Last updated:Today at 12:01
Train companies affected:South Western Railway
Last updated:Today at 11:59
Train companies affected:National Rail
Orpington station, Station Approach, Orpington, Greater London, BR6 0SX
Assistance/Help available from station staff from First to Last trains.
On way in to access trains from both sides of the station
Zone 6
Yes
Available
station forecourt
Available
There are standing height and wheelchair height ticket counters available.
Yes
Yes
Yes
Top-up only from self-service ticket machine(s)
Yes
Yes
Seasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.
Train running Information and advice on how to get assistance available through the Help Point.
Yes
On platform
This station has Secure station accreditation - For more information contact 0345 322 7021
Unavailable
Unavailable
Yes
There are Help Points
Announcements are made both visually and audibly
Induction loops are throughout this station
This station has step-free access to all platforms / the platform.
Category A. This station has step free access to all platforms - Access to all platforms and interchange via lifts and stairs.
Available
Available
station forecourt
Available
There are standing height and wheelchair height ticket counters available.
Yes
Available
Available
Platform 2 and 3/4 - Available during staffing hours. This toilet is stoma friendly.
Available
Only available when staff present
Heated waiting room on Platforms1/2 and 3/4 Only available when staff present
Available
Available
Public telephones are not wheelchair accessible
Available
There are tactile warnings on all platforms
Available
Accessible taxis are available to book
Available
13 spaces
Parking is free for disabled customers by displaying a valid Blue Badge in any car parking space, however you must register your vehicle in advance at https://bluebadge.apcoa.co.uk/.
Important Accessibility Information
Please note that there is no step-free access from the upper levels of the multi-storey car park in car park A. If you require step-free access, we recommend using the ground level or seeking alternative parking nearby.
This is a combined drop-off and pick-up point
There are no seating or waiting facilities at this drop-off and/or pick-up point
The drop-off and/or pick-up point is accessed via an uncontrolled road crossing such as a zebra crossing
Ramps can only be deployed from the side of a vehicle
The drop-off and/or pick-up point is uncovered
There is space for 1 vehicle at a time to drop-off and/or pick-up
There is no Help Point close to the drop-off and/or pick-up point
Yes
On platform
Available
*Helpline closed on Christmas Day
Assistance navigating through the station and getting on and off trains (by ramp if required) is available all the time trains are running. You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed, the ticket office or you can use the help point. To request assistance through the help point (assistance point), please use the assistance button which will put you in contact with a Southeastern colleague. Where staff are not available at the station to assist, we have a Mobile Assistance Team who can be deployed to stations. This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further.
There are Help Points
Available
Platforms 2, 3/4 + 5- Available during staffing hours
Available
Platform 2 and 3/4 - Available during staffing hours. This toilet is stoma friendly.
Available
Platform 2- Available during staffing hours
Available
Only available when staff present
Heated waiting room on Platforms1/2 and 3/4 Only available when staff present
Available
There is sheltered waiting
APCOA Parking
319 spaces
13 spaces
Parking is free for disabled customers by displaying a valid Blue Badge in any car parking space, however you must register your vehicle in advance at https://bluebadge.apcoa.co.uk/.
Important Accessibility Information
Please note that there is no step-free access from the upper levels of the multi-storey car park in car park A. If you require step-free access, we recommend using the ground level or seeking alternative parking nearby.
Available
Yes
Parking charges apply
Off peak evening rate (after 18:00) - £3.00
Available
Available
Coffee shop and Selecta vending machine on Platform 2
Available
newspapers
Yes
Available
Public telephones are not wheelchair accessible
Available
Outside the station
235 spaces
On the Crofton Road side of the station ( Platform 1/2 entrance) there are 128 standard cycles spaces plus another 80 cycle spaces in a secure cycle hub.
On the bus station side of the station (Platform 5-8 entrance) there are 27 standard cycle parking spaces.
All spaces are covered by cctv.
You may leave your cycle in the rack provided however you do so at your own risk.
Stands
on either side of station
Yes
Yes
There are no cycle hire facilities at this station
All Buses which start at Orpington towards Sevenoaks, Chislehurst, Lewisham or Bromley South:
Bus stop E in the bus station by the exit near platform 5 (what 3 words: crate.remedy.shave).
All other buses:
Towards Chislehurst, Lewisham or Bromley South: Bus Stop A in Crofton Road (what 3 words: lower.pack.than).
Towards Sevenoaks: Bus Stop B in Crofton Road (what 3 words: noise.linen.rescue).
front forecourt
Information to plan your onward journey is available in a printable format here