

  • Mon - Sat 05:30 - 23:30

  • Sun 09:00 -23:30

Platform 2/3

North and South Waiting Rooms

  • Mon - Sat 05:30 - 18:00

  • Sun 09:00 - 18:00

Middle Waiting Room

  • Mon - Sat 05:30 - 23:00

  • Sun 09:00 - 23:00

Seating area

Available

Wheelchairs available

Available

Tactile paving on platform edges

There are tactile warnings on all platforms

Getting to and from the station

Accessible taxis here

Available

Advance booking advisable

Impaired mobility set down/pick-up point available

Available

Accessible spaces

14 spaces

Parking is chargeable for all vehicles

Accessible car park equipment

Yes

Impaired mobility set-down/ pick-up point note

This is a drop-off point only

Seating or waiting facilities at drop-off/ pick-up

There are seating and/or waiting facilities at this drop-off and/or pick-up point

Waiting facility type

There is seating/waiting under a canopy

Waiting facility location

The drop-off and/or pick-up point is on the same side of the road as the station

Ramp deployment from rear of vehicle

Ramps cannot be deployed from the rear or side of a vehicle

Set-down/ pick-up location covered

The drop-off and/or pick-up point is uncovered

Number of set-down/ pick-up spaces

There is space for up to 3 vehicles to drop-off and/or pick-up

Minimum seating provision

This drop-off and/pick-up point has seating with backrests and armrests on both sides

Help Point near set-down/ pick-up

There is no Help Point close to the drop-off and/or pick-up point

Staff Help

Staff help available
  • Staff help available,Monday to Friday: 05:45 - 01:15
  • Staff help available,Saturday: 05:45 - 22:30
  • Staff help available,Sunday: 09:00 - 00:30

When arriving for booked or turn-up-and-go assistance, the meeting point is the Ticket Office, located on the main concourse. Staff are available to provide Passenger Assist at all times that trains are operating for customers who have booked or who travel as turn-up-and-go. Assistance is available both to board/alight trains and also navigating around the station.

Customer Help Points

No

Helpline

Available

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

Available

The toilets are located on Platform 1 towards the North end. The National key toilets are located on Platform 1 and between Platforms 2 and 3; these toilets are operated by a RADAR key. A RADAR key is available from the Customer Information Point on Platform 1 or from station staff on Platform 2/3. Toilet opening hours are at all times that the station is open.

Accessible Toilets

Available

The National key toilets are located on Platform 1 and between Platforms 2 and 3; these toilets are operated by a radar key. A radar key is available from the Customer Information Point on Platform 1 or from station staff on Platforms 2/3.

Baby Changing

Available

Waiting Rooms

Available

This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms

Platform 1

Costa Waiting Room

  • Mon-Sat 05:30 - 19:00.

  • Sun 09:00 - 1900

South Waiting Room

  • Mon - Sat 05:30 - 23:30

  • Sun 09:00 -23:30

Platform 2/3

North and South Waiting Rooms

  • Mon - Sat 05:30 - 18:00

  • Sun 09:00 - 18:00

Middle Waiting Room

  • Mon - Sat 05:30 - 23:00

  • Sun 09:00 - 23:00

Seating Area

Available

Car Parking Availability

  • Car Parking Availability,Monday to Friday: Available
  • Car Parking Availability,Saturday: Available
  • Car Parking Availability,Sunday: Available

Spaces

294 spaces

Accessible spaces

14 spaces

Parking is chargeable for all vehicles

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Available

Car park CCTV

No

Parking charges

Parking charges apply

  • Rate per hour £2.50
  • Off-peak rate £8.00
  • Rate per day £15.00
  • Rate on Saturday £8.00
  • Rate on Sunday £8.00
  • Rate per week £60.00
  • Rate per month £182.00
  • Rate per year £1540.00

Notes

Short stay 21-60 mins - £2.50

Short stay 61-120 mins - £4.50

Going away for a long weekend? Park from 10:00 on Friday until 23:59 on Monday for just £15.

Simply purchase your ticket at the car park on the day.

ATM

Available

Refreshment Facilities

Available

Coffee shop and Café available for refreshments

Public Telephones

Yes

Post Boxes

Available

Bicycle Storage

Spaces

70 spaces

35 stands accommodating 70 cycles

Type of Storage

Stands & Racks

Location

south end of Platform 1

Sheltered

Yes

CCTV

Yes

Cycle and buggy facilities

There are wide/long cycle/mobility scooter space(s) available with charging facilities

Help point bicycles

There is no help point close to the cycle parking

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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