Last updated:Today at 09:09
Train companies affected:Avanti West Coast, Northern, TransPennine Express, Transport for Wales
Last updated:Today at 08:59
Train companies affected:Greater Anglia, Stansted Express
Penarth (PEN)
Penarth station, Stanwell Road, Penarth, Vale of Glamorgan, CF64 3DQ
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Friday: 06:40 - 14:40
- Opening Hours,Saturday: 07:20 - 15:20
- Opening Hours,Sunday: Unavailable
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Office
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.
Height adjusted ticket office counter
Available
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
Yes
Smartcard note
Load a pre-purchased season ticket onto a smartcard using the smartcard validator or the ticket vending machine.
Contactless Pay as you go
Use Contactless Pay as you go from this station
Yes
Contactless Pay as you go note
You can use pay as you go to travel on selected routes in South Wales from this station. Simply tap in and tap out using your physical contactless bank card, and we’ll calculate your best value fare.
Find out more at tfw.wales/pay-as-you-go.
Information Available
- Yes - from ticket office
- Yes - from help point
Customer Information
- Departure Screens
- Arrival Screens
Information Services Opening Times
- Information Services Opening Times,Monday to Friday: 06:40 - 14:40
- Information Services Opening Times,Saturday: 07:20 - 15:20
- Information Services Opening Times,Sunday: Unavailable
Outside Ticket Office hours, information can be obtained from the Help Point.
Staff Help Available
Available
If requiring passenger assist please see the conductor on the train. For other queries please see station staff during ticket office hours.
Customer Help Points
Yes
Ticket office for advice only.
Customer Services Notes
Contact our Customer Relations team directly via the Transport for Wales Website.
Left Luggage
Unavailable
Lost Property
Available
CCTV at the Station
Yes
Help Point location
Help Points are only available in limited locations
Live service information
Announcements are only made audibly
Induction loop availability
Induction loops are throughout this station
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Category A.
Step free access to the platform from the car park.
Ticket barriers and gates
Unavailable
Accessible ticket machines
Available
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.
Height adjusted ticket office counter
Available
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Unavailable
Waiting rooms
- Waiting rooms,Monday to Friday: 06:40 - 14:40
- Waiting rooms,Saturday: 07:20 - 15:20
Seating area
Available
Wheelchairs available
Unavailable
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Unavailable
Impaired mobility set down/pick-up point available
Unavailable
Accessible spaces
2 spaces
Accessible car park equipment
Yes
Staff Help
Staff help available
Available
If requiring passenger assist please see the conductor on the train. For other queries please see station staff during ticket office hours.
Customer Help Points
Yes
Ticket office for advice only.
Helpline
- Helpline,Monday to Sunday: 08:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Nearest accessible station
Help Point location
Help Points are only available in limited locations
Toilets
Unavailable
Accessible Toilets
Unavailable
Baby Changing
Unavailable
Waiting Rooms
- Waiting Rooms,Monday to Friday: 06:40 - 14:40
- Waiting Rooms,Saturday: 07:20 - 15:20
Seating Area
Available
Operator
Transport for Wales
Car Parking Availability
- Car Parking Availability,Monday to Friday: Available
Spaces
15 spaces
Accessible spaces
2 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Unavailable
Car park CCTV
Yes
Parking charges
Parking is free
Refreshment Facilities
Unavailable
Public Telephones
No
Bicycle Storage
Spaces
10 spaces
5 Sheffield stands
Type of Storage
Stands
Location
On the platform
Sheltered
Yes
CCTV
Yes
Cycle and buggy facilities
There are no accessible cycle facilities but there is charging facilities
Help point bicycles
There is no help point close to the cycle parking
Bicycle Hire
Cycle Hire Information
More Information
Transport Links
The rail replacement bus stop is on Stanwell Road. Services will drop off at the stop in front of Penarth House (just down from the church) and will pick up at the stop in front of the Conservative Club.
